RABIA RAZA
Isleworth,London
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous monitors premises using advanced security cameras. Successful at professionally handling and resolving conflicts.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Security supervisor
G4S Secure Solutions
London
12.2024 - Current
- Supported operational processes within a prominent QVC Media Centre
- Worked in security control room to continuously monitor CCTV feeds.
- Analysed CCTV to track thefts and compiled incident reports.
- Checked ID cards and documented details in security log.
- Clearly conveyed important messages and key information during handovers to security personnel.
- Effectively organised staff placement per shift with zero error rate.
- Updated staff on changes to internal policies and procedures for continued compliance and standardisation.
- Facilitated smooth handovers between shifts for seamless business operations.
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
- Coordinated staff training for improved service delivery.
- Increased customer satisfaction by resolving issues.
- Audited systems to identify deficiencies and optimise operational speeds.
Data centre security officer
ICTS
Slough
11.2024 - Current
- Ensured comprehensive security measures across Virtus and Amazon data centre operations
- Used initiative and independent judgment within established guidelines to respond appropriately to security situations.
- Upheld strict access controls for ensuring building security.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Eliminated unauthorised access through effective employee and visitor screening.
- Inspected access points for signs of tampering and secured against misuse.
- Identified safety risks by analysing reports and camera footage.
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Kept entrances secure with consistent visitor, personnel and package screening.
- Collaborated with security teams and emergency services to resolve urgent situations.
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
Security officer
Allied Universal
London
06.2024 - Current
- Oversaw protection of high-profile venues like Thames City, Park Hyatt Hotel, Universal Music, JPMorgan, ServiceNow and Angels Court etc.
- Collaborated with senior badging officer at a globally recognised IT company (ServiceNow)
- Worked in security control room to continuously monitor CCTV feeds.
- Ensured smooth traffic flow in the car park by directing vehicles efficiently.
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Upheld strict access controls for ensuring building security.
- Coordinated incoming and outgoing packages and mail to facilitate distribution.
- Prioritised tasks to maintain reliable service throughout peak times.
- Issued visitor and contractor passes and recorded visits on security system.
- Offered knowledgeable, friendly support to in-office guests.
- Assisted with set up of ID card and access permissions following site security practices.
- Located information and records quickly to assist with ad-hoc queries.
- Managed phone calls, resulting in effective communication flow within the company.
- Maintained accurate logs of visitor entries for security purpose.
Security Officer
BARDWOOD SUPPORT SERVICES
London
12.2022 - 01.2024
- Provided security services across family, tribunal, county, and magistrates’ courts under OCS through Bardwood
- Managed facility access by verifying identities and updating visitor logs
- Patrolled indoors and outdoors to deter crime and ensure public safety
- Monitored and operated surveillance systems to ensure secure coverage of court premises and surroundings
- Coordinated emergency responses, provided first aid, and supported evacuations to ensure safety
- Documented all security incidents and daily activities for legal and administrative purposes
- Maintained order within court facilities and managed crowd control
- Facilitated seamless communication with law enforcement and court officials
- Performed regular inspections of security and safety equipment to maintain compliance with safety regulations
- Resolved disputes on premises using conflict resolution skills
- Implemented security practices respecting legal and privacy requirements
- Provided security services in leading UK courts, including family, tribunal, county and magistrate courts
Customer Service Assistant
SAM99 ONE POUND RETAIL STORE
London
08.2022 - 12.2022
- Provided tailored assistance to customers, offering solutions and product recommendations
- Consistently surpassed sales goals through strategic product promotion and cross-selling
- Reconciled daily cash drawers and processed varied payment methods
- Enhanced store presentation through effective shelf restocking and display arrangement
- Managed inventory levels and conducted regular stock checks
- Maintained thorough knowledge of product features and benefits to assist customers
- Maintained store organisation and safety by executing cleaning and reporting tasks
- Worked collaboratively with colleagues to meet store targets and support daily operational tasks
- Monitored adherence to security procedures and regulatory compliance within company guidelines
- Handled customer complaints effectively while consulting management as needed
Education
Msc - International Management and Business Development
Glasgow Caledonian University
Bachelor of Computer Science - BSCS
University of Management and Technology
Skills
- Leadership effectiveness
- Problem Solving
- Team Management
- Technical Communication
- Understanding of legislation
- X-Ray screening competency
- Confidentiality maintenance
- Resilience under pressure
- Ability to follow procedures
- Metal detection equipment use
- Conflict de-escalation
- Strategic planning
- Access Control
- Emergency procedures
- Business acumen
- Database management
- Theft prevention
- Radio operation
- Incident reporting accuracy
- Observant and focused
- Incident reports
- Site inductions and training
- Public speaking
- Ethical decision making
- Adaptive to change
- Control room operations
- Stress management
- Performance reviews
- Professionalism display
- Vigilance maintenance
- Emotional intelligence
- Negotiation and Conflict Resolution
- MS office
- Emergency Response
- Multitasking
- Communication skills
- Security Leadership and Oversight
- Web Development Expertise
- Graphic Design and Editing
- Vehicle inspection techniques
- Biometric systems operation
- Active listening
- Patrolling expertise
- Positive attitude
- People evacuation procedures
- Computer literacy
- Situational awareness
Languages
English
Fluent
Urdu
Native
Punjabi
Intermediate
References
References available upon request.
Timeline
Security supervisor
G4S Secure Solutions
12.2024 - Current
Data centre security officer
ICTS
11.2024 - Current
Security officer
Allied Universal
06.2024 - Current
Security Officer
BARDWOOD SUPPORT SERVICES
12.2022 - 01.2024
Customer Service Assistant
SAM99 ONE POUND RETAIL STORE
08.2022 - 12.2022
Bachelor of Computer Science - BSCS
University of Management and Technology
Msc - International Management and Business Development
Glasgow Caledonian University
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