Hi, I’m
Priscilla Akpene Banini
Wolverhampton
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals who has 3 years of experience as a relationship manager and experienced in trend monitoring, market pricing and deal-making. Also gifted in oral and written communication, contract negotiation and dispute resolution.
Overview
12
years of professional experience
Work History
FBNBANK GH
Branch Banking Relationship Officer
12.2021 - 07.2023
Job overview
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Answered inquiries and provided information and training to sales representatives, distributed appropriate paperwork and fulfilled quote requests to deliver excellent customer support.
- Identified customer financial service needs to prepare proposals and sell services for enhanced customer satisfaction and experience.
- Met with members to understand goals and recommend solutions to fit specific needs to meet targets in a competitive industry.
FBNBank Ghana Limited
Graduate Trainee
09.2020 - 08.2021
Job overview
- Boosted brand awareness with target customer demographics with social, print and email campaigns.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
Chiropractic Wellness Center,Ghana
Marketing Assistant
06.2012 - 01.2014
Job overview
- Carried out day-day-day duties accurately and efficiently.
- Served customers and followed outlined steps of service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Perfectionist Laundry and Dry Cleaners
Receptionist
08.2011 - 09.2012
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used coordination and planning skills to achieve results according to schedule.
- Answered central telephone system and directed calls accordingly.
Education
University Of GhanaAccra,Ghana
Master of Arts from International Relations And Diplomacy
12.2023
University Of Professional Studies AccraAccra,Ghana
Bachelor of Arts from Public Relations
12.2020
University Overview
- Member, ComSSA,UPSA
- Member,IPR,Ghana
- Completed One Week Certificate Awarding Coursework: Fake News,Disinformation & Journalism, GIJ
The Growth HubAccra,Ghana
from Sales And Marketing Education
12.2022
University Overview
- Completed Coursework: Foundational Selling, 2022
Krobo Girls Senior High SchoolOdumase, Eastern Region
High School Diploma from Visual Arts
06.2009
University Overview
- Secretary, Reading club, 2007 to 2009
- School Exchange Program, Uk( Weald of Kent Grammar School), 2009
Skills
- Excellent Team Leadership
- Human Resources Knowledge
- Risk Management Expertise
- Build Customer Relationships
- Customer Acquisition and Management
- Data Entry
- Business Activity Tracking
- Account Analysis Expertise
- Business Intelligence Gathering
Languages
English
Advanced (C1)
A1
French
Elementary
A2
Cooking , Reading, Travelling and Doodling
I am passionate about traveling, cooking, doodling and reading. These hobbies stimulate creativity, patience, and perseverance which are important qualities for any work.
REFERENCES
ClIFFORD KWEI TETTEH
Clifford.tetteh1@gmail.com
Flat 1,44 Victoria Road Romford
RM1 2JH
PRISCILLA SEMEKOR AGBOADA
Priscilla.agboada@fbnbankghana.com
Priscillaagboada@gmai.com
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Branch Banking Relationship Officer
FBNBANK GH
12.2021 - 07.2023
Graduate Trainee
FBNBank Ghana Limited
09.2020 - 08.2021
Marketing Assistant
Chiropractic Wellness Center,Ghana
06.2012 - 01.2014
Receptionist
Perfectionist Laundry and Dry Cleaners
08.2011 - 09.2012
University Of Ghana
Master of Arts from International Relations And Diplomacy
University Of Professional Studies Accra
Bachelor of Arts from Public Relations
The Growth Hub
from Sales And Marketing Education
Krobo Girls Senior High School
High School Diploma from Visual Arts
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