Qiaoli Chen
Andover,Hampshire
Summary
Caterer and Cook delivering exceptional customer service through efficient order fulfilment and effective communication with kitchen staff. Assures compliance with health and safety standards by maintaining cleanliness and sanitation in food preparation areas. Enhances guest satisfaction by responding promptly to requests and providing support as needed.
Overview
26
26
years of professional experience
Work History
Caterer and Cook
Atalian Servest
Ocado Andover
2021.11 - 2026.03
- Delivered customer service excellence by filling guest orders, communicating food requests to other kitchen personnel, and offering assistance on requests.
- Restocking and repairing vending machines, coffee machines, and other equipment.
- Wiped down surfaces, cleaned cookware and sanitised utensils to meet health and safety standards.
- From 2023, I also took on a cook role, preparing and stocking pre-packaged meals.
- From February 2025, I switched to working night shifts.
Clothing Retail Business Owner
Self Employed
Zhang Jia Guang
2000.02 - 2008.10
- Managed and owned two clothing retailers.
- Communicated and employed other employees.
- Managed financial operations, including budget planning, expense tracking, and forecasting to maintain financial health.
Education
A-Levels - Nursery teaching
Changzhou You Shi
Changzhou2000-01
Skills
- Customer service
- Food preparation
- Safety compliance
- Team collaboration
- Inventory management
Languages
Chinese (Mandarin)
First Language
English
Intermediate
B1
Hobbies and interests
- Reading books, listening to music
- Gardening and flower care
- Cooking
Timeline
Caterer and Cook
Atalian Servest
2021.11 - 2026.03
Clothing Retail Business Owner
Self Employed
2000.02 - 2008.10
A-Levels - Nursery teaching
Changzhou You Shi