Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
StoreManager
Rachael Pickles

Rachael Pickles

Northallerton,North Yorkshire

Summary

Highly motivated with a strong ability to remain calm under pressure, demonstrating exceptional problem-solving and communication skills. Adept at navigating challenging situations and delivering effective solutions. Committed to leveraging these competencies to achieve career growth and contribute meaningfully to organisational success.

Overview

33
33
years of professional experience

Work history

Full time Parent

Home
2013.01 - Current

Managed full-time care for four children while efficiently running the household.

I have good financial and budgeting skills , a calm and patient manner and can.commit to any task set, working to deadlines and always seeing things through to the result. I am now able to enter back into the world of work and am available to start immediately.

I am exceptionally organised and methodical, and i have a high standards of cleanliness and knowledge of Health and Safety

I gained a lot of transferable skills that i can utilise in my future employment and career now that i am looking to return to work.

Employed since 2013

.

Lunchtime supervisor

St.George's Church of England Primary school
Middleton St George, Darlington
2024.03 - 2024.09
  • Encouraged good dietary habits, promoted healthier lifestyle among students.
  • Administered first aid, ensured child safety.
  • Helped special needs students with meals, achieved inclusivity.
  • Collaborated with other Lunchtime Supervisors to provide consistent care for all pupils.
  • Assisted in maintaining cleanliness of dining area for improved student experience.
  • Set up and cleaned dining areas to promote food safety.
  • Reduced anxiety for younger and SEND pupils by employing clear communication and calming strategies.
  • Assisted Special Educational Needs and Disabilities (SEND) students during mealtimes.
  • Promoted positive manners by enforcing lunchroom rules and promptly addressing negative student behaviour.
  • Handled spillages and accidents with calm and composure.
  • Ensured pupils washed their hands before eating.
  • Provided emotional support to distressed students, contributed to mental wellbeing.
  • Organised fun activities for the enhancement of children's social skills.

Domestic Abuse Support Staff

WAVE Support Advocacy
Leigh, Lancashire
2012.01 - 2012.09
  • Enhanced wellbeing of patients by providing emotional support and companionship.
  • Actively listened to client concerns thus creating a comforting environment.
  • Assisted in maintaining a clean environment for improved client health.
  • Contributed feedback on client progress leading to adjustments in personalised care plans.
  • Counselled clients through difficult times using approved and compassionate strategies.
  • Collaborated with external support providers to maintain good care continuity.
  • Liaised with external and internal professionals to provide holistic support.
  • Reported on clients' progress to evaluate service impact.
  • Listened to clients' current struggles to signpost relevant support.
  • Monitored client progress and adapted support programmes to meet changing needs.
  • Completed housekeeping tasks resulting in a clean, safe home environment.
  • Participated in regular team meetings, enhancing quality of care provided.
  • Encouraged social integration by facilitating community involvement opportunities.
  • Built strong client relationships through compassionate care and friendly rapport building.

Food production worker

Stateside Foods
Haslingden, Lancashire
1998.01 - 2000.06
  • Ensured compliance with health and safety regulations to maintain high-quality standards.
  • Adhered to food handling procedures, contributing towards zero contamination incidents.
  • Minimised waste by accurately measuring ingredients during food preparation.
  • Contributed to assembly line, accelerating food production speed.
  • Operated machinery to enhance productivity within production department.
  • Operated equipment and machinery safely and responsibly for minimal error and maximised productivity.
  • Collaborated with team members to meet tight production deadlines.
  • Optimised line efficiencies through stock checking and replenishing.
  • Packed finished goods efficiently, ensuring accurate labelling for delivery.
  • Maintained cleanliness and order in the workspace to foster a safe environment.
  • Implemented company safety policies, reducing workplace accidents significantly.
  • Reported health and safety risks observed in workplace to management.

Sales Assistant

Mischief
Leigh, Lancashire
1993.03 - 1995.01
  • Assisted customers in finding suitable clothing, improving their shopping experience.
  • Assisted customers with clothing sizes, leading to improved shopping experience.
  • Assisted customers with product selection for optimal satisfaction.
  • Boosted sales by recommending matching accessories with clothing items.
  • Optimised sales floor layouts to create an appealing shopping experience.
  • Coordinated seasonal displays, enhancing visual appeal and increasing sales volume during holiday periods.
  • Increased shop appeal for improved sales through creative product display and arrangement.
  • Monitored sales floor to maintain an orderly shopping atmosphere, improving customer experience.
  • Monitored sales floor during peak hours, ensuring orderly shopping experience for customers.
  • Maintained clean and organised sales floor for improved shopping experience.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Provided constructive feedback on sales techniques, helping to refine and improve team performance.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
  • Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.

Education

Diploma of Higher Education - Level 2 Diploma for Veterinary Nursing Assistants

Learndirect
Northallerton, North Yorkshire
2025.11 -

NCFE Level 2 - Teaching Assistant

Pathways
Manchester
2022.03 - 2022.06

NCFE Level 2 - Understanding Behaviour that Challenges

Pathways
Manchester
2022.03 - 2022.06

NCFE Level 2 - Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace

Pathways
Manchester
2022.03 - 2022.06

Level 1 - Employability Skills

Pathways
Manchester
2022.03 - 2022.06

Certificate of Higher Education - Customer Service Skills

Jobcentre
Leigh, Wigan
2021.06 - 2021.06

Level 2 - Food Hygiene and Safety

Jobcentre
Leigh, Wigan
2021.06 - 2021.06

CACHE Level 2 - Certificate in Understanding Children and Young People's Mental Health

Online Course
2020.02 - 2020.06

GCSE - Maths

Wigan and Leigh College
Wigan
2018.09 - 2019.05

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Resourcefulness

Affiliations

  • Cycling

Timeline

Diploma of Higher Education - Level 2 Diploma for Veterinary Nursing Assistants

Learndirect
2025.11 -

Lunchtime supervisor

St.George's Church of England Primary school
2024.03 - 2024.09

NCFE Level 2 - Teaching Assistant

Pathways
2022.03 - 2022.06

NCFE Level 2 - Understanding Behaviour that Challenges

Pathways
2022.03 - 2022.06

NCFE Level 2 - Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace

Pathways
2022.03 - 2022.06

Level 1 - Employability Skills

Pathways
2022.03 - 2022.06

Certificate of Higher Education - Customer Service Skills

Jobcentre
2021.06 - 2021.06

Level 2 - Food Hygiene and Safety

Jobcentre
2021.06 - 2021.06

CACHE Level 2 - Certificate in Understanding Children and Young People's Mental Health

Online Course
2020.02 - 2020.06

GCSE - Maths

Wigan and Leigh College
2018.09 - 2019.05

Full time Parent

Home
2013.01 - Current

Domestic Abuse Support Staff

WAVE Support Advocacy
2012.01 - 2012.09

Food production worker

Stateside Foods
1998.01 - 2000.06

Sales Assistant

Mischief
1993.03 - 1995.01
Rachael Pickles