Summary
Overview
Work History
Education
Skills
Hobbies and interests
Volunteer work
Timeline
Generic

Rachael Draper

North Bradley,Wiltshire

Summary

I am a highly organised and compassionate professional with extensive experience supporting children, young people, and families within education, social care, and community settings. Throughout my career, I have developed strong coordination, administrative, and communication skills, working collaboratively with a wide range of professionals to support individuals in achieving positive outcomes.

My experience as a Family Support Practitioner and Teaching Assistant has provided me with a strong understanding of the barriers that can impact learning, engagement, wellbeing, and achievement. I am skilled in building positive relationships, managing complex information, maintaining accurate records, coordinating support plans, and working effectively with students, families, colleagues, and external agencies.

I am confident in managing competing priorities, organising schedules and appointments, maintaining detailed documentation, and providing proactive support to individuals with diverse needs. My professional and voluntary experience has strengthened my ability to communicate effectively, advocate for others, demonstrate empathy, and work collaboratively within multidisciplinary teams.

Alongside my professional experience, I have volunteered as an Independent Visitor with Wiltshire Council, providing consistent support and encouragement to children in care, and supported the establishment of a new preschool, helping to create a positive and inclusive learning environment for young children and families.

I am committed to promoting student success, wellbeing, and engagement and would welcome the opportunity to utilise my organisational, interpersonal, and support skills within a Study Coordinator role.

Overview

43
43
years of professional experience

Work History

Stay at Home Mum - Volunteered-set up pre-school

The Willows Pre-school
Keynsham, Somerset
06.2023 - Current
  • Delivered targeted, strengths-based interventions to children and families, using motivational interviewing and evidence-based approaches to improve parenting capacity, family relationships, and child wellbeing.
  • Conducted assessments to identify emerging needs, evaluating parenting capability, home conditions, and children's developmental and emotional needs.
  • Developed and implemented tailored support plans to help families establish routines, improve behaviour management, and achieve positive outcomes.
  • Worked collaboratively with Children's Social Care, Adult Mental Health, Domestic Abuse, housing and Substance Misuse services to provide coordinated multi-agency support.
  • Participated in Child Protection Conferences, Child in Need meetings, and Core Group meetings, contributing to safeguarding plans and improving outcomes for vulnerable children.
  • Monitored family progress, maintained accurate case records, and escalated safeguarding concerns appropriately in line with statutory procedures.
  • Provided practical and crisis intervention support, including assistance with Parenting, budgeting, housing, school attendance, benefit applications, and daily living skills.
  • Built positive relationships with children and parents, promoting engagement, resilience, and long-term family stability.
  • Prepared reports and professional observations to support assessments, case planning, and decision-making processes.
  • Supported social workers during court proceedings by providing evidence, reports, and professional observations to inform court outcomes.
  • Planned, co-ordinated and supervised family time, ensuring contact took place in a safe child-centred environment.

Teaching Assistant In Primary School

KEEVIL CHURCH OF ENGLAND ACADEMY
Keevil, Wiltshire
10.2007 - 05.2023
  • Delivered learning activities to individual pupils, small groups, and whole classes under the direction of the class teacher.
  • Supported the daily teaching and learning of primary-aged children across all areas of the curriculum.
  • Maintained a safe, positive, and inclusive learning environment that promoted pupil wellbeing and achievement.
  • Facilitated pupil focus, engagement, and motivation during lessons, group projects, and independent learning activities.
  • Assisted the lead teacher with classroom management, promoting positive behaviour, respect, and inclusion throughout the school community.
  • Supported pupils' physical, emotional, social, and educational needs, adapting approaches to meet individual requirements.
  • Collaborated with parents, carers, and external professionals to enhance pupil development and wellbeing.
  • Delivered pastoral support to children, fostering resilience, confidence, and emotional wellbeing.
  • Facilitated after-school wraparound care, ensuring children were supported in a safe and stimulating setting.
  • Supported pupils during residential trips, ensuring their safety, welfare, and participation in challenging and enriching activities.
  • Created engaging classroom displays to celebrate children's achievements and enhance the learning environment.
  • Managed the ordering and organisation of classroom stationery, resources, and stock for the academic year.
  • Trained Mental Health First Aider and Paediatric First Aider, providing appropriate support in response to health and well-being needs.

NURSERY ASSISTANT

THE WILLOWS PRE-SCHOOL
North Bradley , Wiltshire
02.2003 - 10.2007
  • Promoted social, emotional and physical development of children, encouraging learning through supervised play.
  • Supported children's learning and development through engaging activities and play. Fostering an environment of creativity and growth.
  • Communicated effectively with parents and guardians about their child's day, achievements, and areas for improvement.
  • Facilitated discussions during parents' evenings on child targets, progress, and development plans to strengthen parent-teacher communication.

Stay at Home Mum - Volunteered-set up pre-school

N/A
01.2002 - 02.2003
  • Supported the successful establishment of a new pre-school provision within the local community.
  • Worked alongside a committee of parents to plan, develop, and implement the setting's launch.
  • Coordinated resources, equipment, and learning materials to establish a safe, welcoming environment for children.
  • Developed policies, procedures, and administrative systems to enhance effective operation of the pre-school.
  • Contributed to meetings, fundraising activities, and planning to strengthen longevity of the setting.

Deli Assistant

Asda
Trowbridge , Wiltshire
10.1996 - 01.2002
  • Prepared a variety of deli items, including sandwiches and salads, adhering to hygiene standards.
  • Served customers, supported food preparation and managed stock replenishment to ensure smooth operations.
  • Provided exceptional customer service, resolving complaints and answering queries promptly.
  • Maintained cleanliness of the deli area, ensuring compliance with health regulations for safe food handling.
  • Maintained cleanliness of the deli area, including counters and equipment, following health regulations.

Shop Manager - Entertainment

Movievision
Corsham , Wiltshire
03.1992 - 10.1995
  • Led and supervised a team of 7 staff, managing daily operations and promoting high performance through effective leadership, coaching, and support.
  • Maintained excellent customer service standards, ensuring customers received a professional and positive experience.
  • Prepared and managed weekly staff rotas, ensuring appropriate staffing levels to meet operational demands and business objectives.
  • Oversaw stock control processes, including ordering, stock monitoring, inventory management, and maintaining product availability.
  • Managed cash handling procedures, including till reconciliation, banking, and ensuring accurate daily financial records.
  • Trained, mentored, and supervised team members, supporting their development and contributing to improved team performance.
  • Conducted recruitment activities, including shortlisting, interviewing, onboarding, and supporting hiring decisions.
  • Acted as the primary key holder, responsible for opening and closing the premises, maintaining security, and ensuring compliance with company procedures.
  • Resolved customer concerns and operational issues efficiently, maintaining service quality and business continuity.
  • Ensured compliance with company policies, health and safety regulations, and operational standards.

Shop assistant

Movievision
Trowbridge, Wiltshire
04.1988 - 03.1992
  • Delivered excellent customer service by responding to customer enquiries, processing purchases and returns, and creating a positive shopping experience.
  • Accurately handled cash and card transactions, ensuring correct payments, balancing tills.
  • Assisted with stock control activities, including receiving deliveries, replenishing shelves, and ensuring product availability.
  • Worked collaboratively with colleagues to maintain a clean, organised, and welcoming retail environment.
  • Resolved customer queries and concerns professionally, contributing to customer satisfaction.

INDUSTRIAL SEWING MACHINIST

WESTLAND GARMENTS
Trowbridge , Wiltshire
03.1984 - 04.1988
  • Operated industrial sewing machines and manufacturing equipment to ensure safe and efficient production.
  • Sewed high-quality garments for Laura Ashley, adhering to detailed patterns and specifications.
  • Assembled garment components with precision, achieving consistent and accurate finished products.

Education

NVQ Level 3 - Teaching assistant

Trowbridge College
Trowbridge, Wiltshire
01-2007

NVQ Level 2 - Children's car and education

Trowbridge College
Trowbridge, Wiltshire
01-2004

GCSEs - Maths

Clarendon Secondary school
Trowbridge
01-1984

GCSEs - English

Clarendon Secondary school
Trowbridge, Wiltshire
01-1984

GCSEs - Art

Clarendon Secondary school
Trowbridge, Wiltshire
01-1984

GCSEs - Neddlecraft

Clarendon Secondary school
Trowbridge, Wiltshire
01-1984

Skills

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

  • Student Support and Engagement
  • Safeguarding and Welfare Support
  • Strong Administration and Record Keeping
  • Organisation and Time Management
  • Caseload and Workload Management
  • Communication and Interpersonal Skills
  • Relationship Building
  • Multi-Agency Collaboration
  • Coordination of Support Services
  • Assessment and Support Planning
  • Data Management and Digital Systems
  • Report Writing and Documentation
  • Problem Solving and Decision Making
  • Advocacy and Pastoral Support
  • Working Under Pressure
  • Teamwork and Independent Working
  • Inclusive and Person-Centred Practice
  • Confidentiality and Professional Boundaries

Hobbies and interests

  • Spending quality time with family and friends
  • Travel, experiencing different cultures
  • Reading
  • Outdoor activities - Walking, Cycling, Paddle boarding, swimming.
  • Cooking

Volunteer work

Independent Visitor (Volunteer), Wiltshire Council
 

  • Volunteered as an Independent Visitor, providing consistent, positive support and companionship to a young person in care.
  • Built trusting, long-term relationships with young person, offering emotional support and promoting his confidence, wellbeing, and personal development.
  • Participated in recreational and community-based activities, helping young people develop social skills, independence, and positive life experiences.
  • Acted as a positive role model and advocate, ensuring the child's voice, wishes, and feelings were recognised and respected.
  • Maintained professional boundaries and adhered to safeguarding, confidentiality, and child protection procedures at all times.
  • Worked collaboratively with Independent support worker and foster carer to support the needs and best interests of the child.
  • Produced accurate records of visits and activities in line with Wiltshire Council requirements.

Preschool Setup Project - Volunteer

  • Volunteered as part of a team to establish a new preschool, supporting the successful development of the setting from its initial planning stages.
  • Assisted with setting up learning environments and resources to create a safe, engaging, and child-friendly space.
  • Contributed to the development of policies, procedures, and operational processes in line with Early Years requirements.
  • Supported the organisation of equipment, materials, and administrative systems needed for daily operations.
  • Worked collaboratively with staff, volunteers, parents, and the local community to promote the preschool and encourage enrolment.
  • Helped ensure health and safety standards were met, maintaining a safe environment for children and families.
  • Demonstrated initiative, teamwork, and strong organisational skills throughout the project.

Timeline

Stay at Home Mum - Volunteered-set up pre-school

The Willows Pre-school
06.2023 - Current

Teaching Assistant In Primary School

KEEVIL CHURCH OF ENGLAND ACADEMY
10.2007 - 05.2023

NURSERY ASSISTANT

THE WILLOWS PRE-SCHOOL
02.2003 - 10.2007

Stay at Home Mum - Volunteered-set up pre-school

N/A
01.2002 - 02.2003

Deli Assistant

Asda
10.1996 - 01.2002

Shop Manager - Entertainment

Movievision
03.1992 - 10.1995

Shop assistant

Movievision
04.1988 - 03.1992

INDUSTRIAL SEWING MACHINIST

WESTLAND GARMENTS
03.1984 - 04.1988

NVQ Level 3 - Teaching assistant

Trowbridge College

NVQ Level 2 - Children's car and education

Trowbridge College

GCSEs - Maths

Clarendon Secondary school

GCSEs - English

Clarendon Secondary school

GCSEs - Art

Clarendon Secondary school

GCSEs - Neddlecraft

Clarendon Secondary school
Rachael Draper