Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Priyanka Kumar

Sales Assistant
Ilford,LND

Summary

Dynamic and results-oriented professional with a diverse background in sales, education, and language training, notably at Kentucky Fried Chicken. Excelled in complex problem-solving and effective communication, enhancing customer satisfaction and student outcomes. Proven ability in teamwork and visual merchandising, achieving a significant increase in IELTS score averages.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience
7
7
years of post-secondary education
4
4
Languages

Work History

Sales Assistant

Kentucky Fried Chicken
Ilford, Redbridge
07.2022 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Trained new staff on sales techniques and store policies, enhancing overall team performance.
  • Developed loyal customer base by providing consistent, high-quality service.

Teaching Assistant

Oakland School
Bethnal Green, Tower Hamlets
05.2023 - 07.2023
  • Supported classroom activities, tutoring, and reviewing work.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Completed daily reports on attendance and disciplinary performance.
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books, and materials.

IELTS Trainer

Victoria London School
01.2017 - 12.2021
  • Improved student confidence in English language abilities through consistent feedback and encouragement.
  • Enhanced student understanding of complex IELTS topics by utilizing real-world examples and interactive activities.
  • Provided one-on-one tutoring sessions for students requiring additional support or focused practice on specific IELTS sections.
  • Served as a mentor to new IELTS trainers, sharing expertise and guiding them in developing effective instructional practices.
  • Increased IELTS score averages by implementing personalized study plans and engaging learning techniques.
  • Instructed students in listening, speaking and academic reading and writing.

Education

Master of Science - Management

BPP University
City Of London, United Kingdom
09.2022 - 06.2023

Master of Science - Computer Applications Development

Punjab Technical University
Punjab, India
06.2016 - 05.2019

Bachelor of Science - Computer Applications Development

Guru Nanak Dev University
Amritsar,India
05.2013 - 05.2016

Skills

Complex Problem-solving

Software

C

Sublime Text

HTML

CSS

Timeline

Teaching Assistant

Oakland School
05.2023 - 07.2023

Master of Science - Management

BPP University
09.2022 - 06.2023

Sales Assistant

Kentucky Fried Chicken
07.2022 - Current

IELTS Trainer

Victoria London School
01.2017 - 12.2021

Master of Science - Computer Applications Development

Punjab Technical University
06.2016 - 05.2019

Bachelor of Science - Computer Applications Development

Guru Nanak Dev University
05.2013 - 05.2016

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Priyanka KumarSales Assistant