Promise Igidimba
Crayford,Kent
Summary
Dedicated executive administrative professional with extensive experience in operational coordination, planning, and support. Background working with confidential information, strict processes, and ambitious targets. Thrives under pressure in the high-tempo environment to meet tight deadlines. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing meetings.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work History
General Assistant/ Administration
Ades Cash & Carry Ltd
London, United Kingdom
09.2018 - Current
- Drafted contracts sales and purchase orders for the team.
- Took and relayed messages between staff, customers, and other parties.
- Planned and scheduled meetings, creating agendas and minutes as needed.
- Established improved workflows to maximize communication and efficiency.
- Arranged supplies, documents, and spaces for meetings.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Oversaw daily office operations and equipment maintenance.
- Received and screened high-volume internal and external communications, calls and email.
- Displayed strong customer service and professional telephone manner while resolving enquiries.
- Organised and maintain office common areas.
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Helped staff to maximise efficiency by providing secretarial support.
- Received and processed stock using inventory management system.
Education
Master of Arts - Human Resources Management
University of Westminster
London 01.2023 - 01.2024
Bachelor of Arts - Tourism with Business
University of Westminster
London 09.2018 - 05.2021
GCSEs - Business Services
ISISS CARLO ANTI
Villafranca di Verona, Italy 09.2011 - 06.2018
Skills
- Data management
- Microsoft Office expertise
- Workflow planning
- Reporting and documentation
- Pricing
- Database Administration
- Multilingual
- Data entry
- Communication skills
- Customer-focused
- Problem-solving
- Knowledge of Sage 200
Accomplishments
New Comer of the Year (2019) Ades Cash & Carry Ltd
New Worker of the Year (2020) Praise City, Plumstead
Languages
English
Fluent
Italian
Fluent
References
References available upon request.
Timeline
Master of Arts - Human Resources Management
University of Westminster
01.2023 - 01.2024
General Assistant/ Administration
Ades Cash & Carry Ltd
09.2018 - Current
Bachelor of Arts - Tourism with Business
University of Westminster
09.2018 - 05.2021
GCSEs - Business Services
ISISS CARLO ANTI
09.2011 - 06.2018
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