Rachel Anahory
Dumfries & Galloway
Summary
Reliable, friendly, and hardworking Barista & Waitress with strong customer service skills and a passion for creating memorable café experiences. Quick to learn and committed to delivering high‑quality drinks and warm, attentive service. Known for a positive attitude, excellent communication and a genuine enthusiasm for hospitality.
Overview
6
6
years of post-secondary education
Work history
Barista & Waitress
Oakhill Cafe & Deli
Dumfries & Galloway
2026.05 - 2026.08
- Operates espresso machines and coffee equipment with confidence, consistently producing high-quality beverages.
- Prepares and serves hot and cold drinks, including fresh coffee, espresso based beverages and brewed teas.
- Provides warm, friendly customer service – greeting guests, recommending menu items, and ensuring a welcoming atmosphere.
- Records customer orders accurately and communicates special requests clearly to kitchen staff.
- Has a great understanding of hygiene standards and follows cleanliness protocols to ensure customer safety.
- Restocks supplies efficiently at front counter and cooking stations to maintain operational flow.
- Communicates clearly, supports coworkers, and keeps the workflow moving at peak times.
Education
Scottish Qualifications Certificate -
Douglas Ewart High School
Newton Stewart 2020.08 - 2026.05
Skills
- Beverage preparation
- Espresso machine operation & maintenance
- Milk steaming & Frothing
- Menu memorisation
- Order accuracy
- Food safety & Hygiene
- Customer Service & engagement
- Team collaboration
- Problem resolution
- Stocking and replenishing
- Rapid learner
- Warm, friendly personality
- Sense of humour
- Barista training
References
References available upon request.
Hobbies and interests
- Passionate about painting, arts, and crafts
- Enjoy staying active – gym training and running.
Timeline
Barista & Waitress
Oakhill Cafe & Deli
2026.05 - 2026.08
Scottish Qualifications Certificate -
Douglas Ewart High School
2020.08 - 2026.05