QUAY VOONG
County Court Bailiff
GLOUCESTER,GLOUCESTERSHIRE
Summary
I am a highly motivated and flexible professional individual with a strong ability to work independently or as part of a team. I have worked a total of 20 years in the Civil Service, 12 years as a front line Police officer, and 8 years as County Court Bailiff. I have valuable skills and experiences that I have learned which I can demonstrate and share to a new hard working team that is willing to explore new challenges.
Highly confident and composed while dealing under pressure, with extensive experience in conflict management and dynamic risk assessment. Possesses excellent written and verbal communication skills, along with knowledge of Criminal and Civil law. Skilled negotiator and problem solver, physically fit with training in self-defence and restraint techniques. Emotionally resilient, and committed to maintaining professionalism in all situations.
Overview
22
22
years of professional experience
Work history
COUNTY COURT BAILIFF
HMCTS
Cheltenham, Gloucestershire
09.2017 - Current
- Executing Possession Court Warrants for property evictions and Warrants of Control for debt related matters.
- Serving highly personal sensitive Court documents and complying with GDPR laws.
- Engaging and supporting a diverse community, showing empathy with their their specific needs and circumstances in sensitive situations.
- Building a bridge and trust between HMCTS and the public.
- Risk assessing Court Orders and Warrants by liaising with external agencies to ensure the safety of our colleagues, the public and the defendant.
- Dynamically risk assessing each case and engaging with the Police to ensure the appropriate and desired outcome is achieved.
- Inputting accurate data and submitting reports on incidents of interest.
- Conveying prisoners to Court and attending in court when required.
- General administrative duties
- Completing related paperwork and accurately receipting monies received.
POLICE OFFICER
Gloucestershire Constabulary
Gloucester, Gloucestershire
03.2004 - 07.2016
- Upheld high ethical standards and building public trust to the local community.
- Adhered strictly to legal regulations whilst conducting duties, ensuring professionalism.
- Ensured victim care and support throughout investigation processes.
- Conducted thorough investigations into reported crimes, resulting in successful resolution.
- Exercised discretion and judgment when applying laws, resulting in fair and balanced outcomes and appropriate sanction or dismissal.
- Coordinated with social services agencies to assist vulnerable individuals.
- Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly escalated situations.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies and GDPR.
- Arrested and transported suspects to police stations or holding cells. Interviewing and statement taking of victims, suspects, witnesses and informants. Strategic interview on detainees and defendants.
- Acquired and served warrants for arrests, searches or other purposes.
- Attended emergencies quickly, remaining calm and professional under pressure.
- Prepared crime reports and case files, delivering documentation to the Crown Prosecution Service (CPS).
Education
2 Grade C A-Levels -
St Peters High School and Sixth Form Centre
Gloucester, Gloucestershire5 GCSE including Maths and English -
Crypt Grammar School
Gloucester, Gloucestershire 04.2001 - /1996
Skills
- Hardworking, flexible motivated individual that can work alone or as a team
- Highly confident with the ability to work under pressure and in difficult situations
- Experience with conflict management and applying dynamic risk assessment
- Ability to think logically, applying common sense and making sound, balanced judgements
- Emotionally resilient and able to maintain professionalism
- Excellent written and verbal communication skills
- Knowledge of Criminal and Civil law
- Excellent negotiator and problem solving skills
- Physical healthy and fit, trained in self-defence and restraint techniques
- Ability to speak Cantonese as a second language
Timeline
COUNTY COURT BAILIFF
HMCTS
09.2017 - Current
POLICE OFFICER
Gloucestershire Constabulary
03.2004 - 07.2016
5 GCSE including Maths and English -
Crypt Grammar School
04.2001 - /1996
2 Grade C A-Levels -
St Peters High School and Sixth Form Centre