Rachael McIntyre
London
Summary
A highly motivated, driven, and organised sales professional. Currently working within the field that brings out a lot of passion, the Automotive sector. Having worked in a demanding environment throughout, thriving from challenges. Learning that intelligence (product knowledge), wit candour charm will win you business, does not shy away from business, a character that would bring a healthy and friendly competition between peers. I have gained a wealth of experience working with different people at all levels. Speaking to a range of customers and clients alike. A great understanding of how to communicate effectively, how to close easily, using sharpened and effective sales techniques and objective handling skills.
Overview
27
27
years of professional experience
Work history
Scrum master work experience
Great It learning
Birmingham
2023.10 - 2024.02
- Recognised backlogs and highlighted solutions to progress development sprints.
- Assessed sprint outcomes and identified iterative and incremental development possibilities.
- Facilitated release sprints to motivate product and development teams to timely completion.
- Led daily stand-up, sprint planning and sprint reviews to enable progress evaluation.
- Balanced project conflicts and challenges to maintain high performance and progress.
- Translated unstructured work requests into actionable user stories, using Jira.
- facilitated sprint retrospective events using murals.
- led and coached team members to help them reach there full potential.
Sales Executive / Finance / Media Sales Marketing
Mercedes Benz
Croydon
2014.03 - Current
- I came second with the highest sold cars, and finance penetration in a month long competition, which I received a trophy! Highest finance of 82% Pen in the whole of Mercedes within one year
- Only salesperson to work at home before Covid and still hit and exceeded monthly target
- Sold Finance and still the finance top salesperson
- Data Base work, Updating the daily diary for stand ups, Generating appointments, sorting out all impediments, Emailing and responding to customer enquiries through online manufacturer lead generator, Product add-on sales, Part exchange appraisals, Vehicle handovers, Achieved 100% CSI Scores and maintained throughout, Team building and team player,
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Effectively handled daily customer meetings to establish there needs, sales calls and account management tasks, improving sales team efficiency.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Established and maintained positive, profitable client relationships through superb communication.
- Maintained contact with customers throughout sales and pre-delivery process.
- Generated new leads and opportunities to maximise revenue.
- Built long-term relationships with customers and generated referrals from existing clients.
- Maintained awareness of latest industry trends, product knowledge and sales techniques.
Sales Assistant
Oak Furniture Land
2013.09 - 2014.03
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Accepted and processed cash, card and mobile payments using POS systems.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Updated product labelling and pricing to reflect discounts and offers.
Sales Executive
Dees Ford
Croydon
2013.05 - 2024.09
- Analysed industry and competitor trends to enhance sales strategy.
- Articulated product features and specifications in customer-centric language based on their priorities.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
Sales Executive
Jemca Toyota
2013.01 - 2013.05
- Explained establishment policies to customers and offered advice on selections.
- Demonstrated product usage and features to customers.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Built rapport with new and existing customers to boost client retention.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
Sales Executive
Car Giant
2005.05 - 2013.01
- 92 Cars sold in a month and won a PlayStation! Picture up in the gallery for highest achievers.
- Maintained contact with customers throughout sales and pre-delivery process.
- Understood customer needs to craft exceptional sales journeys.
- Mentored junior staff to develop motivated, successful sales teams.
- Test drove vehicles with customers to sell car benefits and features.
- Closed high-value transactions using excellent sales and negotiation techniques.
- Produced results in line with KPI and sales targets.
- Bounced back from customer objections using emotional resilience and perseverance.
Delivery Driver
Home Shopping (White Arrow)
2003.01 - 2005.01
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Completed deliveries with smile and patient, personalised service.
Cashier Tills
McDonald's
1998.01 - 1999.01
Education
GNVQ Media Studies - Media
South Thames College
Wandsworth 1997 - 1998.01
NVQ Level 1 -
Sight out Sound
Charing Cross, City of Westminster 1999 - 1999
PSM1 -
scrum.org
2023.12 - 2023.12
Skills
- Social Media
- Marketing
- Excellent level of Microsoft
- Great attention to detail
- Teamwork Skills
- Friendly and Approachable
- Timekeeping
- Positivity
- Open-mindedness
- High Communication skills
- Prioritising
- Working to strict deadlines
- Market trends understanding
- Customer relations
- Jira
- Mural
- Scrum frame work
- Agile
- Relationship management
- Complex negotiations
- Presentations and proposals
- Customer service
Custom
References upon request
Timeline
PSM1 -
scrum.org
2023.12 - 2023.12
Scrum master work experience
Great It learning
2023.10 - 2024.02
Sales Executive / Finance / Media Sales Marketing
Mercedes Benz
2014.03 - Current
Sales Assistant
Oak Furniture Land
2013.09 - 2014.03
Sales Executive
Dees Ford
2013.05 - 2024.09
Sales Executive
Jemca Toyota
2013.01 - 2013.05
Sales Executive
Car Giant
2005.05 - 2013.01
Delivery Driver
Home Shopping (White Arrow)
2003.01 - 2005.01
Cashier Tills
McDonald's
1998.01 - 1999.01
GNVQ Media Studies - Media
South Thames College
1997 - 1998.01
NVQ Level 1 -
Sight out Sound
1999 - 1999