Rachael Hurley

Currently working 9–10 extended (24-hour) shifts per month, providing dedicated one-to-one support for a service user with complex learning disabilities, mental health challenges, and medical needs. My role focuses on promoting independence, building trusting relationships, and empowering the individual through practical tools and emotional support to overcome challenges and lead a safe, fulfilled life.

Key responsibilities include:

• Supporting daily living tasks such as meal preparation, household chores, and medication administration.

• Assisting with personal budgeting, shopping, and accessing community facilities and social opportunities.

• Providing consistent emotional support and fostering the development of self-esteem and confidence.

• Attending and facilitating appointments while advocating for the service user's needs.

• Collaborating closely with a multidisciplinary team of professionals, practitioners, and external agencies to ensure cohesive, person-centred care.

Solution Focused Hypnotherapist (Self-Employed)

Awarded DHP from Clifton Practice | Since 2013

Delivered therapy combining neuroscience, CBT, NLP, and solution-focused techniques.

• Helped clients of all ages manage issues such as anxiety, self-harm, eating disorders, exam pressure, and low confidence.

• Focused on future outcomes and positive change rather than problem analysis.

• Empowered individuals to build self-esteem, resilience, and a more optimistic mindset.

Provided part-time, one-to-one support to a wheelchair user with Cerebral Palsy, delivering comprehensive assistance with daily living and mobility needs.

• Assisted with personal care, meal preparation, appointments, shopping, travel, and leisure activities.

• Supported the client in professional duties, including attending meetings as a Governor for SCOPE and a local primary school, aiding with note-taking and communication.

• Ensured consistent, respectful care tailored to the individual's lifestyle, promoting independence and social engagement.

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Held a lead role in a residential setting, supporting the care and development of a young person with complex needs. Responsibilities included overseeing care delivery, guiding team members, and ensuring adherence to care and behavioural management plans. Promoted education and personal growth through structured routines, activity planning, and positive reinforcement.

• Collaborated closely with multi-agency professionals including social workers, educators, and healthcare providers.

• Maintained detailed records, including incident reports, care updates, and medical logs.

• Provided mentoring and training support to staff, ensuring adherence to policies and best practices.

• Actively contributed to safeguarding and promoting the welfare of the young person within a nurturing, structured environment.

Provided consistent, person-centred care for two young people with diverse needs, including learning difficulties and mental health challenges, in line with individual care plans. Fostered a safe, nurturing environment and supported emotional, social, and behavioural development through structured routines and therapeutic practices.

• Delivered 1:1 and 2:1 support, promoting independence, confidence, and self-regulation through tailored strategies and de-escalation techniques.

• Maintained high standards of care, adhering to company policies, safeguarding procedures, and risk assessments.

• Collaborated effectively with families and a wide range of professionals, including psychologists, social workers, and educators.

• Kept thorough records, including incident reports, key work sessions, and care plan updates.

• Achieved Level 3 Diploma in Residential Childcare during this role.

Provided dedicated support to pupils in a KS2 class with a range of special educational needs, including learning difficulties, social, emotional, and mental health needs. Worked under the guidance of the class teacher to deliver tailored learning and behavioural support on a 1:1, group, and whole-class basis.

• Supported pupils' access to the curriculum and extracurricular activities, promoting well-being, self-esteem, and positive relationships.

• Contributed to behaviour management through consistent handling plans, MAPA strategies, and incident reporting procedures.

• Maintained effective communication with teachers, parents/carers, and external professionals, including therapists and social workers.

• Played a key role in fostering a safe, supportive learning environment that encouraged pupil development and independence.

Provided high-quality care and support to clients with physical and mental health needs within their own homes, promoting independence and dignity in all aspects of daily living.

• Assisted with personal care, meal preparation, household tasks, shopping, medication administration, and engagement in personal activities.

• Collaborated with a multidisciplinary team including doctors, nurses, social workers, and therapists to ensure comprehensive, person-centred care.

• Maintained accurate records and upheld strong communication practices to support continuity of care and safeguard client well-being.

• Ensured respectful, dignified support while helping clients live as independently as possible.

Director & Promotions Manager

Co-founded and co-managed a small business specialising in flavoured vodka products. Oversaw brand development, promotions, and operational management.

• Led marketing and promotional strategies, including events, tastings, and partnership campaigns.

• Managed supplier relationships, product development, and distribution logistics.

• Handled budgeting, sales tracking, and customer engagement to drive business growth.

• Gained hands-on experience in business ownership, team coordination, and brand positioning.