Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Pulla rao karanam

WALTHAM ,BROXBOURNE

Summary

Dedicated and adaptable professional with extensive skills in customer service, food and beverage knowledge, and menu memorisation. Demonstrates expertise in table preparation, order taking, and processing, ensuring efficient service delivery. Proficient in cash handling, allergen awareness, and food hygiene practices, with a strong understanding of food presentation. Highly responsible and reliable team player with barista training and a positive attitude towards handling difficult customers. Committed to maintaining high standards of service while pursuing opportunities for career advancement in the hospitality industry.

Friendly Food Runner with knack for swift and accurate service. Excel at maintaining tidy and organised dining area, ensuring customer satisfaction with every order delivered. Known for great teamwork and quick problem-solving abilities.

Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Reliable and motivated individual with strong aptitude for fast-paced environments. Demonstrates excellent communication and teamwork skills, coupled with keen ability to multitask and maintain organisation. Committed to enhancing customer satisfaction and contributing to seamless dining experience.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work History

FOOD RUNNER

THE KENSINGTON HOTEL(DOYLE COLLECTION)
, LONDON
04.2023 - Current
  • Supported overall restaurant operation, assisting other team members when necessary for seamless service.
  • Upheld strict hygiene practices whilst handling food items, reducing risk of cross-contamination.
  • Kept kitchen areas clean and organised, promoting a safe working environment for staff.
  • Supported kitchen staff by transferring dishes, utensils and cooking equipment efficiently.
  • Helped maintain a positive dining atmosphere, contributing to repeat business from satisfied customers.
  • Assisted waitstaff in taking orders when needed, ensuring accurate relay of information to the kitchen team.
  • Explained dish components clearly to inform customers' decisions.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.
  • Managed table settings for optimal dining experience.
  • Helped reduce waiting times by swiftly clearing tables after use.
  • Followed health and hygiene standards when handling food and cleaning restaurants.

Food and beverage assistant

VICEROY GRAND
GUNTUR, INDIA
11.2021 - 11.2022

Education

MSc Digital marketing with professional experiance - To promote their products and services through online platforms and increasing the rank of website

York St John University
London
01.2023 - 01.2025

Skills

  • Table preparation
  • Customer service
  • Food and beverage knowledge
  • Menu memorisation
  • Cash handling
  • Food hygiene practices
  • Allergen awareness
  • Time management
  • Order taking
  • Order processing
  • Food presentation understanding
  • Team coordination
  • Positive attitude
  • Adaptable to change
  • Barista training
  • Meal recommendation
  • Handling difficult customers
  • Table clearing
  • Food hygiene protocol
  • Hot beverage making
  • Highly responsible and reliable
  • Menu knowledge

Additional Information

I never give up on anything until I finish something.I get on well with all kinds of people and I will not bother about hard work and I am a fast learner and a good communicator

Timeline

FOOD RUNNER

THE KENSINGTON HOTEL(DOYLE COLLECTION)
04.2023 - Current

MSc Digital marketing with professional experiance - To promote their products and services through online platforms and increasing the rank of website

York St John University
01.2023 - 01.2025

Food and beverage assistant

VICEROY GRAND
11.2021 - 11.2022
Pulla rao karanam