Priya Benoit
Summary
Results-driven professional with expertise in category growth, business development, and customer relationship management. Proficient in project planning and development, marketing strategies, and data analytics, with advanced skills in Microsoft Office, C++, Python and Power BI. Demonstrates a strong ability to develop sales strategies, conduct financial forecasting, and deliver data-driven insights to support organisational goals. Adept at fostering client relationships and driving sustainable business growth through innovative solutions. Committed to leveraging analytical expertise and strategic planning to achieve long-term success in dynamic industries.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work History
Amazon Customer Account Executive
Unilever UK
04.2022 - Current
- Currently managing the Joint Business Plan of Foods, Ice cream and Amazon Fresh.
- Managed the Homecare Category P&L of Amazon until Nov 2023.
- Managing in-month performance vs forecast, working closely with CBMs and Customer Operations
- Collaborated with cross-functional teams to deliver unmissable activations.
- Strategy and execution of long-term growth plan
- AVN Planning & JBP negotiations for profitable business
- Go-to personnel for all things Amazon
- Ownership of new product launches, promotional/marketing activities
- Managing the customer relationship (AVS/VM)
Brand Specialist
Amazon
London
07.2021 - 02.2022
- Identified growth opportunities and provided recommendations to improve sales and margin
- Helped Vendors grow their selection on Amazon by 60%
- Managed launch of new products and improved discoverability
- Drove supply-chain operational efficiency by reducing costs, defects, lead times
- Consulted with product development teams to enhance products based on customer interest data
- Implemented changes to product detail pages driving item data quality score to 97%
- Increased brand awareness through event marketing, deals and brand promotion
- Tracked business performance through key metrics and developed spreadsheets and data models along with regular reporting
Process Control Specialist (Process Analyst)
Amazon
Tilbury
07.2020 - 07.2021
- Remotely managed outbound order workflow across multiple fulfilment centres
- Managed outbound shift planning and technical details of intricate fulfilment centre systems
- Identified issues and analysed data to provide timely problem solutions
- Monitored and reported equipment performance using advanced monitoring software
- Supported team to Develop Automated Flow tools (AFT)
- Provided trainings on basic flow standards to new managers through effective communications
Selfridges Luxury sales associate
Elites Associates
London
01.2018 - 08.2020
- Assisted shoppers, tracked availability & checked deliveries whilst working on customer service desk.
- Met with shoppers to discuss and ascertain needs, providing tailored services to ensure satisfaction and maintained excellent reputation of Selfridges' brand and service.
- Demonstrated comprehensive knowledge of high-end products for informed recommendations.
- Demonstrated consistent track record of overachieving sales quotas.
- Handled sales transactions, ensuring accuracy at all times.
Education
BEng - Electrical and Electronic Engineering
University of Nottingham
Nottingham 09.2017 - 08.2020
Foundation Degree - Engineering and Physical Sciences
University of Nottingham
09.2016 - 08.2017
BTEC - Applied Sciences
Greenford Sixth Form
09.2014 - 08.2016
GCSEs -
Villiers High School
09.2011 - 08.2014
Skills
- Category growth
- Business Development
- Customer relationship management
- Project planning and development
- Microsoft Office expert
- Marketing
- Data analytics
- C
- Python
- Client relationship management
- Sales strategy development
- Financial forecasting
- Data analysis and interpretation
Languages
English
Native
French
Fluent
Tamil
Native
Spanish
Beginner
References
References available upon request.
Timeline
Amazon Customer Account Executive
Unilever UK
04.2022 - Current
Brand Specialist
Amazon
07.2021 - 02.2022
Process Control Specialist (Process Analyst)
Amazon
07.2020 - 07.2021
Selfridges Luxury sales associate
Elites Associates
01.2018 - 08.2020
BEng - Electrical and Electronic Engineering
University of Nottingham
09.2017 - 08.2020
Foundation Degree - Engineering and Physical Sciences
University of Nottingham
09.2016 - 08.2017
BTEC - Applied Sciences
Greenford Sixth Form
09.2014 - 08.2016
GCSEs -
Villiers High School
09.2011 - 08.2014
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