Promise Ogbonna
Coventry,West Midlands
Summary
Offering strong analytical and problem-solving skills. Knowledgeable about business operations, strategy development, and client relations. Ready to use and develop communication, project management, and strategic planning skills across diverse roles.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Business consultant
Tileplan Ltd
London
2026.01 - Current
- Supported business development initiatives to align with organisational growth objectives.
- Assisted cross-functional teams in aligning strategic objectives with operational execution to ensure effective implementation.
- Evaluated performance of implemented strategies through data analysis and suggested continuous improvements.
Unibuddy Student Ambassador
Coventry University
2025.01 - 2025.07
- Responded to student queries across multiple channels, offering guidance, information, and signposting.
- Supported daily administrative operations including record updates, document processing, and data tracking.
- Assisted with tours, events, and student-facing activities, representing the institution professionally.
- Managed internal communications and maintained logs with a high level of detail.
Student Engagement Ambassador
Coventry University
2024.09 - 2025.07
- Served as the first point of contact for students, providing front-desk support, answering enquiries, and directing visitors.
- Managed appointment scheduling, attendance logs, and departmental communications.
- Updated CRM systems, processed documents, and maintained organised digital and physical filing systems.
- Supported events, meetings, and onboarding activities; handled minute-taking and administrative coordination.
- Ensured safeguarding, confidentiality, and accuracy in managing sensitive student information.
Supervisor
Evergreen Plaza Ltd
2023.02 - 2024.05
- Managed office documentation, scheduling, reporting, and staff coordination.
- Liaised with internal teams, vendors, and stakeholders to ensure operational efficiency.
- Maintained internal records, prepared reports, and supported financial documentation.
- Handled enquiries and acted as the first point of contact for customers and partners.
Social Media & Client Relations Manager
TRI Global Investment
2020.08 - 2022.04
- Maintained accurate CRM records, prepared reports, and written communications.
- Responded to client enquiries, drafted correspondence, and supported administrative processes.
- Assisted with internal documentation and information management.
Education
Master of Science - International Business Management
Coventry University
Coventry, United KingdomBBA - Accounting (Elective)
Richfield Graduate Institute of Technology
Johannesburg, South AfricaFET Certificate - Business Administration Services
Richfield Graduate Institute
Skills
- Operational coordination and communication
- Project coordination and workflow management
- Organizational skills and multitasking
- Administrative support for planning and execution
- Clear written and verbal communication
- Remote collaboration and responsiveness
- Attention to Detail
- Analytical thinking
Certification
- CMI Level 7 – Strategic Management and Leadership (Postgraduate Level)
- IBM SkillsBuild Cybersecurity Certificate
- Google Digital Marketing Certification
- Bloomberg Market & ESG Concepts
Awards
- Coventry “Un-Sung Hero” Award (2024)
- Unibuddy Ambassador of the Month (2025)
Technical Skills
- Microsoft Word, Excel, PowerPoint, Outlook
- Google Workspace
- CRM Systems
- Document management tools
- Data entry & reporting systems
- Basic financial admin support
- Familiarity with accounting workflows
Personal Attributes
- Friendly and approachable front-of-house presence
- Strong attention to detail
- Confident communicator with parents & external agencies
- Reliable, adaptable and committed to teamwork
- Calm and professional under pressure
- Excellent written communication & accuracy
Reference
Available on request.
Timeline
Business consultant
Tileplan Ltd
2026.01 - Current
Unibuddy Student Ambassador
Coventry University
2025.01 - 2025.07
Student Engagement Ambassador
Coventry University
2024.09 - 2025.07
Supervisor
Evergreen Plaza Ltd
2023.02 - 2024.05
Social Media & Client Relations Manager
TRI Global Investment
2020.08 - 2022.04
BBA - Accounting (Elective)
Richfield Graduate Institute of Technology
FET Certificate - Business Administration Services
Richfield Graduate Institute
Master of Science - International Business Management
Coventry University