PUWENAA RAVIKUMAR
Aberdeen,Aberdeenshire
Summary
A highly motivated and physically fit professional with a strong background in site maintenance, sanitisation, and high-standard cleaning. Experienced in fast-paced environments requiring strict adherence to Health & Safety protocols. Proven track record of reliability, punctuality, and a 'can-doʼ attitude. Currently seeking a part-time role in catering, cleaning, or retail where I can contribute to a professional team and ensure excellent site standards.
Overview
3
3
Languages
8
8
years of professional experience
Work History
Service & Operations Assistant
Pusat Tuisyen Alfa Genial
Johor
01.2018 - 12.2025
- Coordinated daily operations, improving workflow efficiency and team productivity across departments.
- Compiled and analysed operational data, providing actionable insights to drive process improvements.
- Assisted management in making key decisions by collecting, organising and modelling data.
- Cultivated strong client rapport with consistent follow-ups through email, telephone and in-person communication.
- Managed database and spreadsheet updates, entering client and operational data to support traceability.
- Oversaw maintenance of office equipment, ensuring uninterrupted day-to-day operations and reducing downtime.
- Managed the daily deep-cleaning and sanitisation of large classroom spaces and communal areas to ensure a safe environment for children and staff.
- Participated in strategic planning sessions, contributing insights that shaped operational strategies and goals.
Environmental Maintenance & Site Specialist
Elite Homeschool & Tadika Sistem
Johor
01.2018 - 01.2024
- Maintained clean and organised workspace during peak operational hours, supporting efficient workflow.
- Managed stock levels of essential supplies, ensuring all areas were consistently prepared for daily use.
- Supported general site operations, demonstrating flexibility and a proactive approach to varied tasks.
- Conducted thorough cleaning of toilets and washrooms, upholding strict hygiene standards for user safety.
- Operated and maintained a variety of cleaning equipment, including industrial vacuums and floor mops.
- Identified and reported maintenance issues immediately, showing initiative to keep the site in top condition.
- Stored cleaning chemicals in designated areas, ensuring safety standards were met, following all safety guidelines.
- Maintained a clean and organised workspace during busy operational hours.
- Enhanced customer satisfaction through the development and implementation of feedback mechanisms and service improvements.
Education
Master of Laws -
University of Aberdeen
Aberdeen09-2026
Bachelor of Laws -
University of London
London01-2026
Skills
- Data analysis
- Operational efficiency
- Office operations support
- Data Entry
- Hygiene management
- Health & Safety
- Customer relations
- Team collaboration
- Communication skills
- Administrative support
Languages
English
First Language
A1
Malay
First Language
A1
Tamil
First Language
A1
Interests
- Badminton
- Taekwondo
- Reading
- Baking
Timeline
Service & Operations Assistant
Pusat Tuisyen Alfa Genial
01.2018 - 12.2025
Environmental Maintenance & Site Specialist
Elite Homeschool & Tadika Sistem
01.2018 - 01.2024
Master of Laws -
University of Aberdeen
Bachelor of Laws -
University of London