Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Rachael Birtles

Stoke-on-Trent,Stafford

Summary

Reliable and hardworking, known for exceptional organisational and communication skills, bringing keen ability to manage time and navigate routes effectively. Excels in customer service and problem-solving, ensuring smooth and timely deliveries. Dedicated to making positive impact in work place role.

Overview

31
31
years of professional experience
2
2
years of post-secondary education

Work history

Postwoman

Royal Mail
Burslem, Staffordshire
11.2017 - Current
  • Adhered strictly to privacy regulations for protection of sensitive information.
  • Kept up-to-date records of deliveries, ensuring accurate tracking information.
  • Developed familiarity with assigned area quickly, improving speed and accuracy of deliveries.
  • Handled fragile packages carefully, avoiding any potential damage.
  • Sorted mail efficiently, resulting in timely dispatch.
  • Delivered registered post items by obtaining recipient signatures for proof of receipt.
  • Enhanced customer satisfaction by delivering mail accurately and punctually.
  • Managed daily workload effectively, ensuring all deliveries were completed within allotted timeframes.

Weight Watchers Leader Coach & G4G champ

Weightwatchers
Stoke-on-Trent, Staffordshire
09.2011 - 11.2017
  • Implemented effective coaching strategies to improve performance
  • Addressed issues promptly, fostering a harmonious team environment.
  • Maintained up-to-date knowledge of working systems and how to use them efficiently.
  • Strengthened trust within the team by promoting transparency and openness in communication.
  • Marketing and Pr for the West Midlands
  • Interviewing for positions with in the company

Weight loss consultant

Weight Watchers
Stoke-on-Trent, Staffordshire
05.2010 - 11.2017
  • Developed customised weight loss plans by assessing patient's health needs and dietary habits.
  • Maintained up-to-date records of all client interactions; ensured privacy and confidentiality at all times.
  • Resolved common barriers to successful weight loss with targeted advice and guidance.
  • Assisted in the achievement of weight loss targets.


Horse riding instructor

Poplars Farm Riding School
Meir Heath, Staffordshire
07.1994 - 05.2010
  • Gave private\group lessons to dedicated learners, enhancing their skills greatly.
  • Developed personalised training programmes, improving rider confidence.
  • Addressed individual learner needs with tailored lesson planning.
  • Coordinated riding days for adults and children, creating a fun learning environment.
  • Instructed advanced riders for competitive equestrian events.
  • Managed stable operations efficiently, ensuring smooth running of daily activities.

Education

GCSEs - Maths, Science, Business Studies, D & R, English

Edensor High School
Stafforshire
08.1992 - 07.1994

Skills

  • Goal-Setting facilitation
  • Individual progress monitoring
  • Empathy and understanding
  • Knowledge of the job in hand
  • Importance of the role
  • Delivering on time

Affiliations

  • Dog Walking
  • Horse Riding
  • Gardening at my allotment
  • Watching football
  • Reading
  • Crafts
  • Eating out/socialising

Accomplishments

Weight Watchers role model of the year 2013

Timeline

Postwoman

Royal Mail
11.2017 - Current

Weight Watchers Leader Coach & G4G champ

Weightwatchers
09.2011 - 11.2017

Weight loss consultant

Weight Watchers
05.2010 - 11.2017

Horse riding instructor

Poplars Farm Riding School
07.1994 - 05.2010

GCSEs - Maths, Science, Business Studies, D & R, English

Edensor High School
08.1992 - 07.1994
Rachael Birtles