PRITHVI RAJ KUMARAVEL
Summary
To obtain a challenging role, contributing my skills, knowledge and experience to a company that will give me an opportunity to enhance my career goals while being a core contributor to the company’s success. I am a highly result-oriented Senior Credit Consultant with 14 years of experience in Finance, Sales and Business Development.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work history
Senior credit controller
Kings College London
London
08.2025 - Current
- Monitored sponsored debtor balances on ledger report to ensure invoices are timely paid with tuition fees.
- Regular reporting-SSP, sponsor due diligence, DCN & sponsor risk reporting using power BI provided to management.
- Overseeing high volume of inbound communications including emails and phone calls, from a range of stakeholders regarding university fee matters.
- Evaluated requests for payment extensions or instalment plans related to university fees and negotiated payment plans. Reviewed financial information, making informed decisions and established suitable payment arrangements.
- Collaborated with internal departments, external stakeholders and legal representatives to resolve complex fee-related queries and facilitate resolution.
- Streamlined special invoice processing for international sponsors; enhanced operational efficiency.
- Bi-weekly ledger reporting with ageing analysis provided with action plan of delinquent accounts.
Credit Controller
Times Higher Education
Central London
11.2024 - 05.2025
- Managed aged debt portfolios for multiple subsidiaries using NetSuite, ensuring timely payments and reducing debts.
- Applied Salesforce to manage international client accounts and maintain relationships with key clients and sales managers.
- Bi-weekly reporting on client subsidiary debts and analysed fortnightly subsidiary account reports to sales executives and finance team through NetSuite.
- Generated and analysed fortnightly subsidiary account reports for sales executives and finance team using Salesforce and NetSuite.
- Responsible for managing relationships with key clients, sales managers, monitoring outstanding debts and provide key reports to sales managers & finance team.
- Conducted & maintained ledgers in NetSuite, ensuring accuracy of email contacts, addresses, and PO requirements.
- Implemented automated dunning cycles and subsidiary statements using NetSuite's credit control policy frameworks.
- Performed detailed customer account reconciliations, including cash receipts and international banking transactions using NetSuite & matched cheque payments to subsidiary accounts within NetSuite.
- Executed month-end close processes and balance sheet reconciliations using NetSuite's financial management systems.
- Facilitated seamless integration between sales and finance teams to enhance customer-centric approaches using Salesforce.
- Coordinated with billing and assistant finance managers to resolve client queries efficiently using Salesforce CRM.
- Ensured compliance with international financial regulations and standards in managing client accounts through NetSuite.
Credit Controller
Aria Care
Colchester
05.2024 - 10.2024
- Preparing high volume of Final Accounts- pre-historic & current ledger debts
- Liaise with local authorities & NHS using trade shift to review & submit invoices to generate payments
- Overseeing and clearing refunds for residents on monthly basis
- Collecting credit notes and reconciling for anything outstanding to the company
- Maintaining healthy credit- chase and communicate to resolve payments, disputes, account enquires etc
- Liaise with billing & allocation teams to identify & solve account problems with any errors/adjustments
- Any other additional duties required by the team
Production and Compliance Administration
GU DESSERTS
Bishop Stortford
09.2023 - 04.2024
- Work proactively within the different production teams to produce and package inventory to safe and high quality products
- Adhere to health & safety policies and procedures to ensure hygiene practice is carried out.
- Manage admin tasks with production recordings, stock taking, inventory control during production, regular food temperature recordings, monitoring food order wastage levels.
- Train new employees on food production and machine learning
Protection Advisor Insurance specialist
OWL FINANCIAL
South Benfleet
07.2023 - 03.2024
- Conduct thorough financial assessments to understand clients' insurance needs and recommend suitable protection solutions.
- Provide expert advice on a range of insurance protection products including life insurance, critical illness cover, decreasing mortgage cover, income protection and referrals with wills & mortgages.
- Build and maintain strong client relationships ensuring a high level of customer satisfaction.
- Stay up to date with the industry regulations and product knowledge to provide accurate and compliant advice.
Senior Credit Controller/Portfolio Manager
AVANTI FINANCE
Auckland
03.2019 - 12.2022
- Portfolio Management in collections - manage a portfolio of up to 400 customers, with the goal of reducing arrears and obtaining a mutually beneficial outcome for Avanti and the customer portfolio where possible.
- Assess customer portfolios, to manage aging buckets from 1 to 150 days overdue and identify required action/s to recover arrears.
- Provide monthly arrears reports for Board including commentaries of flagged concerns
- Handle customer contact in a hybrid team, with inbound/outbound enquiries generated through phone, face-to-face, letter and email (including general enquiries, small arrears, and early settlements) communications.
- Prepare & send formal legal notices with letter of demand to debtors who have failed to meet payment terms.
- Issuing field and or trace agents when required, to recover arrears.
- Ad hoc duties to be done as assigned by the senior management with business requirements.
- WORK ACHIEVEMENTS:
- Promoted to Senior Credit controller/Portfolio Manager in 2021 from Credit Controller.
Credit Collections Associate
OXFORD FINANCE
Auckland
07.2017 - 01.2019
- Credit portfolio assessment, monitoring customer payments in a timely/efficient manner and follow up as necessary
- Take inbound calls and assist clients with any queries i.e. prepare statements, settlement quotes etc.
- Negotiate and maintain payment arrangements.
- WORK ACHIEVEMENTS:
- Q1 2017 Performance based Salary increase for meeting KPIs. Recognition from Management even in tough times.
Recoveries Officer
LATITUDE FINANCIAL SERVICES (Formerly GE CAPITAL)
Auckland
05.2011 - 05.2017
- Pace decommission project - Financial analysis includes recommending on month end reports such as P&L’s, forecasts and other reports that will supporting management decision making and improving current strategies.
- Prior to 2011 – Positions held at GE Capital include - May 2011 – June 2012: Cards products then cross-trained into Personal loan product, June 2012 to October 2013: worked with special process team, October 2013 to January 2015: verification-currenting officer for Personal Loan portfolio
- WORK ACHIEVEMENTS:
- Q3 2015 R&R Operational Excellence Award for outstanding accomplishment for project work with performance, simplification, process gap, delivering above KPI
- Q4 2015 Recognition of Focus Award for prompt customer solutions.
Education
Bachelor of Business - Double Major in Marketing & IT
Auckland University of Technology NZ
Auckland, NZ 01.2006 - 01.2010
Qualified advisor on personal insurances -
Owl Financial UK
UK 01.2023 - 01.2024
Prince2 - Foundation & Practitioner -
Skills
- Excellent problem solving & analytical skills
- Strong organisational & time management skills
- Strong experience in Agile environment
- Project management – Leading teams
- Outstanding Client relationship management
- Training / Mentoring employees
- Numeracy & intermediate IT skills-(Pivot tables, VLOOKUP, and data analysis tools
- FinConnect, ERP Systems (Dynamics NAV), NetSuite, Excel-Solver, Microsoft Access 2010 for Data Warehousing, D365 Business Central, Salesforce USA & UK platforms, SITS Platform
- BI Tools: Pentaho, Power BI, Tableau
- Microsoft Office Products (Word, Excel, PowerPoint, SharePoint, Visio and Access)
PERSONAL INTEREST
Active participant in sports clubs. i.e. cricket, football, cycling, running and Chess club.
Timeline
Senior credit controller
Kings College London
08.2025 - Current
Credit Controller
Times Higher Education
11.2024 - 05.2025
Credit Controller
Aria Care
05.2024 - 10.2024
Production and Compliance Administration
GU DESSERTS
09.2023 - 04.2024
Protection Advisor Insurance specialist
OWL FINANCIAL
07.2023 - 03.2024
Qualified advisor on personal insurances -
Owl Financial UK
01.2023 - 01.2024
Senior Credit Controller/Portfolio Manager
AVANTI FINANCE
03.2019 - 12.2022
Credit Collections Associate
OXFORD FINANCE
07.2017 - 01.2019
Recoveries Officer
LATITUDE FINANCIAL SERVICES (Formerly GE CAPITAL)
05.2011 - 05.2017
Bachelor of Business - Double Major in Marketing & IT
Auckland University of Technology NZ
01.2006 - 01.2010