Przemyslaw Karlinski

• Resolved client issues relating to cleanliness with positive outcome.
• Enabled seamless running of service by constantly monitoring cleaning material supplies and promptly reordering low-stock items.
• Drove continuous improvement by monitoring and analysing customer trends and adapting service offerings.
• Led initial consultation with clients to gain accurate understanding of cleaning needs.
• Maintained efficiencies during busy seasons, providing sickness and holiday cover for staff absence.
• Ensured accurate billing, preparing reports on account status in [Software].
• Reported on accidents and investigated incidents to protect staff safety.
• Guided staff to handle chemical solutions in line with COSHH.

• Prepared properties prior to tenants moving in.
• Reported on accidents and investigated incidents to protect staff safety.
• Liaised with clients to provide quotes and determine cleaning needs.
• Coordinated staff rotas to build hardworking teams, strategically delegating tasks to maximise efficiency.
• Recruited new staff with rigorous interviews and assessments.
• Trained staff to deliver high-quality cleaning services and boost customer satisfaction.
• Reviewed work schedules to enhance efficiencies.

My job involves keeping the Spa clean at the highest level and planning the necessary work to increase the cleanliness of the treatment rooms, swimming pool and sauna. My responsibilities also include establishing employment rotations, recruiting new employees and controlling the necessary cleaning chemicals. The work also involves good cooperation with the laundry and other departments of the company to provide the best to our guests. At the same time, in this position I cooperate with my team, creating the “Dream Team”, because I believe that working in a well-coordinated team is very important.

• Monitored weekly cleaning supply usage, promptly placing refill orders to minimise delays to services.
• Managed 3+ cleaners, building relationships to maintain long-term employee retention.
• Maintained strict health and safety compliance through diligent inspections, mitigating potential risks.
• Planned schedule to maximise bookings and deliver deep cleans.
• Guided staff to handle chemical solutions in line with COSHH.

• Enabled seamless running of service by constantly monitoring cleaning material supplies and promptly reordering low-stock items.
• Trained 5 staff cleaners and cleaning techniques.
• Maintained efficiencies during busy seasons, providing sickness and holiday cover for staff absence.
• Led initial consultation with clients to gain accurate understanding of cleaning needs.
• Delivered exceptional client service boosting satisfaction levels by 97%.
• Ensured accurate billing, preparing reports on account status in [Software].
• Resolved client issues relating to cleanliness with positive outcome.
• Managed 5+ cleaners, building relationships to maintain long-term employee retention.
• Recruited new staff with rigorous interviews and assessments.
• Coordinated staff rotas to build hardworking teams, strategically delegating tasks to maximise efficiency.
• Monitored weekly cleaning supply usage, promptly placing refill orders to minimise delays to services.
• Delivered constructive feedback to improve cleaning staff performance.
• Reported on accidents and investigated incidents to protect staff safety.
• Trained staff to deliver high-quality cleaning services and boost customer satisfaction.
• Maintained strict health and safety compliance through diligent inspections, mitigating potential risks.
• Guided staff to handle chemical solutions in line with COSHH.
• Planned schedule to maximise bookings and deliver deep cleans.
• Managed 3 employees, offering ongoing support and guidance.
• Inspected cleaning quality to achieve pristine standards.
• Reviewed work schedules to enhance efficiencies.
• Identified talented employees for training and career development activities.
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My job in this company is to maintain a high level of cleanliness in the Tesco store. Weekly audits confirm my work and the way I manage the cleaning staff and progress of work. Before starting my work in this position, the audit was about 16%-17%. At the moment, it has been around 90%-94% for several weeks.

Therefore, I helped other stores with their work and in achieving higher standards of cleanliness.

In addition I take care of the supply of cleaning equipment and I recruit and train new employees.

My job was to clean offices, the canteen and to keep the parking lot at construction sites clean. In the warehouse in Coventry I had task of keeping the warehouse and offices, toilets, canteen and car park clean. This job was gaining another experience for me.

• Prepared properties prior to tenants moving in.
• Reported on accidents and investigated incidents to protect staff safety.
• Liaised with clients to provide quotes and determine cleaning needs.
• Coordinated staff rotas to build hardworking teams, strategically delegating tasks to maximise efficiency.
• Stratford Golf Club, Optomen Television (BBC – Teletubies and Great British Menu production), Herald Stratford, offices, sports clubs, restaurants etc

My job was to clean (high standard) offices, sports centres, and restaurants. At the beginning it was a side job (I did it in the evening or early in the morning). Later I was offered a job as a supervisor.

• Guided, coached and managed a team of 6 cleaning staff, including 6 direct and 6 indirect reports.
• Resolved client issues relating to cleanliness with positive outcome.
• Trained 6 staff in cleaners and cleaning techniques.
• Enabled seamless running of service by constantly monitoring cleaning material supplies and promptly reordering low-stock items

My job was maintain cleanliness and very high standard during the COVID-19 pandemic. During this period I completed many courses related to saving human lives. I managed the cleaning staff and performed office work related to the organization of work, employee training and replacement of cleaning agents. After a few months I quit my job because I was offered a better paid job in company where I worked as a cleaner.

• Managed cleaning product stock in line with COSHH regulations.
• Prepared rotas to create stable team coverage and meet hotel guest needs.
• Supervised 7+ housekeeping staff.
• Cleaned and disinfected rooms and communal areas to deliver first-class facilities.
• Managed team schedule to deliver cleaning consistent with check-in and departure times.
• Actioned customer feedback to improve satisfaction ratings.
• Coached housekeeping staff to effectively plan and deliver on targets.
• Led housekeeping teams within busy 50+ room hotels.
• Enforced waste management and segregation policies during disposal and recycling.
• Audited rooms after cleaning to check cleanliness standards.
• Completed shift reports for smooth handovers and Back of House operations.

• Coached, managed and developed 35 junior staff to consistently meet and exceed individual KPIs.
• Drove continuous improvement by ensuring timely, accurate reporting of near misses, incidents and accidents.
• Avoided overspending by constantly monitoring cost control procedures for staff and inventory.

My job in this position is to support Area Manager and to maintain cleaning standards at all times, responsibilities including cooperation with the client, recruitment, auditing and certain cleaning operations. I finished work due to COVID.

• Ensure that you and others comply with all health and safety rules and the COSHH procedure

• Cleaning in accordance with the premises specification

• Cleaning kitchen and catering areas

• Cleaning toilets, changing rooms and other sanitary rooms

• Cleaning and preserving rubbish bins

• Maintaining an orderly and productive work environment

• Monitoring and management of inventory and consumables, cataloging if necessary.

• Reporting defective equipment and other maintenance requirements to the appropriate person

• Cleaning and polishing the floor

• Kept workforce in compliance with operational standards and safety regulations by closely monitoring activities.
• Minimised defects through inspections and process reviews.
• Contributed to round table discussions with directors to help resolve safety, compliance and overall maintenance issues.
• Facilitated successful Health and Safety Executive (HSE) inspector visits.
• Administered site diary with comprehensive visitor, meeting and incident logs.
• Implemented method statements and risk assessment reporting.
• Managed and led team of 15+ staff to continuously achieve and exceed KPI targets.
• Maintained clean environment by removing hazardous materials.
• Wrote technical documentation clearly outlining production requirements.
• Assisted management in securing licenses and permits.
• Examined equipment and reported damages and danger to manager.
• Assessed areas and performed quality control to minimise risks.

• Managed and supervised a team of 12 housekeeping staff to consistently exceed guest expectations.
• Consistently exceeded safety audit goals, conducting random room inspections to verify execution of tasks to quality standards.
• Received cleaning supply deliveries, checking products delivered against order forms to verify accuracy.
• Planned, monitored and controlled housekeeping budgets via Excel, Word, consistently meeting performance targets.
• Maintained optimal staffing levels by accurately assessing staffing needs and developing maximally effective shift schedules.
• Created a safe environment for guests and staff, verifying all cleaning materials were used and stored in compliance with COSHH regulations.
• Drove continuous improvement of service quality, establishing measurable performance and development goals for each team member.
• Interviewed, recruited and mentored 5 new hires to successfully pass their probation period.
• Cleaned and disinfected rooms and communal areas to deliver first-class facilities.
• Actioned customer feedback to improve satisfaction ratings.
• Managed cleaning product stock in line with COSHH regulations.
• Coached housekeeping staff to effectively plan and deliver on targets.

• Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
• Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
• Ensured kitchen equipment, crockery and utensils were spotlessly clean after shifts, ready for next service.
• Improved service quality by working closely with kitchen staff to maintain smooth, efficient food preparation conditions.
• Removed dirty dishes from public and dining areas, maintaining clean restaurant service environments.
• Assisted senior kitchen teams with ingredients preparation, enabling readiness for next service.
• Cooperated well with kitchen teams, improving workflow and raising working standards.
• Used kitchen equipment as instructed and to safety protocols.

• Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
• Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
• Used kitchen equipment as instructed and to safety protocols.
• Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
• Cooperated well with kitchen teams, improving workflow and raising working standards.
• Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
• Trained junior staff on kitchen processes to meet food preparation standards.
• Observed health and hygiene standards to minimise food contamination.
• Checked equipment state to identify and report faulty machinery for repair.
• Operated storage temperature controls, keeping stored ingredients fresh.
• Rotated food on workstations and in display cases, disposing of spoilt items.
• Identified and addressed potential hazards to decrease accidents.
• Rotated stock to keep ingredients fresh.

• Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
• Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
• Used kitchen equipment as instructed and to safety protocols.
• Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
• Cooperated well with kitchen teams, improving workflow and raising working standards.
• Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
• Trained junior staff on kitchen processes to meet food preparation standards.
• Operated storage temperature controls, keeping stored ingredients fresh.
• Engaged clients to determine needs and recommend menu items.
• Rotated food on workstations and in display cases, disposing of spoilt items.
• Identified and addressed potential hazards to decrease accidents.
• Rotated stock to keep ingredients fresh.

• Managed cleaning product stock in line with COSHH regulations.
• Onboarded new personnel to maximise quality of service and performance.
• Worked with front desk staff to respond promptly to guest requests, maximising customer satisfaction.
• Prepared rotas to create stable team coverage and meet hotel guest needs.
• Supervised 12+ housekeeping staff.
• Cleaned and disinfected rooms and communal areas to deliver first-class facilities.
• Led housekeeping teams within busy 90+ room hotels.
• Requisitioned housekeeping supplies and guest toiletries to maintain adequate inventory levels.
• Audited rooms after cleaning to check cleanliness standards.
• Completed shift reports for smooth handovers and Back of House operations.
• Managed cleaning product stock in line with COSHH regulations.

• Monitored team development, setting performance objectives and providing constructive feedback for continued growth.
• Sought timely solutions to company inefficiencies for the continued smooth running of operation.
• Inspired outstanding operational performance, leading by example by managing priorities and demonstrating expertise.
• Managed, motivated and developed a team of 12 to consistently deliver exceptional customer service.
• Worked closely with directors to ensure investment and commitment to growth strategies for company progression.
• Conducted audits and risk assessments to achieve regulatory compliance.
• Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
• Analysed sales to identify top-performing products.
• Chaired strategic planning meetings, engaged stakeholders and managed internal and external relationships to support plan delivery.
• Supported new business initiatives and projects and contributed to review meetings and change processes.
• Prepared and presented reports, strategies and recommendations for consideration by senior management.

As Mobile Team Manager work , recruiting employees , keeping records of conducting housekeeping department, and Mobile Staff. Maintaining the standard of hotels, Prepare the hotel to the audit: ( Hilton – Warwick, Newbury, Milton Keynes, Reading, Nothingam, Tewkesbury… Holiday Inn – Leamington Spa, Warwick, Star City, Leicester, Shrewsbury, Swansea, Rugby, Birmingham, Luton Airport , Stoke-On-Trent... Mercury Elcot Park Hotel... Drayton Manor Park Hotel... Moor Hall Hotel... Radisson Blu East Midlands Airport... Premier Apartments Suits Birmingham... Easy Jet Hotel Luton... Hampton by Hilton – Birmingham, Cambridge... Stoneleigh Park Lodge... Charlecotte Pheasynt Hotel. During this time, I replaced Head Housekeeper in several hotels before audits. At Holiday In Shresbury, the audit was 96%, at the Holiday Inn Star City Birmingham the audit was 94%.

• Onboarded new personnel to maximise quality of service and performance.
• Updated training programmes to enhance employee performance.
• Implemented consistently high standards of cleanliness to facilitate excellent customer satisfaction.
• Led housekeeping teams within busy 40+ room hotels.
• Evaluated employee performance and developed improvement plans, maximising team efficiency.
• Managed cleaning product stock in line with COSHH regulations.
• Coached housekeeping staff to effectively plan and deliver on targets.
• Audited rooms after cleaning to check cleanliness standards.

• Disposed of rubbish and recycling according to waste management procedures.
• Managed cleaning product stock in line with COSHH regulations.
• Managed team schedule to deliver cleaning consistent with check-in and departure times.
• Worked with front desk staff to respond promptly to guest requests, maximising customer satisfaction.
• Communicated repair needs to maintenance staff for prompt remedial action.
• Led housekeeping teams within busy 40+ room hotels.
• Requisitioned housekeeping supplies and guest toiletries to maintain adequate inventory levels.

• Disposed of rubbish and recycling according to waste management procedures.
• Managed cleaning product stock in line with COSHH regulations.
• Managed team schedule to deliver cleaning consistent with check-in and departure times.

• Vacuumed and steamed carpets, curtains and upholstered furniture.
• Swept, mopped, waxed and polished floors, delivering pristine finish.
• Maintained flexible working patterns to best suit evolving customer needs.
• Utilised expertise in deep-cleaning techniques, ensuring spotless results for ultimate client satisfaction.
• Maintained strong levels of client trust through honest communication and delivery of impeccable finish.
• Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
• Meticulously vacuumed, dusted and tidied guest rooms.
• Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
• Maintained clean, safe environments for guests and staff, strictly following infection control policies.
• Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
• Dusted ceiling air conditioning diffusers and ventilation systems, maintaining presentation and working order.
• Washed, ironed and folded laundry, delicate fabrics and expensive pieces with appropriate methods.
• Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.