PRIYA DHAMI
London,united kingdom
Summary
to work in a competitive environment, become an efficient professional, and constantly upgrade my knowledge and skills to increase problem-solving and company profitability.
Overview
5
5
years of professional experience
Work history
floor MANAGER
dishoom
London, united kingdom
02.2023 - Current
- Led pre-shift briefings to prepare teams for upcoming challenges and priorities.
- Equipped teams with high-quality working environment, supplies and equipment.
Assistant Manager
Franco Manca
London, united kingdom
01.2022 - 02.2023
- Motivated management and staff teams to consistently deliver high quality, customer-focused service.
- Conducted regular audits to maintain functionality and cleanliness of restaurant.
Supervisor
Franco Manca
london, united kingdom
07.2021 - 12.2021
- Guided and coached staff to achieve individual growth and sales production targets.
- Dealt with customer complaints and rectified product and service issues.
- Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
Front of House Team Member
Franco Manca
london, united kingdom
05.2021 - 07.2021
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
- Elevated guest experiences by delivering tailored, personalised customer service.
- Alerted kitchen teams to specific guest criteria, including food allergies and intolerances.
BAKER & OWNER
OOFYCOCO DESSERTS
VADODARA, india
01.2019 - 02.2021
- Experience to manage own start-up successfully
- Also, experience to bake customized desserts.
- Managed inventory and payroll to achieve cost efficiencies.
Assistant Chef
Hard Rock Cafe
bay street, malta
01.2018 - 01.2019
- Experience in the management of food for high-end kitchens and deliveries.
Education
INTERNATIONAL DIPLOMA - BUSINESS STUDIES
Domain Academy
malta 07/2018 - /2019
BACHELOR OF COMMERCE - commerce
V.T. Choksi Sarvajanik Law College
india 05/2016 - 06/2018
GRADE - high school
Gujarat Higher secondary board
india /2014 - /2016
12TH - undefined
2013
Skills
- Supervision & Management
- Customer Service Under Pressure
- Excellent Communication Skills
- Collaborative team Work
- Excellent Interpersonal Skill
- Numeracy
- Software Skills
- General It & Computer Skills
- MS Office
- Tally
Languages
English
Fluent
Hindi
Fluent
Gujarati
Native
Italian
Upper intermediate
Spanish
Upper intermediate
Maltese
Intermediate
Timeline
floor MANAGER
dishoom
02.2023 - Current
Assistant Manager
Franco Manca
01.2022 - 02.2023
Supervisor
Franco Manca
07.2021 - 12.2021
Front of House Team Member
Franco Manca
05.2021 - 07.2021
BAKER & OWNER
OOFYCOCO DESSERTS
01.2019 - 02.2021
Assistant Chef
Hard Rock Cafe
01.2018 - 01.2019
INTERNATIONAL DIPLOMA - BUSINESS STUDIES
Domain Academy
07/2018 - /2019
BACHELOR OF COMMERCE - commerce
V.T. Choksi Sarvajanik Law College
05/2016 - 06/2018
GRADE - high school
Gujarat Higher secondary board
/2014 - /2016
12TH - undefined
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