Summary
Overview
Work History
Education
Skills
Timeline
Custom
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Priya Badhai

Priya Badhai

London,Greater London

Summary

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

7
7
years of professional experience
59
59
years of post-secondary education

Work History

Team Leader

THE SWAN AT THE GLOBE
London, United Kingdom
09.2023 - Current
  • Responsible for managing teams, stock take, and co-operating daily operational activities with The Shakespeare Globe.
  • Reported on team performance to higher leadership, proactively offering action for areas of improvement.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Followed opening, closing and shift changeover procedures for seamless operations.
  • Coached team members through new or difficult workflows.

Administrative assistant

Herbal life N.G.O
Rishikesh,India, Delhi
05.2022 - 02.2023
  • Accurately reconciled and processed expense reports for [Number] employees.
  • Supported staff with administrative needs for photocopying, faxing and filing.
  • Prepared and distibuted meticulous notes and high-quality reports within deadlines.
  • Opened and routed business parcels and letters.
  • Handled incoming calls for staff, answering questions, directing calls and documenting messages.
  • Handled high volume calls to address customer inquiries and concerns.

RECEPTIONIST

THE HAPPY HOST
Banjar, Himachal Pradesh
04.2022 - 01.2023
  • Responsible for managing schedules by sourcing new clients, and by convincing existing clients to purchase added offerings
  • For the company's longevity, this job profile plays an integral role.
  • Kept reception area clean and organised to uphold professional office reputation.
  • Answered [Number]+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
  • Assisted with set up of ID card and access permissions following site security practices.
  • Solved administrative and customer service issues with knowledgeable assistance and friendly support.

CUSTOMER EXECUTIVE

AYURYOGA WELLNESS CENTRE
Kuwait, Kuwait
01.2019 - 03.2022
  • Responsible for all aspects of operations at the centre, including day-to-day staff management and clients
  • Responsible for the Yoga management team (HOD's) and ensuring we meet the overall targets and deliver an excellent Customer experience
  • Implemented a revised teaching method focused on better understanding and teaching techniques resulting in an increase in customers engagements
  • Hired, trained, and coached 10+ staff members on customer service skills, health 7 safety knowledge, and COVID-19 safety standards.

Yoga Teacher

URBAN COMPANY
New Delhi, India
01.2018 - 07.2019
  • Responsible for converting the leads and initiating their schedules
  • Oversee the customer requirements, enquiries and marketing campaigns
  • Responsible for direct marketing strategies and plannings to Perform strong market research and analysis
  • Consistently exceeded monthly goals by a minimum of 10% annually by training teaching staff on upgrading techniques and creating easy-going methods and teaching programs.
  • Monitored participants closely to maintain safe exercise practices.
  • Taught virtual classes using Zoom to maintain healthy habits for clients.
  • Motivated and enthused participants to reach fitness goals through positive reinforcement.

Yoga Trainee Intern

SATYAM YOGA CENTRE
Rishikesh
01.2017 - 01.2018
  • Responsible for managing schedules by sourcing new clients, and by convincing existing clients to purchase added offerings
  • For the company's longevity, this job profile plays an integral role.

Education

Basic Aerial Yoga (80 hrs) -

Masters in Arts - Yogic Science

Jai Ram ,Rishikesh
India
03.2017 - 05.2019

Bachelors in Arts - History, Economics, Sociology

H.N.B Rishikesh
India
03.2013 - 05.2016

Hygiene & Safety Precautions for Covid-I9 Workshop - undefined

Advance TTC - undefined

Skills

  • Staff training
  • Team Management
  • Communication
  • Market Research
  • MultiLingual
  • Customer relationship management
  • Team supervision
  • Team development strategies
  • Guest service
  • Beverage preparation

Timeline

Team Leader

THE SWAN AT THE GLOBE
09.2023 - Current

Administrative assistant

Herbal life N.G.O
05.2022 - 02.2023

RECEPTIONIST

THE HAPPY HOST
04.2022 - 01.2023

CUSTOMER EXECUTIVE

AYURYOGA WELLNESS CENTRE
01.2019 - 03.2022

Yoga Teacher

URBAN COMPANY
01.2018 - 07.2019

Masters in Arts - Yogic Science

Jai Ram ,Rishikesh
03.2017 - 05.2019

Yoga Trainee Intern

SATYAM YOGA CENTRE
01.2017 - 01.2018

Bachelors in Arts - History, Economics, Sociology

H.N.B Rishikesh
03.2013 - 05.2016

Basic Aerial Yoga (80 hrs) -

Hygiene & Safety Precautions for Covid-I9 Workshop - undefined

Advance TTC - undefined

Custom

0776-755-9030

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Priya Badhai