Prosper Awuku Awuku
HINCKLEY,Warwickshire
Summary
Punctual and efficient Delivery Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Reliable, safety-conscious, alert individual. Communicates politely and delivers excellent customer service. Uses exceptional time-management and navigation skills to maximise routes.
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth. Motivated with 5 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.
Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Pharmacy delivery driver
B&S retail
Rugby, Warwickshire
11.2023 - Current
- Completed deliveries with smile and patient, personalised service.
- Safely loaded and unloaded packages with zero material damage.
- Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Applied personal road knowledge and GPS application to set shortest routes.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Communicated clearly with dispatch centre about route changes and customer issues.
Delivery driver
Yodel
Lichfield, Staffordshire
02.2018 - 10.2022
- Completed deliveries with smile and patient, personalised service.
- Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
- Safely loaded and unloaded packages with zero material damage.
- Applied personal road knowledge and GPS application to set shortest routes.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Accepted and organised work requests using company app.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
- Maintained clean, well-functioning vehicle through regular attention and care.
- Cleaned vehicle's interior and exterior to meet high presentation standards.
Car valeter supervisor
Quality assured valeting QAV
Leicester, Leicestershire
06.2012 - 02.2018
- Valeted car interiors and exteriors with immaculate results.
- Used vacuum cleaners and shampooers on car upholstery and carpets.
- Waxed and polished bodywork using carefully selected cleaning products.
- Shampooed interior upholstery and carpets for good-as-new finish.
- Operated high-pressure hoses to spotlessly clean vehicle exteriors.
- Maintained workspace, cleaning tools and equipments after use.
- Vacuumed vehicles with attachments to properly clean hard-to-reach areas.
- Cleared rubbish from vehicle floors and storage compartments.
- Applied wax, gel and polish on appropriate vehicle trims for professional look.
- Polished windows, mirrors and door handles, consistently meeting service and quality standards.
- Followed correct and safe procedures for use of cleaning chemicals.
- Cleaned wheels and arches using tyre shine dressings.
- Maintained professional forecourt, customer waiting area and cleaning bay.
- Used cleaning products economically to provide flawless results whilst maintaining cost-effective service.
- Communicated with customers using excellent English language skills.
- Removed stains from vehicle carpets and upholstery using dry-cleaning techniques.
- Polished window interiors and exteriors to remove dirt and marks.
- Scrubbed vehicle and wheel trim to remove stubborn scum and residue.
- Observed worker activities to assess safety compliance and identify enforcement gaps.
- Directed work of labourers and specialist team members to produce quality results.
- Estimated costs, generated reports, and maintained detailed records.
- Monitored supply levels to maintain proactive approach to handling shortages and maintaining manufacturing schedules.
- Coordinated activities for team of various manufacturing workers.
- Arranged manufacturing schedules to minimise downtime.
- Analysed and improved manufacturing processes to cut costs.
Education
Diploma of Higher Education - Principles in Leadership And Management
Solihull University College
Birmingham 09.2021 - 08.2023
Skills
- Picking and packing
- Safety compliance
- Customer Service
- Manual handling
- Attention to Detail
- Inventory management
- Dispute management
- Database management
- Doubles and Triples specialist
- Vehicle inspections
- Freight expertise
- Responsible driving
- Vehicle systems expertise
- Order management
- Highway Code knowledge
- Courteous and polite demeanour
Timeline
Pharmacy delivery driver
B&S retail
11.2023 - Current
Diploma of Higher Education - Principles in Leadership And Management
Solihull University College
09.2021 - 08.2023
Delivery driver
Yodel
02.2018 - 10.2022
Car valeter supervisor
Quality assured valeting QAV
06.2012 - 02.2018
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