Rachel is currently studying Diploma Level 6 in Public Settings in Interpreting and attended for participating in the Medical Justice Interpreter Induction Day on 23 November 2024.Topics included: Introduction to Immigration Detention , Data Protection Legal Aspects of Immigration Detention,Introduction to Interpreting at Medical Justice & Best practice for Interpreters and Self Care for Interpreters.
Rachel has started training with Prison Link in Birmingham with an ambition of hoping to get into the civil service.Topics included to get to know of the structure of the Criminal Justice system the aim is to get a better understanding of the criminogenic and journey for offenders while working with them.This training will last for 10 weeks and by the end of the course all students will have taken part in a role play and will have visited and toured a prison, A top security Police station and Birmingham Magistrates Court and completed a next step form for career progression, The aim of the course is to prepare student to work with offenders safety and handling situation professionally and effectively with the help of guest speakers with ex offenders panel,Lawyer,Gun and gang expert, probation officer and variety of agency.
Past work experience included Assisting with customer inquiries, resolving issues, and maintaining effective
communication across various channels. Adapt at learning company procedures quickly and
contributing to a high level of customer satisfaction. Strong communication skills and a
proactive approach to supporting the customer service team in delivering outstanding
service.
Rachel has a diverse background with experience in teaching, customer service, and
catering. Varied industry experience highlights her adaptability and ability to thrive in
different environments, making it a well-rounded professional with a broad skill set.
In addition to that this roles required to look for potential customer and explain the product (insurance) service to them and convince them with reassurance and confident about different insurance products.
Educare is a website and platform assisting Parents to look for suitable tutors for children aged 3-18 and searching for the best nursery and kindergarden teachers.Focusing subjects including Maths,English,Chinese,Science,Biology,Chemistry,Physics and A levels.
Yoga teacher training 200 hours (Yoga Alliance)
Display Screen Equipment Awareness
Microsoft Excel and Google sheets Training(Beginners)
Driving License (Automatic)
Certificate of attendance for participating in the Medical Justice Interpreter Induction day 23 November 2024.(Topics included Introduction to Immigration Detention ,Data Protection Aspects of Immigration Detention ,Introduction to Interpreting at Medical Justice, Best Practice for Interpreters,Self Care for Interpreters.