Rabia Butt
Oxford,ENG
Summary
Dedicated professional with expertise in team training, time management, and customer service management. Proven track record in enhancing customer satisfaction and ensuring health and safety compliance. Strong skills in student engagement and team collaboration, aiming to leverage these competencies to drive organisational success.
Overview
11
11
years of professional experience
2012
2012
years of post-secondary education
Work history
Science Instructor
Bright sparks science
Abingdon, Oxfordshire
2024.12 - Current
- Developed specific health and safety protocols focusing on risk assessment, emergency procedures, and staff training to ensure a secure learning environment for students.
- Utilised interactive teaching methodologies and diverse educational resources to foster student engagement and alignment with curriculum standards.
- Made classrooms safe environments for students to comfortably ask questions and voice concerns.
- Followed health and safety procedures to keep students safe.
- Carried out day-to-day duties accurately and efficiently.
- Fostered student engagement by implementing interactive science experiments.
- Promoted safe lab practices during science experiments.
Teacher Assistant
Kumon Centre
Oxford, Oxfordshire
2015.01 - 2026.02
- Evaluate students' homework and classwork to facilitate learning and enhance academic performance.
- Set up classrooms to facilitate engaging and effective learning experiences.
- Cultivated strong communication with students to foster an inclusive learning environment.
- Record and report student progress to support educational growth and achievement.
- Coordinate educational sessions with focus groups and individual learners. Facilitate strategic learning plans to enhance student outcomes. Lead small group workshops to improve student engagement and understanding.
Sales Assistant
Next
Oxford, Oxfordshire
2017.11 - 2024.11
- 7 Years of experience.
- Responded to customer inquiries and resolved issues promptly, ensuring satisfaction and loyalty.
- Enhanced customer engagement by offering product knowledge and advice.
- Maintained a positive and welcoming environment to enhance customer experience consistently.
- Trained new staff on customer service protocols and best practices to uphold standards.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Education
Bachelor - Accounting and Business Management
Punjab university
Lahore, PakistanSkills
- Effective time management
- Client satisfaction
- Customer service leadership
- Health and safety compliance
- Learner participation
- Collaboration skills
LANGUAGES
English: Fluent
urdu: Fluent
Affiliations
- badminton, Running, reading,
Timeline
Science Instructor
Bright sparks science
2024.12 - Current
Sales Assistant
Next
2017.11 - 2024.11
Teacher Assistant
Kumon Centre
2015.01 - 2026.02
Bachelor - Accounting and Business Management
Punjab university