Pushkar Doshi

• Ensured warehouse operations performed at optimum efficiency by analysing output reports, making changes when required.
• Improved warehouse productions by providing workers with performance feedback based on observations.
• Managed employee matters efficiently and effectively, including work schedules, internal issues and conflicts
• Successfully led and motivated a dedicated warehouse team, resulting in enhanced productivity and a positive work culture.
• Collaborated with cross-functional teams to implement innovative logistics solutions, ensuring timely and accurate order fulfillment.
• Keeps working on continuous improvement ideas to increase the profitability.
• Upskilled team members in picking/packing techniques, admin role duties optimising overall team performance.
• Monitored sickness absence levels and conducted return-to-work interviews per company policy, avoiding staffing concerns.
• Developed lasting relationships with peers, upper management and vendors.
• Performed daily inspection of warehouse grounds for security and safety.

Worked on various aspects of Order Management department like Fulfilment, End Of the Day (EOD), Cut offs, On The Dot/ Addison Lee (private courier services), Gatehouse operations etc.

Tasks :

• Imminently used Salesforce & outlook for the communication and to resolve customer cases.
• Interacted with private shoppers-managers, customer care assistants professionally by phone, email and cases for queries such as prioritize the required duties.
• Carried out CCTV investigations for the orders to support the claim and to provide the genuine information.
• Carried out a successful investigation on SLA to understand the reason behind failure of the orders which are not shipped on time and maintained SLA positive for DC.
• Worked on Aged Order SLA by chasing various departments inside DC and connected stores like CPP, M87, W36, PHO, BLANC team, Alteration team to fulfill the aged order.

• Used picking equipment and machinery safely, enhancing safety compliance and limiting risk.
• Picked high-volume orders, consistently exceeding warehouse performance targets.
• Listened closely to instructions, carrying out fast-paced picking in line with targets. • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.

• Worked in various areas of pharmaceutical and nutraceutical manufacturing, safety, inventory control and process implementation.
• Handled troubleshooting of production in pharma-nutraceuticals excipients.
• Supervised all production phases, from design and development to timely manufacture and dispatch.
• Implemented Quality Standards and GMP.
• Supervised overall plant activity and Hygiene control of production area.
• Defined clear priorities and production quality standards to achieve desired result within agreed timescale.
• Checked and maintained quality parameter documents relating to the goods produced.
• Imparted training to staff and workmen to make sure safe work practices.
• Directed production team of 15, continuously improving efficiency and work life ethics.
• Implemented and maintained of SOP's, BMR and other documents related to production activity.
• Maintained plant efficiency by reducing process cost by 20% and implementing recovery Projects which resulted in reduction of waste.

Expertise in handling Machines like Coating Pan, Fluid Bed Dryer (FBD), Double Cone Vacuum Dryer (DCVD), Planetary Mixture, Sifter, Extruder, Spheronizer, Multimill ,Metal detector, Microniser required in Pharma, Food and Herbal production department.