Punam Bohara
Hayes,HIL
Summary
Knowledgeable and professional Receptionist skilled in administrative support and customer service objectives. Brings 2 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
Overview
3
3
years of professional experience
Work history
Restaurant waiter
sarasas restaurant
Hayes, united kingdom
2025.11 - Current
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Receptionist
Diana tours and Travels
Kathmandu, Nepal
2023.09 - 2024.11
- Maintained organized reception area for professional business environment.
- Took and communicated messages to minimise interruptions to staff workflows.
- Offered knowledgeable, friendly support to in-office guests.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Managed phone calls, resulting in effective communication flow within company.
- Answered 100+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
Medical Receptionist
Teaching medical
Kathmandu, Nepal
2022.10 - 2023.04
- Provided empathetic customer service during stressful medical situations; eased patient anxiety.
- Handled sensitive information discreetly, fostering trust amongst patients.
- Managed high-volume phone calls, resulting in efficient appointment setting.
- Welcomed patients with kindness to enhance checking in processes.
Education
Certificate of Higher Education - Computer Science in Management
Lincoln College
Kathmandu 2021.04 - 2022.03
Higher National Diploma - Businesss
Uxbridge College
Uxbridge 2025.01 -
Skills
- Greeting visitors
- Flexible
- Customer and client relations
- Telephone skills
Timeline
Restaurant waiter
sarasas restaurant
2025.11 - Current
Higher National Diploma - Businesss
Uxbridge College
2025.01 -
Receptionist
Diana tours and Travels
2023.09 - 2024.11
Medical Receptionist
Teaching medical
2022.10 - 2023.04
Certificate of Higher Education - Computer Science in Management
Lincoln College
2021.04 - 2022.03