Summary
Overview
Work history
Education
Skills
Websites
Certification
Affiliations
Working History 2007-2015
References
Timeline
Generic

Rachael Bloomfield

London

Summary

Adaptable and detail-oriented, I bring extensive experience in healthcare operations, laboratory support, and administrative coordination. Currently working as a Biomedical Support Worker, I manage complex sample workflows, troubleshoot analyser issues, and ensure data accuracy across LIMS systems. My background includes leading teams, streamlining processes, and mentoring colleagues to boost performance and efficiency. With strong communication and interpersonal skills, I excel in fast-paced environments and maintain high standards of service and organisation.

Overview

10
10
years of professional experience
9
9
years of post-secondary education
1
1
Certification

Work history

Biomedical Support Worker

St George's University Hospital
London
07.2023 - 05.2025
  • Collecting samples, unpacking and sorting into various priority levels. Sending back samples to their appropriate locations if mis delivered.
  • Dealing confidently with samples that need to dealt with outside of our usual workload, aka time sensitve samples, temperature sensitive samples, highly infectious samples.
  • Booking samples into our online LIMS system (Winpath)
  • Coding from one LIM system to another to make sure patient tests are bought across from other hospitals in our system. Learning test codes for two different systems and double checking all work bought over from these hospitals to make sure all tests requested are on both systems.
  • Loading and unloading samples onto our automate pipetting machine. Capping and trouble shooting these samples at a fast paced rate to keep on top of the workload so it can be passed on to the appropriate benches for testing.
  • Trouble shooting analyser errors that occur regularly to keep the flow of samples processing. Reporting errors to analyser manufacturer ‘Beckman’ to make sure repairs that are needed are booked in asap.
  • Answering the phone to various healthcare professionals and answering any queries they may have. Effectively passing the phone on to colleagues who can more efficiently answer said queries.
  • Using Microsoft teams to communicate effectively with colleagues throughout the laboratory. Filling in a daily activity report so the management know of any issues that arise.
  • Double checking the booking of, and scanning of private patients request forms to keep a tidy paper trail of all private samples received in the lab.
  • General upkeep in the lab. Keeping PPE, analysers and consumables topped up. Keeping work areas tidy and avoiding contamination with use of PPE and keeping work areas clean and tidy.
  • Receiving and sorting stock. Keeping work stations stocked with consumables.
  • Implementing a new bin system that ensures lab waste is disposed off efficiently and effectively.

Associate Practitioner – Cytology Department

NNUH
Norwich
10.2021 - 06.2023
  • Streamlined laboratory sample registration processes, improving accuracy and turnaround time.
  • Led the HPV team in daily maintenance and running of analysers, achieving consistent performance targets and maintaining quality standards.
  • Designed a paperless sample scanning system, boosting workflow efficiency and reducing errors.
  • Acted as a mentor and trainer, fostering a cohesive and high-performing team.
  • The onsite lead and operative for a national HPV surveillance study that monitors cervical cancer elimination efforts.

Biomedical Support Worker

NNUH
Norwich
12.2019 - 10.2021
  • Specialized in sample receiving and HPV testing, maintaining high accuracy and efficiency when entering patient data.
  • Authored the SOP for double opening, enhancing sample authorization timelines.
  • Performed general housekeeping, stock management, and laboratory cleanliness.

British Sign Language Booking Coordinator

Deaf Connexions
Norwich
04.2018 - 11.2019
  • Coordinated interpreter schedules, maintaining seamless service delivery under tight deadlines.
  • Built relationships with clients and professionals, enhancing service satisfaction.
  • Maintained meticulous records, ensuring compliance with data confidentiality standards.

Receptionist and Administrative Support

Norwich Practice Health Centre
Norwich
07.2016 - 11.2019
  • Provided exceptional administrative support in a fast-paced healthcare environment.
  • Demonstrated empathy and understanding in resolving patient queries and concerns.
  • Organized appointments with precision, contributing to clinic operational success.

Sales Executive and Receptionist

Nuffield Health and Wellbeing Gym
09.2015 - 07.2016
  • Consistently exceeded sales targets through personalized customer engagement.
  • Designed and executed outreach programs, boosting membership by 15%.
  • Delivered high-quality tours and account support, building trust with potential members.

Education

BA Honours - Radio Production

University of Westminster
01.2010 - 01.2013

A Levels - Media Studies, English Literature, Geography

Hewett School and Sixth Form
01.2004 - 01.2010

Skills

  • Communication & Interpersonal Skills
  • Team Leadership
  • Excellent administrative skills
  • Laboratory operations
  • Sample processing
  • Healthcare administration
  • Team leadership
  • Workflow optimisation
  • Process improvement
  • Analyser troubleshooting (Beckman)
  • Microsoft Teams communication
  • Problem-solving
  • Stock and inventory management
  • Data confidentiality
  • Time management
  • Multitasking
  • Attention to detail
  • Client service
  • Adaptability

Certification

Level 1 British sign language certificate.


Basic Life Support certificate.

Affiliations

  • Jewellery making
  • Cooking
  • Travelling

Working History 2007-2015

Various hospitality positions including bar supervisor, bar tending and table waiting. 9 years of experience working in demanding environments during busy periods for long hours. 

References

References available upon request.

Timeline

Biomedical Support Worker

St George's University Hospital
07.2023 - 05.2025

Associate Practitioner – Cytology Department

NNUH
10.2021 - 06.2023

Biomedical Support Worker

NNUH
12.2019 - 10.2021

British Sign Language Booking Coordinator

Deaf Connexions
04.2018 - 11.2019

Receptionist and Administrative Support

Norwich Practice Health Centre
07.2016 - 11.2019

Sales Executive and Receptionist

Nuffield Health and Wellbeing Gym
09.2015 - 07.2016

BA Honours - Radio Production

University of Westminster
01.2010 - 01.2013

A Levels - Media Studies, English Literature, Geography

Hewett School and Sixth Form
01.2004 - 01.2010

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Rachael Bloomfield