Pushpa VOORA Venkata
London,United Kingdom
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Labeller
Total Medcare Pharmacy
London, Essex
03.2025 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
Customer Advisor
Boots
Stratford-upon-Avon
07.2024 - 02.2025
- Correctly identified client needs, providing tailored, personalized guidance to ensure outstanding customer experiences.
- Managed high-volume customer enquiries across various channels, delivering helpful, timely and professional service.
- Delivered personalized service to each client, fostering trust and loyalty.
- Resolved customer complaints effectively, maintaining brand reputation.
Inventory Control Quality Assurance Associate
Amazon
Daventry
11.2023 - 01.2024
- Developed and maintained quality assurance processes that improved product quality and customer satisfaction.
Customer Service Assistant
McDonald's
London
11.2022 - 12.2022
- Delivered high-quality customer service in a fast-paced environment.
- Effectively resolved customer concerns, enhancing overall experience.
Team Leader
Publishing House
Hyderabad
11.2016 - 08.2022
- Led a team to enhance productivity, efficiency, and morale through collaboration.
- Oversaw workflow and delegated tasks to meet project goals effectively.
Trainee Associate
Medcrave Publishers
Hyderabad
07.2016 - 10.2016
- Created reports and documentation as required by the office manager.
- Supported administrative tasks within publishing operations.
Education
Masters - Pharmacology and Drug Discovery
Coventry University
Coventry 09.2022 - 05.2023
Bachelors - Pharmacy
Vijaya Institute of Pharmaceutical Sciences for Women
Vijayawada 10.2012 - 05.2016
Skills
- Microsoft Office
- Problem Solving
- Meticulous Approach
- Communication and Interpersonal
LANGUAGES
English
Hindi
Telugu
Timeline
Labeller
Total Medcare Pharmacy
03.2025 - Current
Customer Advisor
Boots
07.2024 - 02.2025
Inventory Control Quality Assurance Associate
Amazon
11.2023 - 01.2024
Customer Service Assistant
McDonald's
11.2022 - 12.2022
Masters - Pharmacology and Drug Discovery
Coventry University
09.2022 - 05.2023
Team Leader
Publishing House
11.2016 - 08.2022
Trainee Associate
Medcrave Publishers
07.2016 - 10.2016
Bachelors - Pharmacy
Vijaya Institute of Pharmaceutical Sciences for Women
10.2012 - 05.2016