Rachel Abbott
Redditch,Worcestershire
Summary
Dedicated and passionate professional with 26 years experience in a variety of roles within the Human Resources and Learning & Development field. Excellent communicator accustomed to collaborating with stakeholders to identify learning and development solutions. Creates and delivers impactful programmes, maximising interaction and participation by cultivating inclusive, safe spaces.
Experience in leading as a HR process owner for the design, build and implementation of an ERP Global solution (IFS) and also leading for L&D the implementation of a QMS/LMS system.
Detail orientated individual, experienced in all administrative procedures, an enthusiastic team player, proactive and hands-on in task completion.
Available immediately.
Overview
18
18
years of professional experience
1
1
Certification
Work history
Talent Development Specialist/Business Partner
Binding Site, part of Thermo Fisher Scientific
Birmingham, West Midlands
10.2022 - 04.2024
- Worked closely with HR business partners to deliver a true partnership role to the business, supporting the identification of learning needs that have a strong business rationale.
- Developed and sustained strong working relationships with stakeholders, learners and colleagues.
- Created and delivered learning programmes in line with business objectives that support the people strategy
- Facilitated high-quality workshops and demonstrations online and offline.
- Managed onboarding programme
- Provided learning and development expertise and coaching to leaders and managers, acting as a trusted advisor.
- Produced training and supportive materials tailored to organisational needs.
- Managed precise, detailed employee data for company compliance records.
Senior L&D Advisor - IFS (ERP) Specialist
Binding Site Group Ltd
Birmingham, West Midlands
01.2015 - 10.2022
- ERP Process Owner for HR, responsible for functional specifications, system configuration, solution testing, ensuring acceptance testing, end-user training, application support and working within a quality change management process and system.
- Applied extensive knowledge of HR to define and implement ERP related HR solution requirements and functionality across the global organisation, partnering with stakeholders to understand and define system requirements.
- Act as a liaison between HR and technical solutions/support groups, using advanced communication skills to elicit, document, analyse, and validate business requirements.
- Developed and implemented system testing plans in support of deployments.
- Defined and verified configurational changes through tests to meet business requirements.
- Distilled complex technical information into easily digestible instructions for end-users.
- Provide support to the business to investigate, troubleshoot and resolve complex issues
- Produced training and supportive materials tailored to organisational needs.
- Responsible for validation testing requirements
- L&D lead for implementation of QMS/LMS system from design to implementation
Learning & Development/HR Specialist
The Binding Site Group Ltd
Birmingham, West Midlands
01.2009 - 01.2015
- Analysed training requirements at individual, team and organisational level.
- Created training programmes to achieve key organisational objectives.
- Collaborated with Subject Matter Experts (SME)s to refine and update training resources.
- Organised delivery of specialised training in liaison with external service providers.
- Established HR policy and processes to meet key business objectives.
- Guided managers with employee relations issues, defusing tense situations with proactive communication and high-level emotional intelligence.
- Implemented improved staff development initiatives for maximised employee retention.
- Documented and maintained digital files of employees to standardise process.
- Oversaw payroll verification and reconciliation processes to maintain accurate and timely execution.
Assistant Personnel & Training Manager
Sainsbury's Ltd
Maypole, Birmingham, West Midlands
01.2006 - 12.2008
- Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes, absence management and performance management
- Implemented company policies, ensuring strict legal compliance across all business activities.
- Managed time and attendance records in a timely manner for payroll processing within payroll periods.
- Produced accurate, reliable reports for management monitoring of personnel activity.
- Maintained physical and electronic personnel files, regularly updated for accurate records.
- Planned employee training schedules, prepared materials and booked necessary facilities, completed all associated records.
- Managed H&S training to ensure colleague compliance within store.
Education
9 GCSEs Grade B-D - Maths, English Language, English Lit, Geography, French, Design & Technology, Biology, RE, Commerce
Arrow Vale High School
Redditch, Worcestershire /1986 - /1989
Certificate of Higher Education - ILM Level 5 in Coaching and Mentoring
Currently studying with BCF Group
Birmingham 11.2023 -
Skills
- Excellent communication skills
- Microsoft Office
- Attention to Detail
- Organised and efficient
- Business partnering
- Learning and development interventions
- Employee Training and Development specialist
- HRMS implementation specialist
- Complex problem resolution
- Coaching and mentoring
- Induction programmes
- Management training
Certification
Full clean UK Driving License held for over 30 years
Affiliations
- Hobbies include reading, travel and walking
Timeline
Certificate of Higher Education - ILM Level 5 in Coaching and Mentoring
Currently studying with BCF Group
11.2023 -
Talent Development Specialist/Business Partner
Binding Site, part of Thermo Fisher Scientific
10.2022 - 04.2024
Senior L&D Advisor - IFS (ERP) Specialist
Binding Site Group Ltd
01.2015 - 10.2022
Learning & Development/HR Specialist
The Binding Site Group Ltd
01.2009 - 01.2015
Assistant Personnel & Training Manager
Sainsbury's Ltd
01.2006 - 12.2008
9 GCSEs Grade B-D - Maths, English Language, English Lit, Geography, French, Design & Technology, Biology, RE, Commerce
Arrow Vale High School
/1986 - /1989
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