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Results-driven IT professional with a Master's in International Business Management and a proven track record of success in incident management, service management, and AWS platform applications. Possess a strong technical foundation combined with exceptional leadership skills, demonstrated through roles in NGOs, entrepreneurship initiatives, and sports teams. With nearly four years of experience in IT operations, I have honed skills in various IT tools and technologies. Currently excelling in people operations and team leadership at CBS Arena, driving organizational success through effective management and technical expertise. Dedicated to continuous learning, as evidenced by a Level 7 Certificate in Strategic Management and Leadership. Eager to leverage the skills and experience to contribute to a dynamic and innovative organization.

Highly skilled professional with extensive expertise in technical support across various business sectors and network operation centers. Demonstrated success in onsite installation of both software and hardware, working closely with customers on specialized schemes to develop tailored solutions for unique situations. Consistently delivers exceptional, customer-oriented service resulting in high customer satisfaction. Possesses solid skills in network administration and problem-solving. Excels at balancing technical proficiency with customer service excellence, leading to significant operational improvements through effective communication. Known for reliability, excellent time management skills, and proficiency in computer and IT-related tasks. Driven and detail-oriented individual with strong listening skills and a passion for utilizing analytical thinking and problem-solving abilities to consistently meet and exceed goals.

Motivated and detail-oriented candidate aspiring to build a career as a Safety Officer. Currently pursuing internationally recognized certifications such as NEBOSH/IOSH to strengthen knowledge in occupational health and safety standards. Skilled in hazard identification, risk assessment, and promoting workplace safety through training and proactive measures. Strong commitment to compliance with safety regulations, with excellent communication and teamwork skills to support organizational safety goals.

Dedicated professional with a strong foundation in customer service and a hospitality mindset, ensuring exceptional guest experiences. Skilled in teamwork, communication, and time management, with proven expertise in cash handling, POS systems, and food safety and hygiene awareness. Committed to maintaining cleanliness and presentation standards while demonstrating reliability in fast-paced environments.

Dynamic Registered Nurse with a proven track record at University Hospital Birmingham, excelling in IV management and patient education for cardiac conditions, as well as demonstrating expertise in ECG interpretation and the management of coronary heart disease. Demonstrated expertise in crisis intervention and patient assessment, resulting in enhanced patient outcomes. Committed to delivering high-quality care while effectively communicating with patients and caregivers to foster a deeper understanding and increased compliance.

  Overview   Came out of College with a Triple Sport Diploma unsure of exactly what I wanted to do. Decided to go down the route of engineering as I was heavily influenced by Peers and Family. During my time in engineering I learnt Important fundamental skills such as; Attention to detail, Time management, team work and multiple problem solving skills. I was also working part time at McDonald's as a crew member. Here I learned customer/product satisfactory regulations, and the basics in customer service.    However realised very quickly that I wanted something I could progress a lot faster in. I have always has a Passion for understanding what drives a Business, And that's sales. During my time at Channel Partners Group I was promoted from sales executive to a management role in my first 4 weeks.    This is where I started gaining not only sales skills, but the back end side of a Business. Everything from sales territory management, Payroll, Recruitment and Management. During this role I obviously gained a lot of business management skills, However, The biggest thing I feel I have taken away from working as a sales manager is Personal Development. Marketing professional successful in campaign development and programme management. Forward-thinking and analytical in tracking markets and optimising strategies for best results. 

Driven and resourceful administrative professional with 3 years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Dynamic operations professional with a proven track record at Link Mobile, excelling in program management and customer support. Skilled in conflict resolution and interpersonal communication, I have successfully streamlined processes and enhanced client experiences, driving project completion and team efficiency. Committed to fostering inclusive environments and achieving operational excellence.

Dynamic sales and operations professional with a strong track record in driving new business growth and optimizing operational processes. Expertise encompasses the entire sales cycle, supported by in-depth operational insights from experience with Champion Steel and Mainline Metals in supply chain management, logistics, and inventory controls. Proven ability to effectively manage customer relationships and expectations while fostering goodwill. Specialized knowledge in steel decking products and supply chain dynamics within this sector positions for impactful contributions to organizational success.

Operations & Visa Processing professional with 1.6+ years of experience supporting and managing end-to-end operational workflows across immigration, customer service, and administrative functions. Proven expertise in process coordination, compliance control, documentation quality assurance, client lifecycle management, and operational reporting. Strong background in handling different cases, improving turnaround times, mitigating risk, and supporting leadership decision making. Actively seeking an Operations Manager / Assistant Operations Manager role in the UAE to drive efficiency, service quality, and scalable operations.

Priyanka Rapuri

Summary

Overview

Work history

Operations Associate

Operations Associate (Part-Time)

Education

MSc - International Business Management

Bachelor of Commerce - Computers

Skills

Communication & Languages

Timeline

Operations Associate

Operations Associate (Part-Time)

MSc - International Business Management

Bachelor of Commerce - Computers

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