Summary
Overview
Work history
Education
Skills
Timeline
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Palpasa Shakya

Glasgow,Scotland

Summary

Organised and motivated professional with experience in front desk operations and administrative support. Skilled in client communication, record management, scheduling, and office operations. Strong leadership and time management abilities, with a proven ability to work independently or collaboratively to support team goals.

Overview

2
2
years of professional experience
6056
6056
years of post-secondary education

Work history

Front Desk Executive

Incessant Rain Pvt. Ltd.
04.2023 - 04.2025
  • Managed incoming calls and greeted visitors, providing information and assistance.
  • Scheduled appointments and liaised with clients via email, phone, and in person.
  • Supported HR, Operations, and PR teams, handling announcements and employee issues.
  • Maintained employee records (digital & physical) and kept reception area organised.
  • Managed client records and billing, ensuring smooth visitor handling.

Intern – Operations & Administrative Department

Incessant Rain Pvt. Ltd.
04.2023 - 07.2023
  • Maintained databases, processed resumes, and assisted with daily reporting.
  • Supported onboarding, including paperwork, background checks, and form completion (insurance, PF, bank, ID cards).
  • Managed inventories, ordered supplies, and coordinated meetings and events.
  • Assisted with vendor and client communication and day-to-day operational tasks.

Education

BBM -

Prime College

10+2 -

Prasadi Academy

S.L.C. -

Maitri School

Skills

  • Problem-solving and critical thinking
  • Strong communication and interpersonal skills
  • Leadership and team management
  • Ability to work independently or collaboratively
  • Time management and prioritisation
  • Proficient in word processing

Timeline

Front Desk Executive

Incessant Rain Pvt. Ltd.
04.2023 - 04.2025

Intern – Operations & Administrative Department

Incessant Rain Pvt. Ltd.
04.2023 - 07.2023

BBM -

Prime College

10+2 -

Prasadi Academy

S.L.C. -

Maitri School

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Palpasa Shakya