PRISCILLIA FIDELIS
Summary
A Public Health Practitioner with an extensive experience of conducting primary health and medical research studies. An energetic and driven team player committed to assisting smooth running research projects. Skilled at summarizing data and results in clear and detailed reports as well as good background in report writing, information gathering and presentation preparation. Uses honed organizational skills to set up and maintain accessible and easy-to-use research databases. Works hard to review various sources to gather relevant information. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team/company goals.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Lay Plus Member
NHS-Health Research Authority
09.2023 - Current
- Member of the Research Ethics Committee
Research Assistant (Volunteer)
University of Chester, Faculty of Public Health
Wheeler campus, Chester, England
05.2023 - 10.2023
- Conducted a Primary Research study on Iodine Deficiency among younger women in the United Kingdom in collaboration with the Glasgow Iodine Group, United Kingdom and the Faculty of Health and Social care, as my Theses for the fulfillment of Masters Degree in Public Health (MPH) and earned a DISTINCTION.
- Efficient knowledge in the use of the IBM SPPS, RevMan, Nvivo statistical software for qualitative and quantitative data analysis.
- In-depth knowledge of qualitative, quantitative and systematic review studies.
- Prepared scholarly papers and reports to present research findings.
- Applied ethics and scientific principles to guide research activities.
- Followed clinical guidelines to conduct assessments and formulate conclusion based on findings.
- Planned, coordinated and executed research projects to gain insight into Iodine Deficiency in the UK.
- Worked closely with Critical and major Stakeholders and Professors in Epidemiology, Clinical medicine, Public health and Health Economics at the University of Chester, Faculty of Medicine, Health and Social care.
Senior Health Care Assistant
HC One (Vivid Care Services)
, England
11.2022 - 07.2023
- Monitored junior staff to assess care provisions and implement continued best practices.
- Collaborated with additional care providers to ensure seamless patient support.
- Worked with compassion and empathy, prioritizing wellbeing and dignity for optimal patient comfort.
- Promptly addressed and resolved performance concerns to maintain safe, effective care provisions.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Maintained optimal safety standards throughout client home and care environments, prioritizing risk-reduction, health and hygiene.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Optimized patient satisfaction through compassionate, considered care and communication.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Maintained confidentiality and compliance standards for optimized patient care.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Minimized care continuity issues by keeping thorough, accurate records.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Submitted reports to manager regarding status of client.
Health Care Assistant
Eplough Consulting Limited
, England
09.2022 - 11.2022
- Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
- Empowered vulnerable individuals to retain maximum independence through targeted care.
- Thoroughly sterilized and sanitized clinical and mobility equipment.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
- Helped service users improve their independence, building strength and confidence to enhance daily living.
- Improved service users' daily lives through compassionate conversation, empathetic care and community socialization.
- Improved service users' daily lives through compassionate conversation, empathetic care and community socialization.
- Worked closely with nurses to maintain high levels of communication.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
- Supported clinical staff to complete health assessments.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Maintained confidentiality and compliance standards for optimized patient care.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Maintained confidentiality and compliance standards for optimized patient care.
- Minimized care continuity issues by keeping thorough, accurate records.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Optimized patient satisfaction through compassionate, considered care and communication.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained high levels of client satisfaction by providing tailored, personalized care that consistently met individual needs.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Monitored client health conditions and reported immediate issues to manager.
- Accompanied client to medical or dental appointments, grocery and errands.
- Organized activities and exercises to promote physical and mental well-being.
- Submitted reports to manager regarding status of client.
Support Worker
Life Hospital & Maternity
, Nigeria
06.2022 - 09.2022
- Delivered on care plan goals while responsibly managing client budget.
- Collaborated with clients to clean house and prepare meals with person-centered care approach.
- Actively contributed to personalized support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.
- Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
- Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
- Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
- Prepared tasty and healthy meals to meet dietary requirements.
- Updated first aid training to protect client welfare.
- Monitored patient symptoms and progress to boost health outcomes.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Met needs of clients with learning difficulties and handled challenging behaviors.
- Offered clinical support from wound care to medication administration.
- Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
- Documented accurate and updated caseload records and reports to streamline process.
- Guided and advised families to deal with challenging situations.
- Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
- Drafted detailed case reports and highlighted important information.
- Engaged in outreach visits to interact with vulnerable families and provide compassion and respect.
- Worked in close partnership with families, friends and carers to improve care plan effectiveness.
- Assisted in all aspects of personal hygiene, prioritizing patient dignity, privacy and independence.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
Customer Support/Service Specialist
Atlas Copco Nigeria
Lagos, Nigeria
05.2019 - 06.2022
- Developed knowledge-sharing methodologies, diagnostic tools and creative processes to improve end-user experience.
- Communicated technical concepts to customers clearly by phone, email and online chat.
- Solved interruptions in machines and equipment through collaborations with internal and external third parties.
- Supported out-of-hours service by working unsociable hours on-call.
- Wrote technical documents related to current products for publishing on support page.
- Monitored and documented performance and up-time for company products.
- Reduced escalation workload and maintained timely feedback to management.
- Gave first-line support to customers within agreed Service Line Agreement (SLA).
- Leveraged available resources, knowledge and equipment to resolve customer requests.
- Responded to incidents on-site, providing precise time estimations and managing customer expectations.
- Collaborated with team members in virtual environments to optimise field experience and development capabilities.
- Analysed complex technical information to develop clearly structured and easily transferable documentation.
- Diagnosed and solved issues for customers against SLAs, maintaining high satisfaction rate.
- Assisted sales team with technical presentations and aftersales support.
- Provided technical support throughout development phases of new products.
- Participated in weekly department meetings to provide input on new and technical processes.
- Supported trials for new product development through maintaining communication between customers, sales and design.
- Created assessment reports of equipment issues and resolutions using operational data.
Medical Laboratory Technologist
Life Hospital and Maternity
Lagos, Nigeria
11.2017 - 05.2019
- Safely treated and disposed of clinical waste in accordance with company policy.
- Loaded samples onto centrifuges and other sample preparation equipment.
- Labelled and organised samples to guarantee order and efficiency.
- Regularly cleaned and disinfected working areas taking extra precautions to comply with current Covid-19 regulations.
- Kept abreast with techniques and best practices to stay up to date with latest research.
- Maintained accurate records by entering patient data onto computer system.
- Answered internal and external enquires by phone and email to uphold clear lines of communication.
- Identified, investigated and recorded incorrectly labelled specimens to eliminate risk of stock mismanagement.
- Sterilised equipment and performed routine checks to adhere to health and safety and cleanliness regulations.
- Performed laboratory cleaning duties including safe waste disposal, disinfecting surfaces and laundry management.
- Maintained correct specimen storage procedures, reducing errors by over required timeframe.
- Maintained strict compliance with hazardous chemical safety policies, mitigating potential risks.
- Accurately stored, archived and retrieved samples, dispatching selected samples to referral sites as needed.
- Loaded and unloaded laboratory analysers, identifying samples requiring further testing.
- Checked medical stock, ordering new supplies and taking corrective action.
- Unpacked, scanned and processed high volume of incoming samples, identifying and addressing errors.
- Followed quality control procedures to maintain sample integrity.
- Distributed sample request forms, sample jars and other consumables to customers in line with procedures.
- Carefully stored chemicals and samples following department guidelines.
Quality Control Trainee
Fastizers Enterprise
Ogun, Nigeria
05.2015 - 11.2015
- Used precision meters and measurement tools for accurate testing.
- Prepared correct sample quantities for analysis.
- Graded materials clearly for correct onward processing.
- Kept databases updated with relevant technical documentation and reports.
- Ran product conformance testing with attention to quality.
- Recorded accurate test data for thorough, reliable reference.
- Collaborated with production teams to meet performance and productivity targets.
- Interpreted blueprints to deliver conformant, quality products.
- Tested and classified materials according to detailed specifications.
- Created detailed scientific reports for improved testing research.
- Checked raw materials' quality met manufacturing requirements.
- Preserved uniform test conditions for reliable results and analysis.
- Removed faulty products and parts for repair or recycling.
- Defined product quality standards and assessment criteria.
- Assessed functionality and performance of manufacturing parts and materials.
- Examined samples for conformance with agreed quality criteria.
Education
Masters degree - Public Health
University of Chester
Chester, England 09.2022 - 10.2023
Bachelor of Science - Biotechnology
Ebonyi State University
Abakaliki, Nigeria 09.2012 - 11.2016
Diploma of Higher Education - Health and Social care
UK professional Academy
London 02.2023 -
Skills
- Outstanding communicator
- Qualitative research methodologies
- Quantitative research methodologies
- Proofreading and editing
- Proficient writing skills
- Literature analysis
- Microsoft Excel
- Microsoft Powerpoint
- Team player
- Team Builder
- Analytical and Multi-tasking skills
- Database systems (Up to 4 years)
- Effective use of SPPSS software and RevMan
- Effective use of Nvivo software
- Administrative skills
- Result tracking and reporting
- Data entry
- Working autonomously
- Critical thinking
- Excellent organisation
- Effective communication skills
- Flexible worker
- Polite and friendly
- Team coordination
- Relationship building and management
- Quick learner
- Hardworking
Languages
English
Fluent
Additional Information
- Willing to relocate: Anywhere
- Eligible to work in the UK: Yes
Timeline
Lay Plus Member
NHS-Health Research Authority
09.2023 - Current
Research Assistant (Volunteer)
University of Chester, Faculty of Public Health
05.2023 - 10.2023
Diploma of Higher Education - Health and Social care
UK professional Academy
02.2023 -
Senior Health Care Assistant
HC One (Vivid Care Services)
11.2022 - 07.2023
Masters degree - Public Health
University of Chester
09.2022 - 10.2023
Health Care Assistant
Eplough Consulting Limited
09.2022 - 11.2022
Support Worker
Life Hospital & Maternity
06.2022 - 09.2022
Customer Support/Service Specialist
Atlas Copco Nigeria
05.2019 - 06.2022
Medical Laboratory Technologist
Life Hospital and Maternity
11.2017 - 05.2019
Quality Control Trainee
Fastizers Enterprise
05.2015 - 11.2015
Bachelor of Science - Biotechnology
Ebonyi State University
09.2012 - 11.2016
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