Promise Bamidele
Stevenage,HRT
Summary
Offering strong organisational skills and proactive approach to problem-solving. Knowledgeable about customer service, communication, and team collaboration, with knack for quickly learning new processes. Ready to use and develop skills in client relationship management, project coordination, and IT service support in Health Informatics Analysis role.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Service support
Nigeria High Commission
London, London
02.2020 - Current
- Developed detailed reports using SQL Server Reporting Services, supported informed decision-making process at management level.
- Provided technical, operational, clerical and customer service support for the Mission.
- Liaised with other support Organisations for a holistic approach towards the Mission's growth and improvement.
Health care assistant
zippy care
Manchester, Manchester
06.2021 - 06.2022
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Assisted in patient care, improved comfort and well-being.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Popularised health promotion campaigns among patients by distributing relevant literature and explaining key messages clearly.
- Coordinated activities that encourage social interaction amongst clients.
- Submitted reports to manager regarding status of client.
- Provided high-quality person-centred support and received consistently positive patient feedback.
Education
Bachelor of Science - BIOCHEMISTRY
Salem University Lokoja
Nigeria 10.2012 - 06.2016
Master of Science - HEALTH INFORMATICS
University of West London
London 02.2024 - 12.2024
Skills
- Technical service delivery
- Project support
- Data entry
- Statistical analysis
- Health informatics
- Electronic health records
- Healthcare systems knowledge
- Coding expertise
- Technology troubleshooting
- IT literacy
- Clinical data interpretation
- Administrative support
- Records management
- Service support
Languages
English
Fluent
Certification
- Critical Thinking for More Effective Communication
- Ethical Hacking
- Applying Analytics to Your Learning Program
- Interaction Design: Projects and Platforms
Accomplishments
- Leadership and Management
Affiliations
- Sports, Adventures
Timeline
Master of Science - HEALTH INFORMATICS
University of West London
02.2024 - 12.2024
Health care assistant
zippy care
06.2021 - 06.2022
Service support
Nigeria High Commission
02.2020 - Current
Bachelor of Science - BIOCHEMISTRY
Salem University Lokoja
10.2012 - 06.2016