Qurat ul Ain
Birmingham,West Midlands
Summary
Motivated and Adaptable Individual with hands-on experience in diverse roles, including Human Resources, Store Management, and Customer Service. Skilled in managing recruitment processes, employee relations, and administrative tasks in HR, as well as overseeing inventory management, stock control, and retail operations. Known for strong communication, organisational skills, and the ability to thrive in fast-paced environments. Eager to bring a versatile skill set and a strong work ethic to contribute to the success of the team and company.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Cashier
Al Halal Super store
Birmingham, west midland
01.2025 - 02.2025
- Operating cash registers and processing customer payments
- Handling cash, credit/debit cards, and digital payment methods
- Monitoring prices and reporting discrepancies in product pricing
- Informing customers about ongoing discounts and loyalty programs
- Assisting with stock replenishment and keeping checkout area well-stocked
- Assisting with opening and closing procedures
- Scanning and bagging items efficiently and carefully
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Managed queue effectively during peak hours for seamless checkout process.
Assistant HR Manager
CHEF INTERNATIONAL
Islamabad, Pakistan
09.2020 - 10.2024
- Company Overview: Comprehensive Health & Education Forum
- Maximized Team knowledge and productivity by training, monitoring, and directing employees in the application of best practices and regulatory protocols
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and hiring processes to identify qualified candidates
- Record keeping of personnel and interviewers in the HRIS ERP system
- Created and implemented forward-thinking initiatives to improve employee engagement
- Managed medicals, insurance, entertainment, and travel allowances
- Facilitated on- boarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillsets
- Organised and led staff orientation programs and training to promote collaboration
- Monitored and handled employee claims involving performance-based and harassment incidents
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Restaurant team member
Cheezious
Islamabad, Pakistan
02.2018 - 03.2020
- Greeted customers and took accurate orders with a friendly attitude.
- Prepared food items according to company recipes and quality standards.
- Maintained cleanliness and hygiene in workstations and dining areas.
- Handled customer inquiries and resolved complaints professionally.
- Assisted in restocking supplies and keeping the kitchen organized.
- Operated POS system to process cash and card transactions efficiently
Education
Master of Business Administration - Human resource management
Iqra university
01.2018 - 08.2019
Bachelor of Business Administration - Human resource management
Iqra university
09.2013 - 05.2017
Intermediate in Computer Science - Science
Islamabad Model College for Girls I-8/3
Islamabad,Pakistan 09.2011 - 06.2013
Matriculation - Science
F.G Model Higher Secondary School for Girls I-9/1
Islamabad, Pakistan 03.2009 - 05.2011
Skills
- Personnel recruitment
- File and records management
- Microsoft Office proficiency
- Training and mentoring
- Teamwork and collaboration
- Payroll management
- Communication
- Decision Making
- Customer Service
- Time management
- Problem-solving abilities
- Food Preparation & Safety
- Sales & Product Knowledge
- Ability to work under pressure in fast-paced environment
- Stock & Merchandising Skills
- Performance Management
- Invoice processing
Certification
- Digital Marketing, Ministry of Information Technology & Telecom, 07/01/23
- Freelancing, Ministry of Information Technology & Telecom
Additional Information
Worked as volunteer for multiple social networks such as Food distribution during Ramadan.,
COVID-Food distribution and general awareness session for women and children in towns/villages.,
Training on COVID-19 health and safety protocols.,
Participation on GO-GREEN Pakistan TREE Plantation Programs.
Languages
Urdu
English
Custom
- Travel
- Volunteering
- Sports
Timeline
Cashier
Al Halal Super store
01.2025 - 02.2025
Assistant HR Manager
CHEF INTERNATIONAL
09.2020 - 10.2024
Restaurant team member
Cheezious
02.2018 - 03.2020
Master of Business Administration - Human resource management
Iqra university
01.2018 - 08.2019
Bachelor of Business Administration - Human resource management
Iqra university
09.2013 - 05.2017
Intermediate in Computer Science - Science
Islamabad Model College for Girls I-8/3
09.2011 - 06.2013
Matriculation - Science
F.G Model Higher Secondary School for Girls I-9/1
03.2009 - 05.2011
Similar Profiles
Muhammad Bilal SharifMuhammad Bilal Sharif
Cashier at Al Madina Super Store MianwaliCashier at Al Madina Super Store Mianwali
JABED HOSSAINJABED HOSSAIN
Shift Manager at Liberty Super Market & Halal MeatShift Manager at Liberty Super Market & Halal Meat
Omar YounesOmar Younes
Cashier at al madina halal meat and daliCashier at al madina halal meat and dali