Rachael Haynes
Castle Cary,Somerset
Summary
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
18
18
years of professional experience
Work history
Recruitment Specialist
Acorn Recruitment
Yeovil, Somerset
2023.04 - Current
- Conducted initial interviews with prospective employees, ensuring alignment with company values.
- Evaluated resumes, leading to shortlisting of qualified candidates.
- Reviewed job descriptions to ensure accurate reflection of role requirements and responsibilities.
- Provided constructive feedback to unsuccessful applicants, enhancing company reputation amongst job seekers.
- Managed end-to-end recruitment campaigns across multiple channels successfully.
- Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
Area Manager
Acorn Recruitment
Yeovil
2022.04 - 2023.04
- Managing 3 offices
- Trained members of the team for improved overall productivity.
- Responsible for overall performance of each branch
- Designing and Delivering Sales Presentations/client visits
- Improved team efficiency by implementing new strategies for task delegation.
- Ensured compliance with all regulatory standards to maintain brand reputation.
- Setting budgets/KPI's
- Hands on help with sourcing and screening candidates
Recruitment Manager
Home Instead
Yeovil
2021.07 - 2022.04
- Recruitment of CAREGivers for Domiciliary and Live In care
- 360 recruitment including initial attraction methods
- Pre-screens and face to face interviewing
- Creating a positive candidate experience in a very competitive market
- All associated paperwork, including contracts
- Achieving set KPI's and headcount goals for business growth
- Delivery of onboarding/induction programme
Recruitment Manager
HOOKE HIGHWAY - Contract
Axbridge, Somerset
2021.02 - 2021.07
- Recruitment of Traffic Management Operatives across 6 depots covering the South West
- 360 recruitment including initial attraction methods/campaigns
- Pre-screens and video interviewing through Talos 360
- All associated paperwork, including contracts
- Achieving set KPI's and headcount goals for business growth
- Onboarding/Induction planning
Head of People
SUN TRAFFIC - Redundancy
Somerton, Somerset
2019.10 - 2020.10
- Generalist HR for 100 staff
- 360 recruitment for all departments
- Weekly visits to depots - employee relations
- Coaching and mentoring of depot managers
- Identify training needs and increased overall qualifications amongst Operatives
- Reduced employee turnover
- Reduced Disciplinaries/grievances by clear communication and transparency
- Sickness and Absence monitoring
- Supporting operations on staffing decisions and training requirements
Lecturer CIPD/HND
YEOVIL COLLEGE
Yeovil, Somerset
2019.04 - 2019.10
- 2 days per week teaching CIPD Level 3, HRM to HND students
- Apprenticeship assessor for Business Administration Level 2 & 3, HR Support, Recruitment Resourcer Level 2
HR & Operations Manager
RED BERRY RECRUITMENT - Redundancy
Shepton Mallet, Somerset
2010.09 - 2019.09
- Overall HR responsibility for Red Berry, recruitment, contracts, disciplinaries
- Responsible for training of all staff - content and delivery of training
- Managing all staff H/O, sales, marketing/social media and administrators
Area Sales Manager
RED BERRY RECRUITMENT
Shepton Mallet, Somerset
2012.10 - 2015.12
- Managing 15 staff over 3 offices
- Responsible for overall performance of each branch
- Designing and Delivering Sales Presentations/client visits
- Training new and existing employees in all departments
Branch Manager/Commercial Consultant
RED BERRY RECRUITMENT
Shepton Mallet, Somerset
2010.09 - 2012.10
- Manage a team of 3 to ensure that individual sales targets and KPI's are met
- Territory Mapping/Attending weekly Networking events
- Visiting new and existing clients to secure more business
Patient Co-Ordinator
TRANSFORM COSMETIC SURGERY GROUP - Moved area
Portishead, Somerset
2008.10 - 2010.07
- Patient Consultations for treatments
- Managing the appointments diary for all clinics
- Following up all consultations, 'Up sell' to existing and new patients
- Building a new data base of patients by organising special events/offers/marketing campaigns
Contracts Co-Ordinator
PERTEMPS - Left for more hours
Clevedon, Somerset
2007.07 - 2008.10
- Managing two contracts - HBOS and North Somerset Council
- Running recruitment campaigns for both temporary and permanent requirements
- Holding weekly onsite clinics for temps
- Collating hours for payroll - electronically and manual timesheets
- Monthly review meetings with both contracts
- Interviewing prospective candidates - competency-based face to face and over the telephone
Education
Assessing Vocational Achievement - Education
Yeovil College
2018
LEVEL 5 Diploma - Human Resources Management
DPG
2017
Diploma of Higher Education Hotel & Catering Management -
WSM Technical College
1987
Skills
- HR policies knowledge
- Diversity and inclusion awareness
- Leadership qualities
- Up-selling techniques
- Effective listening
- Efficient decision-making
- Employee engagement
Affiliations
- Attending antique fairs and auctions, reading, spending time with my family
Timeline
Recruitment Specialist
Acorn Recruitment
2023.04 - Current
Area Manager
Acorn Recruitment
2022.04 - 2023.04
Recruitment Manager
Home Instead
2021.07 - 2022.04
Recruitment Manager
HOOKE HIGHWAY - Contract
2021.02 - 2021.07
Head of People
SUN TRAFFIC - Redundancy
2019.10 - 2020.10
Lecturer CIPD/HND
YEOVIL COLLEGE
2019.04 - 2019.10
Area Sales Manager
RED BERRY RECRUITMENT
2012.10 - 2015.12
HR & Operations Manager
RED BERRY RECRUITMENT - Redundancy
2010.09 - 2019.09
Branch Manager/Commercial Consultant
RED BERRY RECRUITMENT
2010.09 - 2012.10
Patient Co-Ordinator
TRANSFORM COSMETIC SURGERY GROUP - Moved area
2008.10 - 2010.07
Contracts Co-Ordinator
PERTEMPS - Left for more hours
2007.07 - 2008.10
LEVEL 5 Diploma - Human Resources Management
DPG
Assessing Vocational Achievement - Education
Yeovil College
Diploma of Higher Education Hotel & Catering Management -
WSM Technical College