Rabel Ahmed
Hayes,Hillingdon
Summary
Analytical and motivated individual with a keen desire to gain work experience and learn from the business analysis team. Knowledgeable about data modelling practices and performing company-wide research projects. Seeking to launch a career with a company offering opportunities for professional development.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
System Integration Analyst
EV Cargo
08.2023 - Current
- Experience working with the following technologies: Windows Server, SQL, Talend, Sequoia, Cargowise, FileZilla, XML
- Analysed and resolved application and interface problems impacting performance, function or usability.
- Produced coding and design solutions to create stable, well-performing applications.
- Coded technical instructions and specifications for Cargowise Integration.
- Offered ongoing technical support to clients and end-users to improve system stability.
- Strong experience with data architecture and application architecture
System Support Analyst
EV Cargo Global Forwarding
London
09.2022 - 07.2023
- Supporting new enterprise resource planning system (Cargowise), where necessary, new software solutions being developed as well as implemented
- Produce written documentation to support my work, report my findings and present to internal/external stakeholders when necessary
- Supporting multiple projects such as onboarding offices, providing instructions and training staff whilst working on deadlines
- Communicate the benefits of my recommendations across departments and help to address any uncertainty and concerns
- Supporting the business when deploying recommended changes, including helping to resolve any issues as well as attending regular internal/external meetings to provide updates on the progress of tasks.
Business Process Analyst
Bollore Logistics
London
01.2022 - 07.2022
- Conducted root cause analysis to formulate countermeasures to business mistakes and improve operations
- Diminished project gaps, ensuring smooth inventory workflow while reducing task duplication
- Improved process automation end-user knowledge, producing documentation on protocols, system modifications and programming flows
- Cooperated with project partners to develop system analysis and new system design based on client specifications
- Collected, tracked, and evaluated current business and market trend data
- Delivered software solutions consistent with a product roadmap, release plan milestones, and key performance indicators
- Boosted company efficiency and customer satisfaction by eliminating inefficient processes
- Developed performance measurement frameworks - KPIs, goals, user needs, and benefits which serve as a yardstick for analyzing the performance of services and products
- Regularly monitor business performance and generate performance reports for management.
Invoicing Clerk
Lidl GB
Wimbledon
01.2019 - 02.2019
- Provided deskside support of Windows 7, Microsoft office suite and otherbusiness applications such as SAP
- Invoice all receivables
- Performed month-end procedures Provided financial reports formanagement
- Ensuring that all customer's sales orders are processed and sent to thelogistics team in the timeframe given for timely delivery
- Preparation of credit notes on a timely basis as soon as Goods Returned
- Notes are brought from the market.
Accounts Assistant
Millwood AccountingHybrid - WFH
11.2018 - 01.2019
- Preparing financial documents such as invoices, bills, and accountspayable and receivable
- Completing purchase orders
- Completing financial reports on a regular basis and providinginformation to the finance team
- Assisting with budgets
- Completing bank reconciliations
- Entering financial information into appropriate software programs
- Managing company ledgers
- Processing business expenses.
Education
Certificate SQLCodecadamey. -
codecademy.com
06.2023 - 08.2023
Diploma of HE - Health and Human Science
Richmond upon Thames College
NVQ Level 2 - AAT Level 2: Accounting and Business
Uxbridge College
09.2014 - 07.2015
GCSEs - GCSE
Bredero Beroeps College
09.2009 - 07.2013
Skills
- Administration, Team Management, Client Relationship Management, IT
- Tools, Strong Communication, In-depth Analysis, Troubleshooting & Repair
- System Testing & Integration, SQL, XML, Talend, Filezilla, FTP, SFTP
Additional Information
- DETAILS Work PermitDutch Passport (Indefinite Leave to Remain in the UK)
Languages
English
Fluent
Dutch
Native
Urdu
Native
Punjabi
Native
Timeline
System Integration Analyst
EV Cargo
08.2023 - Current
Certificate SQLCodecadamey. -
codecademy.com
06.2023 - 08.2023
System Support Analyst
EV Cargo Global Forwarding
09.2022 - 07.2023
Business Process Analyst
Bollore Logistics
01.2022 - 07.2022
Invoicing Clerk
Lidl GB
01.2019 - 02.2019
Accounts Assistant
Millwood AccountingHybrid - WFH
11.2018 - 01.2019
NVQ Level 2 - AAT Level 2: Accounting and Business
Uxbridge College
09.2014 - 07.2015
GCSEs - GCSE
Bredero Beroeps College
09.2009 - 07.2013
Diploma of HE - Health and Human Science
Richmond upon Thames College
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