Priyanka Anand
Hayes,Hillingdon
Summary
Dynamic professional with a strong focus on innovation and creativity, complemented by extensive language proficiency and course instruction skills. Demonstrates a positive attitude and initiative in all tasks, ensuring adherence to safety protocols and health compliance. Skilled in exam preparation, providing constructive feedback, and conducting risk assessments to enhance learning environments. Committed to career growth through continuous improvement in corrective maintenance knowledge and proactive problem-solving.
Overview
15
15
years of professional experience
28
28
years of post-secondary education
1
1
Certification
Work history
FC Associate
Amazon
Hull, Kingston upon Hull
2025.09 - 2026.01
- Improved order fulfilment efficiency by diligently processing customer orders.
- Complied strictly with health and safety regulations for a secure working environment.
- Maintained warehouse cleanliness for a safe and efficient work environment.
- Assured accurate order picking to ensure customer satisfaction.
- Worked flexibly across different shifts, demonstrating adaptability and commitment to task completion.
- Coordinated with other associates for effective teamwork within the facility.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Maintained clean, safe and orderly warehouse space.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Followed safety guidelines when operating in hazardous environments.
Crew Member
McDonalds
Staines-upon-Thames, Surrey
2023.06 - 2025.09
- Collaborated with team members to maintain a friendly work environment promoting productivity.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Handled high-pressure situations calmly providing solutions promptly.
- Resolved customer complaints quickly, restoring trust in our service quality.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Trained in food safety and hygiene practices.
- Attended to customers with friendly and accurate service.
- Prepared food and beverages within target timeframes.
- Worked fast and accurately to meet customer needs and service goals.
- Greeted incoming customers, offered menu information and documented orders.
Team Member
ASL Services and Management Limited
Hounslow
2022.12 - 2023.05
- Maintained high standards of food hygiene, securing customer trust.
- Ensured workplace cleanliness with regular maintenance tasks.
- Reduced waste by implementing recycling initiatives.
- Displayed teamwork skills to improve overall productivity.
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Warmly greeted customers and proactively reduced wait times.
- Demonstrated proper food handling and safety standards.
- Delivered reliable customer service with attention to detail even under high pressure.
- Remained flexible to cover shifts and work overtime as required.
- Prepared premises and supplies for arriving guests.
- Identified and promptly reported security threats to appropriate personnel.
Food Operative
Single Resource Limited
West Drayton, Hillingdon
2022.10 - 2022.12
- Contributed towards healthy workplace culture through effective communication and cooperation with colleagues.
- Ensured cleanliness in the preparation area by thoroughly sanitising all surfaces.
- Met hygiene standards by wearing appropriate protective clothing whilst on duty.
- Checked expiry dates on packaged foods regularly, ensuring freshness of ingredients used in cooking.
- Coordinated effectively with other team members to ensure smooth kitchen operations.
- Promoted a hygienic work space through regular cleaning schedules and adherence to strict protocols.
- Packaged food items efficiently, facilitating quick order fulfilment during busy periods.
- Packed and labelled finished goods before delivery.
- Tolerated high temperatures and strong smells for prolonged periods of time.
PTE Instructor
OMG Educational Services
Kapurthala, Punjab
2021.08 - 2022.08
- Fostered positive learning environment by implementing interactive teaching methods.
- Assessed individual pupil progress and adjusted lessons accordingly for better improvement.
- Maintained up-to-date subject knowledge, ensured delivery of accurate information.
- Presented complex information in an understandable manner to facilitate knowledge absorption.
- Encouraged critical thinking and problem-solving skills through group activities.
- Provided constructive feedback on assignments with suggestions for improvement.
- Utilised latest technology for effective instruction, enhanced classroom engagement.
- Prepared lesson materials including visual aids and handouts to support learning objectives.
- Maintained records of assessments and submitted timely feedback to students.
- Monitored and documented student participation, assignments and attendance.
- Observed other instructors and lecturers, learning new techniques for future lectures and courses.
- Updated course materials, content and delivery.
- Provided in-depth feedback and constructive criticism on students' work.
IELTS Instructor
Global'z Education & Immigration Services
Kapurthala, Punjab
2019.07 - 2021.08
- Developed effective strategies for students to improve their English proficiency.
- Engaged students in group discussions, enhancing their spoken English skills significantly.
- Stayed updated on latest changes in IELTS formats and scoring systems.
- Adapted teaching methods to cater to individual student needs.
- Provided frequent opportunities for speaking practice, improving fluency of the learners significantly.
- Created engaging lesson plans for IELTS preparation.
- Assisted weak learners with extra attention, leading to improvement in language skills.
- Maximized student participation in class activities through implementing interactive teaching methods effectively.
- Boosted student confidence by providing regular feedback on performance in mock tests.
- Set and marked written and spoken language exams.
- Helped non-native speakers with confidence and social integration.
- Provided engaging educational resources to broaden student learning tools.
IELTS Instructor
BRIDIM Education Consultant Pvt. Ltd.
Kapurthala, Punjab
2018.09 - 2019.05
- Stayed updated on latest changes in IELTS formats and scoring systems.
- Guided individuals towards achieving high scores in IELTS test by identifying strengths and weaknesses.
- Adapted teaching methods to cater to individual student needs.
- Developed effective strategies for students to improve their English proficiency.
- Provided frequent opportunities for speaking practice, improving fluency of the learners significantly.
- Offered constructive criticism whilst praising achievements, promoting motivation among learners.
- Created engaging lesson plans for IELTS preparation.
- Engaged students in group discussions, enhancing their spoken English skills significantly.
- Boosted student confidence by providing regular feedback on performance in mock tests.
- Utilised multimedia resources to enhance the learning experience for students.
- Set and marked written and spoken language exams.
- Related course material to students' interests, preferences and experiences.
- Tutored students struggling with specific barriers to learning.
IELTS Instructor
Global'z Education & Immigration Services
Kapurthala, Punjab
2016.09 - 2018.09
- Utilised multimedia resources to enhance the learning experience for students.
- Provided frequent opportunities for speaking practice, improving fluency of the learners significantly.
- Maximized student participation in class activities through implementing interactive teaching methods effectively.
- Assisted weak learners with extra attention, leading to improvement in language skills.
- Created engaging lesson plans for IELTS preparation.
- Guided individuals towards achieving high scores in IELTS test by identifying strengths and weaknesses.
- Stayed updated on latest changes in IELTS formats and scoring systems.
- Engaged students in group discussions, enhancing their spoken English skills significantly.
- Completed administrative tasks such as attendance tracking and progress reporting efficiently.
- Boosted student confidence by providing regular feedback on performance in mock tests.
- Helped non-native speakers with confidence and social integration.
- Tutored students struggling with specific barriers to learning.
English teacher
Baby Model Senior Secondary School
Kapurthala, Punjab
2010.12 - 2016.09
- Tailored teaching approach to accommodate individual student needs, promoting academic growth.
- Fostered a positive learning environment with clear classroom management strategies.
- Provided guidance and support to struggling students, leading to significant improvements in their grades.
- Prepared students for standardised tests, contributing to their successful performance.
- Maintained accurate records of student progress and attendance, supporting administrative tasks.
- Liaised with parents regularly for better student progress tracking.
- Formulated effective revision techniques resulting in improved examination results.
- Enhanced literacy skills by implementing innovative teaching methods.
- Used technology effectively in the classroom to modernise teaching practices.
- Taught advanced grammar lessons improving overall language proficiency.
- Organised extra-curricular activities and field trips to supplement and enhance learning experience.
- Reported on students' progress and attitude to learning at parent-teacher meetings.
- Maintained updated curriculum knowledge for expert student guidance.
Education
Master of Arts - Education
London Metropolitan University
London 2022.09 - 2024.06
Master of Arts - English
N.J.S.A. Government College
Kapurthala 2008.07 - 2010.04
Bachelor of Arts - Humanities
Hindu Kanya College
Kapurthala 2005.08 - 2008.04
Senior Secondary - Humanities
Hindu Kanya College
Kapurthala 2004.07 - 2025.03
Matriculation -
Prita Lee Lesson School
Kapurthala, Punjab, India 2002.04 - 2003.03
Skills
- Innovation and creativity
- Language Proficiency
- Course Instruction
- Safety protocol adherence
- Positive attitude
- Exam Preperation
- Constructive Feedback
- Health and Safety Compliance
- Risk Assessments
- Initiative taking
- Corrective maintenance knowledge
Affiliations
- Reading Books
- Travelling
- Listening Songs
- Cooking
Certification
Certified IELTS Instructor from British Council and IDP.
Certified PTE Instructor from Pearson.
Languages
English
Fluent
Hindi
Fluent
Punjabi
Fluent
References
References available upon request.
Timeline
FC Associate
Amazon
2025.09 - 2026.01
Crew Member
McDonalds
2023.06 - 2025.09
Team Member
ASL Services and Management Limited
2022.12 - 2023.05
Food Operative
Single Resource Limited
2022.10 - 2022.12
Master of Arts - Education
London Metropolitan University
2022.09 - 2024.06
PTE Instructor
OMG Educational Services
2021.08 - 2022.08
IELTS Instructor
Global'z Education & Immigration Services
2019.07 - 2021.08
IELTS Instructor
BRIDIM Education Consultant Pvt. Ltd.
2018.09 - 2019.05
IELTS Instructor
Global'z Education & Immigration Services
2016.09 - 2018.09
English teacher
Baby Model Senior Secondary School
2010.12 - 2016.09
Master of Arts - English
N.J.S.A. Government College
2008.07 - 2010.04
Bachelor of Arts - Humanities
Hindu Kanya College
2005.08 - 2008.04
Senior Secondary - Humanities
Hindu Kanya College
2004.07 - 2025.03
Matriculation -
Prita Lee Lesson School
2002.04 - 2003.03