Priyanka Tera
Ellesmere Port
Summary
As a Shift Manager at Domino's Pizza, I excelled in enhancing team performance and exceeding sales targets by leveraging strong problem-solving and shift leadership skills. My expertise in training and mentoring, coupled with a keen focus on customer service, significantly improved operational efficiency and compliance with health and safety standards.
Overview
1
1
year of professional experience
Work History
Shift Manager
Domino's Pizza
Little Sutton, United Kingdom
12.2023 - 11.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
- Optimized shift operations to meet and exceed sales targets without compromising on service quality.
Education
Bachelor of Science - Electrical And Electronics Engineering
TKR College of Engineering And Technology
Meerpet07-2022
Skills
- Customer service focus
- Accurate money handling
- Opening and closing procedures
- Training and mentoring
- Inventory controls
- Shift leadership
Timeline
Shift Manager
Domino's Pizza
12.2023 - 11.2024
Bachelor of Science - Electrical And Electronics Engineering
TKR College of Engineering And Technology