Qiyun Zheng
London
Summary
Customer-focused and passionate about cinema, with front-of-house, and screening-event experience across cinemas and film organisations. Confident engaging audiences, supporting smooth screenings, and helping connect films with viewers.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Film Programming Volunteer
Green Light Screening
London
05.2025 - 05.2025
- Welcomed audiences, shared programme details, managed seating, enquiries, and event flow to ensure a smooth, positive screening experience.
- Coordinated with filmmakers and hosted Q&As, while collecting audience feedback and creating promotional and press materials to support engagement and visibility.
Cinema Host (Part-time)
Emperor Cinemas (Beijing, China)
03.2025 - 04.2025
- Delivered front-of-house service: sold tickets, welcomed guests, and assisted with showtimes, seating, and accessibility enquiries.
- Managed box office and daily operations professionally, coordinating schedules and showtimes to ensure smooth screenings.
- Supported projection and programming teams, ingesting DCPs, checking playback, and maintaining a positive visitor experience throughout the cinema.
Retail volunteer
Oxfam
London
12.2023 - 01.2024
- Delivered warm, personalised service by welcoming shoppers, answering questions, and helping them find vintage pieces suited to their style.
- Helped receive, sort, and price donated items (clothing, homeware, books) in line with shop standards. Assisted customers on the shop floor—welcoming visitors, answering questions, and maintaining a friendly, inclusive atmosphere.
- Contributed to visual merchandising by arranging displays and replenishing racks to reflect Oxfam’s values of sustainability and accessibility.
- Operated till system and handled both cash and card transactions during volunteer shifts.
Event Coordinator (Volunteer)
Norwich Film Festival
Norwich, Norfolk
11.2019 - 11.2019
- Served as main point of contact for audiences, filmmakers, and VIPs, managing ticketing, queues, seating, and enquiries to ensure smooth screenings and events.
- Assisted with post-screening Q&As, event transitions, volunteer coordination, and on-the-spot problem-solving to deliver seamless festival experiences.
Education
Master of Arts - Ethnographic and Documentary Film (Practical)
University College London (UCL)
London, UK 09.2022 - 09.2024
Bachelor of Arts - Film and Television Studies
University of East Anglia (UEA)
Norwich, UK 09.2017 - 04.2021
Skills
- Customer service & audience engagement: welcoming guests, handling enquiries, and ensuring positive experiences
- Event & screening operations: coordinating seating, ticketing, showtimes, and live Q&As
- Communication & teamwork: liaising with filmmakers, facilitating discussions, and supporting volunteers
- Organisation & problem-solving: managing schedules, handling issues, and supporting daily cinema operations
- Technical & promotional: operating box office/till systems, checking DCPs, and preparing press or social media materials
Availability
- Days Available: Monday – Sunday (all day)
- Hours Per Week: Fully available for full-time work with PSW Visa.
- Commute: Happy to commute and flexible with travel.
- Holidays & Start Date: Available to start immediately and open to training. Happy to work during holidays such as Christmas and Boxing Day, and flexible to discuss additional shifts.
Timeline
Film Programming Volunteer
Green Light Screening
05.2025 - 05.2025
Cinema Host (Part-time)
Emperor Cinemas (Beijing, China)
03.2025 - 04.2025
Retail volunteer
Oxfam
12.2023 - 01.2024
Master of Arts - Ethnographic and Documentary Film (Practical)
University College London (UCL)
09.2022 - 09.2024
Event Coordinator (Volunteer)
Norwich Film Festival
11.2019 - 11.2019
Bachelor of Arts - Film and Television Studies
University of East Anglia (UEA)
09.2017 - 04.2021