Rachael Wickens
Summary
A highly skilled professional with expertise in business acumen, vision/planning, and interpersonal communications. Demonstrates exceptional problem-solving abilities and decision-making skills, with a strong focus on developing others and conflict resolution. Adept at valuing diversity, negotiations, and maintaining perseverance and motivation under pressure. Confident in delivering results while fostering a collaborative work environment. Career goals include leveraging extensive skills to drive organisational success and innovation.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work history
Medical Device Lead / Theatre Utilisation
Nuffield Health Hospital Jesmond
08.2017 - 03.2025
- Medical Device Lead
- Chairing meetings and taking minutes
- Controlling servicing including service contracts
- Liaising with Avensys and CBRE for maintenance of property and theatre kit
- IP Audits
- Fire inspections
- Field safety alerts
- Previous theatre renovations
- Company representatives
- IT
- HSSU compliance
- External companies - theatre deep clean etc
- Theatre scheduling
- Capacity meetings
Bookings Manager
Nuffield Health Hospital Jesmond
01.2013 - 08.2017
- Overseeing the day to day activity within all administrative functions including planning, organising, coordinating of the theatre bookings
- Induction, training and mentoring of new staff
- Bed management
- NHS contracts
Theatre Bookings Coordinator
Nuffield Health Hospital Jesmond
10.2009 - 01.2013
Medical Records Administrator
Nuffield Health Hospital Jesmond
02.2008 - 10.2009
Education
BTEC Diploma - Hotel, Catering and Institutional Operations
Kings Lynn Collage
01.1991 - 01.1993
High school or equivalent - 11 GCSE at grade A-D
Downham Market High School
01.1989 - 01.1991
Skills
- Business acumen
- Vision/planning
- Interpersonal communications
- Problem solving
- Decision making
- Developing others
- Conflict resolution
- Valuing diversity
- Negotiations
- Perseverance and motivation
- Ability to work under pressure
- Confidence
Custom
Available upon request
Timeline
Medical Device Lead / Theatre Utilisation
Nuffield Health Hospital Jesmond
08.2017 - 03.2025
Bookings Manager
Nuffield Health Hospital Jesmond
01.2013 - 08.2017
Theatre Bookings Coordinator
Nuffield Health Hospital Jesmond
10.2009 - 01.2013
Medical Records Administrator
Nuffield Health Hospital Jesmond
02.2008 - 10.2009
BTEC Diploma - Hotel, Catering and Institutional Operations
Kings Lynn Collage
01.1991 - 01.1993
High school or equivalent - 11 GCSE at grade A-D
Downham Market High School
01.1989 - 01.1991
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