Pukar Rijal
Sutton
Summary
Law graduate specializing in contract and commercial law with managerial experience in dynamic environments. Demonstrated success in leading teams, resolving conflicts, and implementing operational strategies. Expertise in commercial law, real estate legislation, property law, and family law, complemented by proficiency in Microsoft Office and operational documentation. Bilingual communication skills enhance case presentation and ethical judgment, driving organizational success through adaptable leadership and resilience.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Shift manager
McDonald's
Sutton
2023.11 - Current
- Oversaw cash management tasks and verified shift-close figures for accuracy each time.
- Motivated employees towards sales targets and drove higher store revenue overall.
- Streamlined daily operations by installing efficient working procedures across shifts.
- Managed inventory control by tracking stock levels and reordering on time.
- Resolved workplace conflicts by assisting staff and supporting calm team communication.
- Trained staff on product knowledge to improve customer interactions at service points.
- Checked equipment proactively to minimise downtime and keep tools ready for use.
- Improved team morale through consistent communication and regular feedback sessions.
- Maintained cleanliness and hygiene standards across work areas for a welcoming environment.
- Delivered excellent customer service by overseeing staff training programmes and coaching roles.
- Sustained a team-focused atmosphere using open communication and fast conflict resolution.
- Supervised worker activities and applied safety regulations during daily tasks.
Service Manager
Tasty China
Sutton, Sutton
2023.08 - 2024.12
- Coordinated staff development training to improve daily service delivery outcomes.
- Implemented feedback system to streamline performance reviews and follow-ups.
- Delegated tasks to optimise team potential and maintain steady productivity.
- Used conflict resolution strategies to sustain a positive staff environment.
- Established clear communication lines between management and staff for harmony.
Education
Bachelor of Arts - Law
University of East London
London 2023.09 - 2026.05
Skills
- Strong leadership abilities
- Inventory control
- Project management
- Operational documentation
- Microsoft Office proficiency
- Team management
- Employee development
- Communication skills
- Conflict resolution
- Resilience under pressure
- Time efficiency
- Legal drafting expertise
- Commercial law knowledge
- Real estate legislation awareness
- Bilingual communication skills
Affiliations
- Bike Riding
- Hiking
Languages
English
Advanced
Nepali
Native
Hindi
Advanced
Urdu
Intermediate
References
References available upon request.
Timeline
Shift manager
McDonald's
2023.11 - Current
Bachelor of Arts - Law
University of East London
2023.09 - 2026.05
Service Manager
Tasty China
2023.08 - 2024.12