Rabia Farooq
swindon
Summary
Dynamic Operations Manager with strengths in fostering educational excellence. Oversees daily operations to enhance student engagement and learning outcomes. Cultivates a high-performing team of tutors to align with the centre's educational objectives.
Overview
15
15
years of professional experience
Work History
Operations Manager
MRS PRIVATE TUTOR
01.2023 - Current
- Managed staff to streamline operations and align efforts with educational goals.
- Recruit, onboard, and manage a team of skilled tutors aligned with the centre's educational objectives.
- Oversaw day-to-day operations, fostering a high-quality learning environment for students.
- Collaborate with tutors to continuously improve teaching methodologies, curriculum relevance, and student engagement.
- Coordinated and scheduled tutoring sessions to align with student needs and tutor availability, maximising engagement.
Data Quality Coordinator
Royal Berkshire Hospital
03.2022 - 12.2022
- Analysed sensitive data for accuracy and relevance.
- Encoded patient information into FirstNet system, ensuring data integrity and compliance.
- Recorded and managed confidential data, safeguarding patient privacy and maintaining trust.
- Collaborated with doctors to address sensitivity of patient cases, enhancing communication and care quality.
Manager Hr & Payroll
Fi Communications
12.2018 - 11.2021
- Monitored new hire status and approval requests, streamlining onboarding process for efficient integration of new employees.
- Arrange induction modules for new starters and assist in coordinating training;
- Monitored service level agreements, ensuring compliance with company standards to maintain quality of HR services.
- Streamlining service level agreements and looking for opportunities to reduce costs by bringing services in-house.
- Ensure all HR data and systems are accurate and up to date;
- Reviewed letters and documents for formal hearings, providing feedback to enhance line manager preparedness.
Assistant Hr Manager
Endokare
01.2012 - 12.2018
- Assisted HR in recruitment process by vetting candidates, conducting interviews, and issuing employment contracts
- Processing payroll and assisting with the documentation of employee compensation and benefits
- Compiled and maintained employee records in paper, digital, and electronic formats, including holiday and sickness leave
- Entered employee data into secure databases to ensure accurate record-keeping. into computer databases
- Supported internal and external HR inquiries and requests
- Supporting HR-related training programs, workshops and seminars
Education
Level 5 - Business and Management
Qualifi
01-2023
Level 4 - Business and Management
Qualifi
London, ENG01-2022
High School Diploma -
Continental Academy
Dubai UAE01-2010
Federal Board Metric -
Pakistan Education Academy
Dubai UAE01-2008
Skills
- Data analysis
- Operational efficiency
- Process optimisation
- Performance monitoring
- Client engagement
- Team leadership
- Performance monitoring
Personal Information
Available: Immediately
Languages
English
Advanced
C1
Urdu
Advanced
C1
Hindi
Upper Intermediate
B2
Interests
- Swimming
- Watching Sports
- Flying
Timeline
Operations Manager
MRS PRIVATE TUTOR
01.2023 - Current
Data Quality Coordinator
Royal Berkshire Hospital
03.2022 - 12.2022
Manager Hr & Payroll
Fi Communications
12.2018 - 11.2021
Assistant Hr Manager
Endokare
01.2012 - 12.2018
Level 5 - Business and Management
Qualifi
Level 4 - Business and Management
Qualifi
High School Diploma -
Continental Academy
Federal Board Metric -
Pakistan Education Academy