Compassionate Mental Health Worker with experience in providing emotional support to individuals facing mental health challenges. Skilled in building deep connections and fostering a safe environment for open communication. Versatile and adaptable, with a strong ability to work with diverse populations. Highly organised and detail-oriented, proficient in managing electronic health records and documentation to ensure effective patient care.
Overview
1
1
Language
9
9
years of professional experience
Work History
Nursing Assistant (BANK)
Staffing Solutions
ST NICHOLAS HOSPITAL, GOSFORTH, NEWCASTLE UPON TYNE
09.2023 - Current
Supported patients with personal hygiene, daily living activities, and mobility to promote dignity and independence.
Facilitated recovery for patients facing severe mental health challenges through focused observation and safety measures.
Provide close support and observation for patients with particularly complex or high-risk presentations.
Build supportive, respectful relationships with patients and provide reassurance during periods of anxiety, distress, or low mood.
Monitor patients' behaviour, mood, and presentation, and report significant changes to registered nurses.
Recognise signs of increasing distress or agitation and use appropriate communication and de-escalation techniques.
Maintain a safe environment and follow procedures relating to risk, safeguarding, falls, self-harm, aggression, and other potential risks.
Listen to patients and communicate relevant information clearly to nurses and the wider multidisciplinary team.
Record observations, care provided, patient behaviour, and other relevant information accurately.
Encourage patients to participate in therapeutic activities, social interaction, exercise, and structured routines.
Assist with recreational, occupational, and therapeutic activities designed to promote wellbeing and recovery.
Support patients with meals and drinks and monitor intake when required.
Work alongside nurses, doctors, occupational therapists, psychologists, social workers, and other professionals.
Identify and report concerns about abuse, neglect, exploitation, or a patient's vulnerability.
Maintain confidentiality, dignity, privacy, and appropriate boundaries with patients at all times.
Support people with conditions such as dementia, depression, or other age-related mental health needs.
Support patients in community settings and help them maintain independence and engagement with services.
Enabled patients to enhance quality of life by developing daily living skills and fostering independence.
Support patients within secure settings while maintaining safety, therapeutic relationships, and professional boundaries.
Nursing Assistant
CNTW, NHS Foundation Trust
MORPETH, Northumberland
07.2023 - Current
Provided high-quality patient care, including washing, dressing, and assisting with personal hygiene to maintain dignity.
Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
Measured blood pressure, pulse rate, and oxygen level during physical assessments.
Assisted patients with mobility issues, using hoists and support techniques to prevent injuries.
Conducted regular checks on patients during night shifts to ensure safety and respond to needs promptly.
Completed regular checks on patient vitals, condition and recovery.
Delivered compassionate end-of-life care, offering emotional support to both patients and their families.
Administered CPR following Basic Life Support for Health Care Provider during emergency cases to help patients encountering cardiac arrest.
Observed patient behaviour closely to identify any changes in health status. closely to determine health changes, reporting concerns immediately.
Maintained accurate patient records, documenting care given and observations made for healthcare team reference.
Facilitated communication between patients and healthcare professionals to improve care coordination.
Liaised with nurses and doctors to discuss plans of care for patients.
Prepared and served meals, paying careful attention to dietary requirements and preferences.
Replaced bed linen regularly to ensure cleanliness and comfort for patients. and washed patient clothes regularly, maintaining proper hygiene standards.
Positioned and transported patients in wheelchairs or on movable beds.
HEALTH CARE ASSISTANT
PRIMARY CARE RECRUITMENT LTD
Newcastle upon Tyne
11.2021 - 04.2023
Provided direct care to patients by assisting with daily activities, including personal hygiene, dressing, grooming, feeding, and toileting.
Administered medications to patients according to healthcare professionals' prescriptions.
Monitoring patient health: Assists in monitoring patients' vital signs, observing their behaviour and reporting any changes or concerns to the appropriate healthcare professional.
Assisting with mobility: helping patients with mobility issues to move around, such as getting in and out of bed, walking, or using a wheelchair and to access other basic life services.
Assisting with nutrition: focused on patients' nutritional pattern with eating and drinking, such as preparing and serving meals and feeding patients who cannot feed themselves.
Maintained a safe environment for patients and staff by monitoring for potential hazards and reporting concerns to the appropriate person.
Maintained accurate and up-to-date patient records, including medical histories, progress notes, and other documentation.
Supported and educated patients' families in understanding conditions and strategies for providing effective home care.
Participated in treatment planning meetings with healthcare professionals, including psychiatrists, psychologists, and social workers.
Assisted in organizing and supervising group or individual therapy sessions, leading activities while providing emotional support to participants.
Provided comprehensive health care and mental health services to patients in various settings.
Administrative Officer
Orchard Villa Guest House
Ibadan, Oyo
01.2019 - 08.2021
Managing the hotel's budget, including financial planning, forecasting, and reporting.
Developing and implementing policies and procedures to improve the efficiency and effectiveness of hotel operations.
Oversaw daily hotel operations, managing staff, maintaining facilities, and ensuring positive guest experiences.
Recruiting, training, and supervising staff members, including front desk clerks, housekeeping staff, and maintenance workers.
Ensuring that all staff members are properly trained and understand their duties and responsibilities.
Coordinating with other departments within the hotel, including marketing, sales, and food and beverage, to ensure that all aspects of the hotel are operating smoothly.
Ensuring that the hotel complies with all relevant regulations and laws, including health and safety regulations, employment laws, and tax regulations.
Maintaining accurate records of financial transactions, inventory, and other important data.
Resolved customer complaints and issues, including managing refunds and room changes, to enhance overall guest satisfaction.
Developed and maintained relationships with vendors and suppliers to secure resources for effective hotel operations.
Provided exceptional hotel services to enhance guest satisfaction.
Teaching and delivering lessons: deliver lessons to students, using a variety of instructional methods and strategies to promote student engagement and understanding.
Developed lesson plans aligned with curriculum, prepared instructional materials, selected appropriate resources, and created engaging lessons that addressed diverse student needs.
Assessed and evaluated student progress, provided feedback to students and parents, graded assignments, quizzes, tests, and other assessments, and tracked attendance and participation.
Maintained a positive and productive classroom environment, managed student behaviour, and addressed disciplinary issues as they arose.
Communicated regularly with parents and colleagues to share insights on student progress, discuss concerns, and collaborate on strategies to enhance student learning.
Promoted student well-being by providing emotional support, addressing mental health concerns, and collaborating with support staff, including counsellors and social workers, to create a supportive learning environment.
Stayed up to date on the latest teaching strategies and trends by participating in professional development opportunities, attending conferences, and collaborating with colleagues.
Facilitated administrative duties, maintained student records, completed required paperwork, and attended staff meetings and parent-teacher conferences.
Completed educational qualifications to enhance teaching expertise.
Education
Msc. - International Management (Digital Business)
Teesside University
UK
09-2026
B.Ed. - Adult Education/Economics
University of Ibadan
Nigeria
01-2015
National Certificate in Education - History/Economics
Oyo State College of Education
Nigeria
01-2009
O'level - Arts
Islamic Comprehensive High School
Nigeria
01-2006
Skills
Vital signs monitoring
CPR certification
Basic life support
Confidentiality compliance
Record-keeping
Food Hygiene
Infection control awareness
Personal hygiene promotion
Time-management
Communication skills
Active listening
Teamwork and collaboration
Empathy skills
Computer literate
Languages
Afrikaans
Advanced
C1
Custom
Training & Qualifications
Mental Health Awareness
Mental Health First Aid
Safeguarding Adults
Positive Behaviour Support (PBS)
De-escalation and Conflict Management
Suicide and Self-Harm Awareness
Trauma-Informed Care
Learning Disability Awareness
Autism Awareness
Person-Centred Care
Risk Assessment and Risk Management
Care and Support Planning
Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS)