Priyanjan Banerjee
SHEFFIELD,South Yorkshire
Summary
Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
3
3
years of professional experience
Work History
Team member
Chaiiwala
Rotherham, Yorkshire
03.2025 - Current
- Achieved efficient workflow with proper time management.
- Displayed proficiency in handling point-of-sale systems for efficient checkout procedures.
- Provided excellent customer service to enhance business reputation.
- Displayed teamwork skills to improve overall productivity.
- Facilitated customer relations for increased brand loyalty.
- Upheld company policies strictly, fostering compliant work environment.
- Assisted in stock take, maintaining sufficient inventory at all times.
- Handled 5-10 customers together, sometimes difficult customers, resulting in conflict resolution.
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Demonstrated proper food handling and safety standards.
Hospitality staff member
Constellation
Sheffield, Yorkshire
09.2024 - Current
- Welcomed customers at the Sheffield Football Stadium, took orders efficiently, and ensured timely service.
- Delivered food and drinks , checked on the satisfaction of the customers, and addressed any concerns.
- Handled card transactions as the till operator, processed bills, and ensured correct payment and procedures.
- Worked in the bar as a pourer, poured beer for the customers.
- Maintained the stock count, and worked with the kitchen and bar staff to ensure smooth service flow with 90% accuracy
- Assisted in clearing up the area, cleaning the stations, collecting empty beer glasses and maintaining cleanliness.
Picker
ASOS GXO Barnsley
Barnsley, Yorkshire
10.2024 - 12.2025
- Confidently used pallet stackers, forklifts and large load movers to load and unload heavy materials.
- Worked effectively and efficiently to consistently achieve productivity targets and KPIs, while maintaining high performance index.
- Picked items for shipment, ensuring timely delivery to customers.
- Used conveyor systems to move heavy items across internal spaces.
- Double-checked orders against pick lists to reduce errors and confirm accuracy.
- Loaded vehicles using best practices to avoid over-weight or balance issues.
- Maintained employee safety through observation of surroundings when moving cargo.
Translator
Textbook Solutions Pvt. Ltd.
Kolkata, West Bengal
02.2023 - 06.2025
- Handled literary translations, preserving original tone and style.
- Wrote reliable, precise subtitles for TV and video translations.
- Demonstrated cultural awareness for enhanced translation understanding and accuracy.
- Proofread translated texts to meet interpretation quality standards.
- Delivered assignments within strict deadlines, demonstrating excellent time management skills.
- Set mock test questions for students preparing for Government exam in Bengali and Hindi
- Maintained the IT department of the official app, fixed translational errors, and helped the customers
Education
Master of Research - Cardiovascular Medicine: From Molecules to Man
University of Sheffield
Sheffield 09.2023 - 08/2024
Master of Science - Biomedical Engineering
Queen Mary University of London
London 09.2020 - 09/2021
Bachelor of Technology - Biotechnology
Heritage Institute of Technology
Kolkata 08.2016 - 08/2020
Skills
From Constellations:
- Customer service-oriented
- Self-motivation
- Efficient under pressure
- Guest satisfaction focus
- Inventory monitoring
- Knowledge on draught systems
From ASOS:
- Patience endurance
- Time efficiency
- Manual calculations
- Listening actively
- Product loss minimisation
- Physical stamina
- Shipping and receiving
- Barcode scanners
From Textbook:
- Cross functional collaboration
- Multilingual expertise
- Multilingual and Bilingual seo
- Bilingual and Multilingual capabilities
From Chaiiwala:
- Discipline
- Food Running
- Product knowledge
- Customer Handling
Languages
English
Proficient (C2)
Hindi
Proficient (C2)
Bengali
Native
French
Elementary
German
Elementary
Timeline
Team member
Chaiiwala
03.2025 - Current
Picker
ASOS GXO Barnsley
10.2024 - 12.2025
Hospitality staff member
Constellation
09.2024 - Current
Master of Research - Cardiovascular Medicine: From Molecules to Man
University of Sheffield
09.2023 - 08/2024
Translator
Textbook Solutions Pvt. Ltd.
02.2023 - 06.2025
Master of Science - Biomedical Engineering
Queen Mary University of London
09.2020 - 09/2021
Bachelor of Technology - Biotechnology
Heritage Institute of Technology
08.2016 - 08/2020
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