PRIYANKA YASOTHINY RAGU
BIRMINGHAM,WEST MIDLANDS
Summary
Recent Law graduate with strong organizational abilities seeking to begin career in a professional development-focused environment. Adept communicator with experience in legal document drafting, client inquiry response, and team support. Combines legal education with a proactive learning mindset, ready to build industry expertise and tackle complex projects with enthusiasm.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Legal intern
Gurdip Sarjit & Co
Klang, Selangor
11.2024 - 03.2025
- Assisted in drafting legal documents for successful court submissions.
- Prepared case briefs, streamlined decision-making process for the team.
- Proofread and edited solicitation letters ensuring accuracy in communication with clients or opposing parties.
- Handled confidential materials responsibly maintaining integrity and trust within the firm.
- Participated in client consultations, provided valuable input based on research findings.
Sales assistant
Zara
Belfast, Antrim
11.2023 - 10.2024
- Assisted customers in locating specific items to boost satisfaction.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Operated cash registers with accuracy and processed cash and card transactions.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
Secondary school teacher
SMK Pin Hwa
Klang, Selangor
03.2023 - 08.2023
- Created and marked homework, exams and class activities to monitor individuals' progress.
- Prepared lesson content and delivery in line with curriculum guidelines.
- Challenged students by assigning level-appropriate tasks and homework.
- Worked collaboratively with other classroom teachers to design and implement learning resources integrating technology and enhancing learning journeys.
- Implemented engaging curriculum to support student learning objectives.
Tuition teacher
Pusan Tusyen Sukses Jaya
Bandar Puteri, Selangor
11.2022 - 08.2023
- Taught students important points to prepare for examinations and assessments.
- Planned lessons to target subject weaknesses and build skills within strengths.
- Supported students to identify problems impeding education.
- Designed learning plans tailored to individual needs.
- Taught study skills and learning accommodations to help struggling students resolve core issues impeding academic progress.
Maths tutor
Kumon
Klang, Selangor
10.2022 - 08.2023
- Developed personalized, 1:1 tutoring plans based on individual student needs.
- Motivated students to continuously progress and master new concepts.
- Tutored students with confidence, energy and focus on individual development.
- Understood students' learning styles, strengths and difficulties to tailor lesson materials and delivery accordingly.
- Interacted professionally with students and parents throughout tutoring process.
Floor staff
Mc Donalds
Bandar Puteri, Selangor
10.2021 - 04.2022
- Delivered reliable customer service with attention to detail even under high pressure.
- Demonstrated energy and enthusiasm to go above and beyond for each and every customer.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Followed company procedures and guidelines for smooth retail operations.
- Remained flexible to cover shifts and work overtime as required.
Education
Bachelors of Law - Law
Queens University Belfast
09.2023 - 07.2024
Bachelors of LAW - LAW
Brickfields Asia College
01.2022 - 07.2023
Foundation in Science - Science
Management and Science University
03.2020 - 03.2021
Skills
- Legal research and writing
- Writing and editing skills
- Students & Classroom Management
- Analytical skills
- Communication skills
- Critical thinking
- Lesson Planning
- Time management
- Attention to detail
- Interpersonal skills and familiarity with technology
- Teamwork and collaboration
- Client relations
- Project management and leadership skills
- Customer Service
- Public speaking
- Multitasking efficiency
- Technology contracts experience
- Proof-Reading accuracy
- Computerised legal research
- Microsoft Office Suite
- Project Management
- Customer service excellence
Certification
- Succesfully completed "Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship" an online course from University of Maryland, College Park via Coursera (November 2022)
Accomplishments
- Recognition in the Malaysia Book of Records for: Longest non-stop traditional dance and Most number of all women participants in a 24-hour Bharathanatyam relay.
- Recognition in the Asia Book of Records for: Longest non-stop traditional dance relay.
- 3 years ahead Kumon achiever for mathematics.
Additional Information
- Experience with assisting in legal research, case preparation, and document drafting.
- Proficient in maintaining organised legal files and upheld confidentiality protocols.
- Skilled in conducting needs assessments and developing targeted training objectives to enhance knowledge and skills of diverse learner groups.
- Strong ability to counsel and mentor students, helping them achieve their academic and personal goals.
- Experience in providing excellent customer service and work collaboratively with team members to complete tasks.
Languages
English
Proficient (C2)
Malay
Proficient (C2)
Tamil
Proficient (C2)
Timeline
Legal intern
Gurdip Sarjit & Co
11.2024 - 03.2025
Sales assistant
Zara
11.2023 - 10.2024
Bachelors of Law - Law
Queens University Belfast
09.2023 - 07.2024
Secondary school teacher
SMK Pin Hwa
03.2023 - 08.2023
Tuition teacher
Pusan Tusyen Sukses Jaya
11.2022 - 08.2023
Maths tutor
Kumon
10.2022 - 08.2023
Bachelors of LAW - LAW
Brickfields Asia College
01.2022 - 07.2023
Floor staff
Mc Donalds
10.2021 - 04.2022
Foundation in Science - Science
Management and Science University
03.2020 - 03.2021
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