Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
AdministrativeAssistant

Rachael Francis

Aberdare,United Kingdom

Summary

Dedicated professional with extensive experience in curriculum development and proficiency in educational software. Demonstrates a strong understanding of learning styles and effective learning strategies, fostering a positive and encouraging attitude. Proven success in coaching, mentoring programmes, and positive behaviour reinforcement, with familiarity in e-learning platforms. Committed to advancing educational practices and supporting student success through innovative approaches.

Experienced Classroom Teacher committed to fostering positive learning environment. Developed and implemented engaging lesson plans that improved student performance and morale. Known for cultivating strong relationships with students, parents, and colleagues, resulting in collaborative and supportive classroom atmosphere.

Overview

22
22
years of professional experience
4
4
years of post-secondary education

Work history

Classroom teacher

Aberdare Park Primary
Aberdare, Rhondda Cynon Taf
09.2017 - 08.2025
  • Collaborated with colleagues on interdisciplinary projects, fostering team spirit amongst staff members.
  • Cultivated a positive learning environment for overall student success.
  • Facilitated open lines of communication with parents, contributing to a supportive school community.
  • Incorporated technology into lesson plans for modern learning experiences.
  • Mentored junior teachers; facilitated their integration into the school's pedagogical culture.
  • Led field trips during summer holidays, combining education with fun-filled activities.
  • Organised annual school plays; encouraged creativity and confidence amongst participants.
  • Utilised diverse teaching materials, enhancing engagement and comprehension levels of pupils.
  • Prepared detailed lesson plans to meet curriculum requirements.
  • Marked assignments promptly, providing constructive feedback for improvement.
  • Worked collaboratively with other teachers to review data and develop instructional strategies to address student learning objectives.
  • Taught multiple subjects to students with intellectual or emotional disabilities.
  • Completed training courses to keep up-to-date with new teaching methods and developments in the field.
  • Fostered intellectual growth, resulting in increased academic performance.
  • Participated actively in staff development programs, ensuring up-to-date knowledge of educational trends and practices.
  • Navigated laws and regulations, safeguarding pupils interests at all times.

Classroom teacher

Cwmdare Primary School
Aberdare, Rhondda Cynon Taf
09.2017 - 08.2018
  • Prepared detailed lesson plans to meet curriculum requirements.
  • Assisted special needs students individually, promoting inclusivity within the classroom.
  • Prioritised strategies to develop responsible, independent learners.
  • Completed training courses to keep up-to-date with new teaching methods and developments in the field.
  • Designed innovative teaching techniques that earned positive feedback by school management.
  • Used safeguarding knowledge to protect the interest of all pupils, and reported these in a timely and confidential manner.
  • Tracked student attendance and performance, intervening early in concerning issues.
  • Assigned homework assignments and special projects for students to demonstrate knowledge of subject material.
  • Designed learning plans tailored to individual needs.
  • Facilitated open lines of communication with parents, contributing to a supportive school community.
  • Collaborated with colleagues on interdisciplinary projects, fostering team spirit amongst staff members.

Revenue officer

HM Revenue & Customs
Llanishen, Cardiff
10.2003 - 08.2015


  • Conducted extensive research to stay updated on changing fiscal policies and procedures, ensuring organisation's adaptability.
  • Handled escalated taxpayer complaints; resulted in higher client satisfaction rates.
  • Reduced instances of fraudulent activities through diligent investigation and enforcement.
  • Validated taxpayer data; ensured accurate records are kept.
  • Assisted taxpayers with queries, improving customer service satisfaction levels.
  • Managed confidential taxpayer information, maintaining high level of trust and security.
  • Improved revenue collection by implementing strategic tax policies.
  • Provided guidance and service on various financial problems in order to assist taxpayers' in resolving their tax issues.
  • Remained calm and poised when communicating with difficult clients or in stressful situations.
  • Achieved performance goals on consistent basis through strong knowledge of industry best practices.
  • Ensured timely tax payment with regular follow-ups.
  • Supported the development of new tax legislation, resulting in a more effective system.

Education

NVQ Level 4 (Higher Appreticeship) - Leadership & Management

Institute of Leadership & Management
Cardiff
05.2022 - 05.2024

Post Graduate Certificate of Education - Education

University of Trinity St David
Swansea, City and County of Swansea
09.2016 - 06.2017

Bachelor of Arts - Education

University of South Wales
Newport
09.2013 - 06.2015

Skills

  • Experience in curriculum development
  • Proficiency in educational software
  • Experience with learning styles
  • Encouraging attitude
  • Success coaching
  • Positive behaviour reinforcing
  • Familiarity with e-learning platforms
  • Effective learning strategies
  • Experience with mentoring programmes

Affiliations

  • Painting and craft activities
  • Reading motivational texts
  • Keeping fit and attending exercise classes

References

References available upon request.

Timeline

NVQ Level 4 (Higher Appreticeship) - Leadership & Management

Institute of Leadership & Management
05.2022 - 05.2024

Classroom teacher

Aberdare Park Primary
09.2017 - 08.2025

Classroom teacher

Cwmdare Primary School
09.2017 - 08.2018

Post Graduate Certificate of Education - Education

University of Trinity St David
09.2016 - 06.2017

Bachelor of Arts - Education

University of South Wales
09.2013 - 06.2015

Revenue officer

HM Revenue & Customs
10.2003 - 08.2015
Rachael Francis