Experienced Senior Manager with over 18 years in Banking/Insurance industry. Excellent reputation for resolving problems and improving customer satisfaction for fortune 500 companies. Offers flexible schedule to deliver on team goals. Focused on continuous business and professional improvement.
· Develop relationships with external clients and organizations to assess their technology, support, and security needs
· Offer innovative solutions that meet clients' needs while remaining cost effective
· Manage Portfolio by creating timelines, adhering to budgets, and assigning staff members
· Perform Debt Analysis and Portfolio Rationalization in line with customer needs
· Coordinate troubleshooting, support, and service for HR portfolio applications and manage stakeholder expectations.
· Manage demand and prioritization of work items on weekly basis.
· Identify the automation opportunities and research the market for latest tools and technology
· Successfully onboard new business applications to HR portfolio.
· Gather requirements on new Workday integrations, minor enhancements and major enhancements
· Create Functional/Technical design documents and lead the development team for implementing best practices
· Lead the regression testing efforts for Major Workday releases.
· Gather requirements on new Workday integrations, minor enhancements and major enhancements
· Create Functional/Technical design documents and lead the development team for implementing best practices
· Identify business process automation opportunities and build knowledge Repository
· UAT support and Release Planning, conduct functional design and technical design reviews
· Played a key role in the analysis, design, coding and unit testing of various HCM/Finance/CRM implementation projects for Oracle/PeopleSoft product suite
· Design and development of various third-party integrations such as ADP Payroll Interface, FSA Interface, Mercer Interface – 401(k), iCIMS application tracking, eTime , Org Charts.
· Benefits - Open-Enrollment 2009, 2010 and Benefit Administration
· Creation/scheduling of PS Queries for Core-HR, Payroll and benefits
· Build the upgrade methodology for Application Upgrade from PeopleSoft HRMS 8.8 to PeopleSoft HRMS 9.0 version. In addition, tools upgrade from 8.45 to 8.49. Perform keep drop analysis. Estimate the retrofitting efforts.
Performance optimization of operational reports in BI/Crystal reports
- Awarded Integration Consultant of the Year -2013 by partner Alight Consulting USA
- Awarded North America – Star Award by Cognizant Leadership
- Long Service Award for a decade long service at Cognizant
- Active participation in Workday User Group Conferences in North America
- Connected Manager Certification – Harvard Business School
- Attended 16 weeks Leadership program in USA conducted by corporate trainer Susan Croft.
- ITIL V3.0 Certified Expert
- Workday HCM certification
- Workday Integration Certification