Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Rabbia Khalid

Manchester,united kingdom

Summary

A skilled professional with expertise in customer satisfaction enhancement and retail technology use, demonstrating proficiency in store cleanliness maintenance and communication excellence. Adept at anticipating customer needs and handling difficult situations, with a strong background in money handling and point of sale operations. Possesses advanced facial techniques, including non-surgical face lifts and skin rejuvenation, complemented by cosmetic product knowledge. Experienced in fat freezing procedures, laser hair removal, and pain assessment within healthcare settings. Utilises medical software effectively to provide professional consultations, aiming to set strategic goals for continued growth in the healthcare industry.

Overview

4
4
years of professional experience

Work history

Retail assistant

phone doctor
Manchester, Manchester
04.2025 - Current
  • Supported team members for improved operational efficiency.
  • Manage over 50 customers calls per day
  • Provided coverage during peak times to manage customer flow effectively.
  • Assisted in stock replenishment to maintain store appearance.
  • Ensured visual merchandising standards with regular display updates.
  • Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
  • Handled transactions, maintaining accurate till records.

Sales assistant

S Style birmingham
Birmingham, Birmingham
02.2025 - 04.2025
  • Assisted customers with product selection for optimal satisfaction.
  • Built strong relationships with regular customers for repeat business.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Improved customer service by efficiently handling queries and complaints.
  • Managed till operations smoothly, reducing waiting time for customers.

Receptionist

Hotel One
Rahim yar khan , pakistan
11.2024 - 01.2025
  • Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.

Consultant physiotherapist

Ahmed surgical hospital
Rahim yar khan , Pakistan
09.2022 - 09.2024
  • Managed complex caseloads whilst ensuring high-quality care was consistently provided.
  • Promoted wellness and prevention by advising clients on good posture habits and stretching exercises.
  • Optimised pain management techniques, providing relief for chronic conditions.
  • Maintained up-to-date knowledge on physiotherapy practices through continuous professional development activities.
  • Developed comprehensive treatment plans for improved patient mobility.
  • Educated patients on post-treatment care, reducing risk of injury recurrence.
  • Facilitated group therapy sessions which resulted in increased peer support amongst patients.

Aesthetic practitioner

Skin clinic and transplant centre
Rahim yar khan , Pakistan
09.2021 - 09.2022
  • Assisted in the marketing of clinic services via social media platforms, boosted awareness of available treatments.
  • Demonstrated outstanding communication skills in explaining complex procedures to clients.
  • Managed bookings and appointments effectively to maximise clinic efficiency.
  • Advised clients on post-treatment care to enhance results from procedures.
  • Achieved client satisfaction by providing customised facial aesthetic treatments.
  • Provided laser hair removal treatments for smoother, hair-free skin.
  • Conducted skin analyses, provided expert skincare advice.
  • Delivered chemical peels, improved overall complexion and skin health.
  • Implemented new techniques learnt from training seminars, enhanced effectiveness of treatments offered.
  • Administered anti-ageing treatments to improve skin texture and tone.

Education

Master of Science - public health

University of Wolverhampton
Wolverhampton
01.2025 -

Bachelor of Science - physiotherapy

Govt college university fsd
Pakistan
11.2016 - 11.2021

A-Levels - medical

Punjab college RYK
Pakistan
02.2013 - 02.2016

GCSEs - science

Govt high secondary school RYK
Pakistan
03.2011 - 03.2013

Skills


  • Communication excellence
  • Customer needs anticipation
  • Handling difficult customers
  • Data entry proficiency
  • Point of sale operation
  • Aesthetic sensibility
  • Non-Surgical face lifts capability
  • Advanced facial techniques
  • Cosmetic product knowledge
  • Fat freezing procedure knowledge
  • Laser hair removal knowledge
  • Goal-Setting strategy
  • Professionalism in healthcare
  • Medical consultation
  • Use of medical software

Affiliations

  • book reading
  • badminton
  • painting

Accomplishments

Academic Merit Award :- Laptop and Solar Panel Grant

Honoured by the government for exceptional performance in matriculation and intermediate (2013 an d 2015)

Timeline

Retail assistant

phone doctor
04.2025 - Current

Sales assistant

S Style birmingham
02.2025 - 04.2025

Master of Science - public health

University of Wolverhampton
01.2025 -

Receptionist

Hotel One
11.2024 - 01.2025

Consultant physiotherapist

Ahmed surgical hospital
09.2022 - 09.2024

Aesthetic practitioner

Skin clinic and transplant centre
09.2021 - 09.2022

Bachelor of Science - physiotherapy

Govt college university fsd
11.2016 - 11.2021

A-Levels - medical

Punjab college RYK
02.2013 - 02.2016

GCSEs - science

Govt high secondary school RYK
03.2011 - 03.2013

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Rabbia Khalid