R. SANTHOSH KUMAR
Chennai
Summary
Results-driven sales professional with 8+ years of experience in managing sales teams, closing high-value deals, and driving business growth across diverse industries. Proven ability to lead teams, strategize customer outreach, and exceed targets in high-pressure environments.
Overview
10
10
years of professional experience
Work history
Team Manager
Y-Axis Pvt Ltd
Chennai
2021.10 - 2025.06
- Led sales team focused on immigration consulting services; consistently exceeded monthly closure targets.
- Trained and mentored new hires, improving team performance by 20%.
- Acted as escalation point for client issues, increasing satisfaction and retention.
- Developed and executed retention programs, reducing attrition by 25%.
Team Leader / Manager
Just Dial Ltd
Chennai
2019.07 - 2021.09
- Managed inbound/outbound sales teams; improved conversion rates through personalized pitch strategies.
- Delivered client-centric solutions that increased business sign-ups and cross-selling opportunities.
- Conducted regular training to upskill staff and drive individual accountability.
Telemarketing Executive
Just Dial Ltd
Chennai
2016.11 - 2019.06
- Consistently ranked among top sales performers.
- Oversaw B2B sales for bundled telecom and security solutions.
Sales Executive
Microsense Pvt Ltd
Chennai
2015.12 - 2016.09
- Executed direct sales to enterprise clients, focusing on telecom infrastructure.
Education
B.E. - Electrical & Electronics Engineering
Mahendra College of Engineering
Skills
- Sales Strategy
- Client Conversion
- Team Leadership
- CRM Tools
- Microsoft Office
- Communication
- Client relationship management
- Employee training
- Performance metrics
- Market research
- Time management
- Supply negotiation
- Sales strategy
Accomplishments
- Completed certified soft skills & motivational training
- Led high-performing teams with record client retention
Timeline
Team Manager
Y-Axis Pvt Ltd
2021.10 - 2025.06
Team Leader / Manager
Just Dial Ltd
2019.07 - 2021.09
Telemarketing Executive
Just Dial Ltd
2016.11 - 2019.06
Sales Executive
Microsense Pvt Ltd
2015.12 - 2016.09
B.E. - Electrical & Electronics Engineering
Mahendra College of Engineering