Summary
Overview
Work history
Education
Skills
Affiliations
Date of Birth
References
Timeline
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Rachael Middleton

Ashby-de-la-Zouch,Leicestershire

Summary

I am a highly organised and motivated professional with extensive experience managing teams, building strong client relationships, and coordinating complex International events, specifically for live televised sporting productions. In my current role, I lead a team of six, overseeing daily office operations to ensure high morale, smooth workflow, and outstanding service delivery for major television production companies working on Golf, Rugby, Tennis, Cycling, and Motor Racing events worldwide.

I have a proven track record in negotiating contracts with hoteliers and suppliers across the globe, securing the best accommodation and logistical solutions for production crews covering live sporting events. I am skilled at balancing multiple large-scale projects simultaneously, from initial enquiry and proposal through to contracting, on-site delivery, and final accounts. My proactive approach ensures that client expectations are always met and often exceeded.

Alongside my operational responsibilities, I manage financial processes including budget oversight, invoicing, payment tracking, and working closely with external accountants on year-end accounts and VAT. I take pride in implementing efficient systems that support healthy cash flow and robust compliance.

In my previous role as an Events Coordinator and Administrative Assistant, I gained valuable experience coordinating accommodation and logistics for live sporting broadcasts while providing comprehensive administrative support to senior managers. This experience gave me a strong foundation in organisation, communication, and problem-solving in high-pressure environments. I thrive in dynamic settings where attention to detail and proactive planning are crucial.

I am now ready to bring my experience, strong organisational skills, and proactive approach to a new challenge where I can continue to lead teams, deliver outstanding service, and support a thriving business.

Overview

18
18
years of professional experience
5
5
years of post-secondary education

Work history

Office Manager

Venue Seekers Limited
Ashby-de-la-Zouch, Leicestershire
10.2022 - Current
  • Manage and oversee a team of 6 , supervising daily office operations to ensure efficiency, smooth workflow, and high staff morale.
  • Supervise and delegate tasks to staff to maintain productivity and uphold excellent client service standards.
  • Oversee staff holiday scheduling , assist with recruitment processes, and handle staff grievances to support a positive work environment.
  • Manage client relationships , building and developing both new and existing partnerships with major television production companies that deliver live international sports coverage.
  • Negotiate contracts and terms with hoteliers, venues, and global suppliers to secure the best accommodation and logistical options for production teams and crews.
  • Plan and deliver large-scale international events , managing all stages from initial enquiry and proposals to contracting, budgets, and final accounts for live golf, rugby, tennis, cycling, and motor racing broadcasts.
  • Source venues and suppliers , negotiate competitive rates, and manage detailed budgets to meet client expectations and ensure seamless event delivery on tight schedules.
  • Oversee financial management , supervising the accounts department to ensure accurate and timely invoicing.
  • Monitor incoming payments and commissions , delegating debt chasing as needed to maintain a healthy cash flow for complex, high-value projects.
  • Work with external accountants to reconcile year-end accounts and VAT submissions, ensuring compliance across multiple countries and currencies.
  • Manage office budgets , track expenses, and implement improved internal accounting systems for effective financial control.
  • Produce and maintain GDPR-compliant client databases , ensuring sensitive production and client data is handled securely and in line with broadcast industry standards.

Event Coordinator & Administrative Assistant

Venue Seekers Limited
Ashby-de-la-Zouch, Leicestershire
02.2007 - 10.2022
  • Planned and coordinated accommodation requirements for large-scale sporting events, supporting major television production companies covering live international broadcasts.
  • Managed all stages of event logistics , from initial enquiry and proposal through to on-site delivery and post-event follow-up, ensuring smooth operations for production crews.
  • Researched and sourced suitable hotels and venues , negotiated competitive rates, and managed supplier relationships to deliver high-quality, cost-effective solutions within budget constraints.
  • Drafted contracts, processed bookings , and maintained accurate event documentation to ensure clear communication and seamless workflows.
  • Provided comprehensive administrative support to senior managers and the wider team, helping to maintain efficient day-to-day office operations during busy production periods.
  • Monitored event budgets , processed invoices, and tracked expenses to support effective financial management and timely reconciliation.
  • Acted as main point of contact for clients, suppliers, and venue partners, delivering prompt, professional communication to maintain strong relationships.
  • Produced detailed event schedules and delegate lists , ensuring all parties — including production teams, hotel partners, and on-site staff — were fully briefed and prepared.
  • Maintained accurate filing systems , organised meetings, and prepared agendas and minutes as required to support senior management.
  • Assisted with general office administration , including diary management, arranging travel, and managing office supplies to ensure smooth daily operations.

Education

Higher National Diploma - Travel & Tourism

Loughborough College
Loughborough
09.2004 - 05.2006

Advanced Vocational Certificate of Education - Travel & Tourism

Loughborough College
Loughborough
09.2002 - 09.2004

GCSEs -

Rawlins Community College
Leicestershire
09.2000 - 06.2002

Skills

  • Team Leadership & Staff Management: Proven ability to lead, motivate, and develop office teams, ensuring high morale and productivity
  • Client Relationship Management: Skilled in building, developing, and maintaining strong client relationships to drive repeat business and growth
  • Contract Negotiation: Confident negotiator with experience securing competitive contracts and terms with suppliers and partners worldwide
  • Event Planning & Delivery: Extensive expertise in coordinating and delivering complex, large-scale events from enquiry to completion
  • Financial Management & Budget Control: Hands-on experience managing budgets, invoicing, expenses, and year-end accounts with accuracy and efficiency
  • Operational Efficiency: Strong focus on streamlining processes, delegating tasks effectively, and implementing systems for smooth daily operations
  • Problem Solving & Conflict Resolution: Skilled at handling staff grievances and resolving workplace challenges calmly and professionally
  • Communication & Organisation: Excellent written and verbal communication skills, with a talent for clear scheduling and database management

Affiliations

  • Enjoy spending quality time with my husband, two children, and our three dogs. Practice yoga regularly to support wellbeing and mindfulness. Avid reader with a passion for fiction. Love socialising and spending time with friends. Enjoy walking and being outdoors to stay active and balanced.

Date of Birth

02/06/1986

References

References available upon request.

Timeline

Office Manager

Venue Seekers Limited
10.2022 - Current

Event Coordinator & Administrative Assistant

Venue Seekers Limited
02.2007 - 10.2022

Higher National Diploma - Travel & Tourism

Loughborough College
09.2004 - 05.2006

Advanced Vocational Certificate of Education - Travel & Tourism

Loughborough College
09.2002 - 09.2004

GCSEs -

Rawlins Community College
09.2000 - 06.2002
Rachael Middleton