PRIYANKA SINGH

• Delivered engaging Spanish lessons to young learners, fostering language acquisition through interactive activities and storytelling.
• Designed lesson plans aligned with the UK primary curriculum, ensuring age-appropriate learning methods.
• Encouraged student participation through creative teaching techniques, including songs, games, and visual aids.

• Delivered administrative assistance by managing records, financial reports, and schedules.
• Handled data entry and document preparation with 100% accuracy for management use.
• Coordinated travel and logistics for staff, improving process efficiency by 20%.

• Conducted audits and reconciliations with 99% accuracy, reducing operational risk.
• Coordinated with global stakeholders and internal teams to resolve discrepancies, maintaining data integrity.
• Conducted quality checks to minimize errors and ensure compliance with financial regulations.
• Collaborated effectively with internal teams, contractors, and stakeholders, leveraging excellent communication and interpersonal skills.
• Liaised with global stakeholders to resolve discrepancies, demonstrating customer/supplier coordination skills.
• Reduced processing errors by 20% through proactive quality reviews, team coaching, and escalation management.
• Provided administrative support for financial processes, ensuring regulatory compliance with UK/EU banking standards.
• Contributed to internal risk reviews by identifying discrepancies and working with stakeholders to ensure prompt resolutions.
• Managed project documentation and compliance records, streamlining reporting by 25%.

• • Managed multilingual content approvals in CRM systems, maintaining quality and compliance.
  • Led SOP creation for workflow improvements, achieving a 30% boost in task efficiency.
  • Reviewed and approved client-facing content, ensuring accuracy and compliance with policy requirements.
  • Managed multilingual content approvals in CRM systems, ensuring accuracy and timeliness.
  • Handled escalation cases, applying problem-solving and customer service skills.
  • Utilized Excel and internal tools to resolve backend escalation cases by identifying data discrepancies, enhancing QA documentation, and collaborating with international stakeholders.